Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

June 9, 2024

I love the selection Trendsi provides that allows me to curate great fashion for my online store and their customer service is excellent!

Lemon Snob
United States
10 months using the app
ShopSocial, Inc. replied June 12, 2024

Hi Lemon Snob,

Thanks a bunch for the shout-out! 🎉 We're thrilled you're loving our selection and service! Keep rocking those fabulous fashion choices in your online store! 💃

September 16, 2024

I needed some Trendsi support today and Lorie did a great job walking me through what I needed to do. The problem was with the Shipping and Delivery setup and Lorie didn't miss a beat identifying what it was and how to fix it. I have been extremely happy with Trendsi support every time I needed help and would give Lorie 5 Gold Stars!

Lyla's Green Planet
United States
About 20 hours using the app
ShopSocial, Inc. replied September 18, 2024

Hi Lyla's Green Planet,

Thank you so much for your fantastic feedback! We’re delighted to hear that Lorie was able to assist you effectively with your Shipping and Delivery setup. It’s wonderful to know you’ve had consistently positive experiences with our support team.

To help us continue improving, we’d love to know what it would take for you to give us that 5-star rating! Your insights are invaluable to us.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

June 24, 2024

Efficient and fast professional service. I am personally in touch with a representative named Dave - very quick response and of course courteous and professional. Highly recommend working with them

AttractiveShapewear-transfer
Israel
2 months using the app
ShopSocial, Inc. replied June 27, 2024

Hello, AttractiveShapewear-transfer

Thank you so much for your kind words! We're thrilled to hear that Dave provided you with efficient, fast, and professional service. Your recommendation means a lot to us.

If you ever need further assistance or have any more questions, please don't hesitate to reach out. We're here to help!

October 7, 2024

Harold was great at answering all my questions and making everything clear. 5 stars!!!

Neutral Vibe Shop
United States
1 day using the app
ShopSocial, Inc. replied October 11, 2024

Hi Neutral Vibe Shop,

Thank you for the amazing feedback! I’m thrilled to hear that Harold was able to answer all your questions and provide clarity. We’re proud to have such a dedicated team member.

Your 5-star rating means a lot to us! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out.

July 18, 2024

Easy to Navigate and Easy to import to my Store

Carly's Boutique & More
United States
5 months using the app
ShopSocial, Inc. replied July 23, 2024

Hi Carly's Boutique & More,

Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️

August 13, 2024

I would absolutely recommend Trendsi for dropshipping.

Sally B Simple
United States
Almost 2 years using the app
ShopSocial, Inc. replied August 15, 2024

Hi Sally B Simple,

Thank you so much for your recommendation! We’re delighted to hear that you would absolutely recommend Trendsi for dropshipping. Your support and positive feedback mean a lot to us.

If you have any additional feedback or need further assistance, please don’t hesitate to reach out. We’re here to help and look forward to continuing to support your dropshipping needs.

Thanks again for your trust in Trendsi!

July 16, 2024

I was having trouble setting up my account correctly. I spoke with Chette and she was so helpful and patient with me! I will request her next time I need help!

Star Studios
United States
7 days using the app
ShopSocial, Inc. replied July 18, 2024

Hi Star Studios,

Thank you so much for your wonderful review! We're delighted to hear that Chette was able to assist you in setting up your account.

Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️

September 30, 2024

Trendsi Customer Support is Great . and Lourie is best customer care support .

SilkyKart
United States
About 2 months using the app
ShopSocial, Inc. replied October 6, 2024

Hi SilkyKart,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Trendsi Customer Support and that Lourie made a positive impact. We truly appreciate your feedback and are always here to help!

June 20, 2024

The support team was commited to resove a problem I had in one of my sales chanels and I'm glad to have Trendsi products and fast fulfilment as an important part of my store.

My Store
United States
20 days using the app
ShopSocial, Inc. replied June 21, 2024

Hello,

Thank you so much! We're thrilled to hear that our support team was able to resolve your issue. We're proud to be a part of your store's success with our products and fast fulfillment. Cheers to more great sales together! 🥂❤️

October 8, 2024

Lorie was very helpful and quick to respond. Thank you

Bijou Crush
United States
8 days using the app
ShopSocial, Inc. replied October 11, 2024

Hi Bijou Crush,

Thank you for your kind words! I’m glad to hear that Lorie was helpful and responsive. We appreciate your feedback and are here to assist you whenever you need.

If you have any more questions or need further support, just let us know!