Reviews (3,633)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 31, 2024

Extremely helpful while being friendly and professional. :)

Vision
United Kingdom
3 days using the app
ShopSocial, Inc. replied November 7, 2024

HiVision,

Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback truly means the world to us, and it motivates us to keep delivering the best possible service and products.

If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

September 3, 2024

Joel from Trendsi provided great customer service and answered all my questions. He was very knowledgeable.

VDC Fashion
United States
About 2 months using the app
ShopSocial, Inc. replied September 5, 2024

Hi VDC Fashion,

Thank you so much for your feedback! 😊 We're thrilled to hear that Joel provided excellent customer service and was able to answer all your questions. We’re lucky to have such a knowledgeable team member. If you need any more help or have additional questions, feel free to reach out. We’re here to assist you!

July 26, 2024

Joel is an absolute beast of a customer service rep!
Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!

Ruby's Rubbish®
United States
About 1 year using the app
ShopSocial, Inc. replied July 28, 2024

Hi Ruby's Rubbish®,

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that Joel provided you with such outstanding service. Friendly and fast is exactly what we strive for, and it's wonderful to know he handled your inquiry like a pro. We’ll be sure to share your kind words with Joel. Thanks for being a part of the Trendsi family, and we’ll keep doing our best to serve you! 🙌✨

November 17, 2024

This app offers a wide selection of clothing and accessories to suit all tastes and styles, and it's completely free to use. What impressed me the most was the prompt and helpful customer service. @Dave provided excellent technical support and quickly resolved the issues I encountered while connecting it to my Shopify store.I would definitely recommend this app

Best Babies
Canada
4 days using the app
ShopSocial, Inc. replied November 21, 2024

Hi Best Babies,

Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you’re enjoying the wide selection of clothing and accessories, and that Dave was able to assist you so effectively with your Shopify setup. We truly appreciate your feedback and recommendation! 🙌

If there’s anything more we can do to make your experience even better or if you think there's room for improvement, we’d love to hear your thoughts. Our goal is to make your experience 5-star, and we’re always striving to improve!

Thank you again for choosing us, and we look forward to supporting your business as it grows!

August 19, 2024

Joel was very helpful in directing me to where my selling permit should be located in my account, thank you! Appreciate your help :)

Whimsical Design
United States
28 days using the app
ShopSocial, Inc. replied August 21, 2024

Hello, Whimsical Design

Thank you so much for the 5-star review! 🌟 We’re glad to hear that Joel was able to assist you with your seller's permit and provide the help you needed. We’re always here to make things as smooth as possible for you. If you have any more questions, feel free to reach out—we’re happy to help anytime!

July 24, 2024

Integrating products from Trends is so seamless it seems too easy. I am so glad that I intergrated Trends products into my Shopify store. They have such a great selection.

Cart Retail
United States
8 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Cart Retail,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that integrating products from Trendsi into your Shopify store has been seamless and easy. It’s wonderful to know you're enjoying our great selection. Welcome to the Trendsi family – we're here to support you every step of the way! Happy selling! 🙌✨

September 23, 2024

easy to use and all around vey helpful

Demure studio
United States
About 2 months using the app
ShopSocial, Inc. replied September 25, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

June 29, 2024

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Suit Yourself Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied July 1, 2024

Hello, Suit Yourself Fashion

Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.

Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.

If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!

August 14, 2024

Harold was very helpful and quick to answer my questions about using product photos to promote my shop on social media. I appreciate him making my mind at ease as a new online shop owner. Thanks again!

Blue Sage Chic Boutique
United States
1 day using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Blue Sage Chic Boutique

Thank you so much for the wonderful review! 🌟 We’re delighted to hear that Harold was able to assist you with your questions and put your mind at ease as you start your online shop. Supporting new store owners is something we care deeply about, so it’s great to know Harold made a positive impact. If you need anything else, don’t hesitate to reach out— we’re always here to help!

July 24, 2024

New to business and about to launch my website soon. So I had some questions about EVARA's return and shipping policies, and Chette was incredibly helpful. They provided clear, concise answers and guided me through the process with patience and professionalism.
Thanks to Chette, I feel confident about my further process now. Excellent Service !!

Evara
United States
About 2 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Evara,

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Chette was able to provide the clear, concise answers and guidance you needed. Starting a new business can be daunting, but we're here to make it as smooth as possible for you. Welcome to the Trendsi family, and best of luck with your upcoming website launch! If you need any further assistance, we're always here to help. Excellent service is what we're all about! 🙌✨