Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 30, 2024

Very easy to use with Shopify.

Inspired Ladies Boutique
United States
28 days using the app
ShopSocial, Inc. replied October 6, 2024

Hi Inspired Ladies Boutique,

Thank you for your feedback! I'm glad to hear that you found it very easy to use with Shopify. If you have any questions or need assistance as you continue to set things up, feel free to reach out. We’re here to help!

November 7, 2024

Raymart was great help

Liréa
United States
3 months using the app
ShopSocial, Inc. replied November 12, 2024

Hi Liréa,

Thank you so much for the 5-star review! We truly appreciate your kind words, and I’m thrilled to hear that Raymart was able to help you. 😊

If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to support you!

Wishing you continued success with your store!

October 8, 2024

Lorie was very helpful and quick to respond. Thank you

Bijou Crush
United States
8 days using the app
ShopSocial, Inc. replied October 11, 2024

Hi Bijou Crush,

Thank you for your kind words! I’m glad to hear that Lorie was helpful and responsive. We appreciate your feedback and are here to assist you whenever you need.

If you have any more questions or need further support, just let us know!

September 16, 2024

Amazing customer service from Anya.

PURSIFY
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied September 18, 2024

Hi PURSIFY,

Thank you for your kind words! We’re thrilled to hear that you had an amazing experience with Anya. Providing excellent customer service is our top priority, and it’s great to know we met your expectations.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

August 1, 2024

I have had some doubts about various aspects and Chette helped me quickly and kindly by clarifying my doubts, this gave me a lot of confidence.

Cool Tshirts
United States
About 1 month using the app
ShopSocial, Inc. replied August 4, 2024

Hi Cool Tshirts,

Thank you so much for your kind words! 🌟 We're thrilled to hear that Chette was able to help you quickly and kindly, clarifying all your doubts. Your confidence in us means the world, and we're so glad to have been able to support you. Thanks for being a part of the Trendsi family! 🙌✨

November 18, 2024

Harold was excellent with finding a solution to my issue! Thanks!!

WestBo
United States
About 23 hours using the app
ShopSocial, Inc. replied November 21, 2024

Hi WestBo,

Thank you so much for your kind words! 😊 We’re so glad to hear that Harold was able to help find a solution for you! 🙌 He’ll be thrilled to know his assistance made a difference. If you need anything else or have any further questions, don’t hesitate to reach out – we’re here to help!

Thanks again, and we appreciate you choosing us! 🌟

August 1, 2024

"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.

Coco's Collections
United States
9 days using the app
ShopSocial, Inc. replied August 4, 2024

Hi Coco's Collections,

Thank you so much for your kind words! 🌟 We're delighted to hear that Chette provided you with professional and helpful service. It's great to know she resolved your issue quickly and followed up by email. Your satisfaction is our priority, and we truly appreciate your feedback. Thanks for being a part of the Trendsi family! 🙌✨

July 18, 2024

Love this app! Great selection of offerings, easy to use, and the customer service is AMAZING!
CHARLES helped me out with a couple of orders I had questions on. He was very attentive, patient, and courteous with his responses. Very helpful and insightful as well. This app has been a blessing to my boutique!!

The Chic Shak Boutique
United States
3 months using the app
ShopSocial, Inc. replied July 23, 2024

Hi The Chic Shak Boutique,

Thanks so much for the kind words! Charles will be thrilled to hear your feedback. We're always here to help! ❤️

July 12, 2024

Charles, Was excellent very helpfull, patient, and want out of his way to make sure he answered all questions and walked me through the tasks I needed to take care of.

H&G Retail
United States
4 months using the app
ShopSocial, Inc. replied July 15, 2024

Hi H&G Retail,

Thanks for the awesome review! I'm thrilled to hear that Charles was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to him! 😊

September 4, 2024

love it !!

@stylezbykareemcollection
United States
Over 2 years using the app
ShopSocial, Inc. replied September 11, 2024

Hi @stylezbykareemcollection,

Thank you so much for your kind words and the five-star rating! We’re thrilled to hear that you love it. Your support means a lot to us, and we’re glad we could meet your expectations. If you have any questions or need further assistance, feel free to reach out. Thanks again for your feedback!