Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

September 2, 2024

So far it’s been super easy to import to Shopify.

Customer service is fast and Chette was super helpful!

Wild Bloom
United States
1 day using the app
ShopSocial, Inc. replied September 5, 2024

Hi Wild Bloom,

That's awesome to hear! 😊 I’m glad the Shopify import has been smooth and that Chette was so helpful. If you need anything else or have any more questions, feel free to reach out. We're here to support you every step of the way!

June 30, 2024

Awesome Store! High quality products

ZAAPLI
United States
5 months using the app
ShopSocial, Inc. replied July 2, 2024

Hi ZAAPLI,

Thanks a bunch! We're thrilled you love our store and products! 🛍️✨ If you have questions, our amazing customer support team is ready to assist 24/7!

June 20, 2024

nice costumer service provided from "Harold" well done

Stylaras
Chile
5 months using the app
ShopSocial, Inc. replied June 21, 2024

Hello Stylaras,

Thank you for the great feedback! We're thrilled to hear that Harold provided excellent customer service. We'll be sure to pass on your kind words. ❤️

September 19, 2024

The girl named Chette she is the best customer service-kind, helpful and smart- thank for your help !

Boutique Fashion Look
United States
2 days using the app
ShopSocial, Inc. replied September 25, 2024

Boutique Fashion Look,

Thank you for your wonderful feedback! We’re so glad to hear that Chette provided you with such great service. I’ll be sure to pass on your kind words to her!

Edited July 6, 2024

Trendsi has great products with high quality images I can use for marketing material. Harold who works at Trendsi is the best customer support associate you'll come across. The best decision I made since started drop shipping is installing Trendsi. Simply the best!

Saflore
Sri Lanka
28 days using the app
ShopSocial, Inc. replied June 12, 2024

Hello Saflore,

Fantastic to hear you're loving our products and the quality images for your marketing! Thanks for the awesome feedback! 🚀👍

June 14, 2024

From the moment I reached out for support, Raymart provided top-notch assistance. The text was fast and right on answering to my needs. Very patient and courteous making my experience seamless and stress-free. Raymart was awesome help that fosters lasting customer loyalty. Raymart delivered an exceptional service.

JeeHCProducts Store
United States
26 days using the app
ShopSocial, Inc. replied June 19, 2024

Hi JeeHCProducts Store,

Thank you so much for your fantastic review! We're thrilled to hear that Raymart provided you with top-notch assistance and made your experience seamless and stress-free. Your kind words about his patience and courtesy are truly appreciated. We’re excited to have fostered your loyalty and look forward to serving you again! 🌟

August 31, 2024

Harold was great and answered my question quick.

Swank KC
United States
2 months using the app
ShopSocial, Inc. replied September 4, 2024

Hi Swank KC,

That's awesome to hear! It sounds like Harold did a great job. If you have any more questions or need further assistance, feel free to reach out!"

July 24, 2024

Dave from Trendsi was extremely helpful and was able to answer my questions and get my issue fixed in minutes.

Tilly Memphis
United States
4 days using the app
ShopSocial, Inc. replied July 28, 2024

Hi Tilly Memphis,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that Dave was able to assist you so effectively and resolve your issue in minutes. Your satisfaction is our top priority, and we're here to help whenever you need it. Thanks for being a part of the Trendsi family! 🙌✨

August 21, 2024

Harold Helped me out a ton on my advertisement question; No complaints about Trendsi from me!

Golden Threads Apparel
United States
5 days using the app
ShopSocial, Inc. replied August 22, 2024

Hi Golden Threads Apparel,

Glad to hear Harold was able to help! Thanks for the positive feedback—we’re happy you’re enjoying Trendsi! ❤️

June 21, 2024

I have been associated with Trendsi for almost a year now. During this time, I have encountered a few challenges, but I must acknowledge that some members of the support team, particularly Abby, have been exceptionally helpful in resolving issues related to the fashion industry. If you ever face any difficulties concerning your business, I highly recommend seeking assistance from Abby. She demonstrated remarkable patience and professionalism in handling a complex customer situation, and her pleasant demeanor throughout our conversation was truly commendable. The level of support she provided was truly exceptional and exceeded my expectations. I express my sincere gratitude to Abby from the support team at Trendsi. With dedicated support members like Abby Padilla, Just Jen Boutique can continue to operate smoothly and efficiently.

Just Jen Fav's
United States
12 days using the app
ShopSocial, Inc. replied June 24, 2024

Hello Just Jen Fav's,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our support team, especially Abby. We'll make sure to pass on your kind words to her. It's great to know she could assist you effectively. We appreciate your continued trust in Trendsi! ❤️