Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

August 16, 2024

Charles provided great customer service, addressing my needs with care and professionalism. His friendly approach made the experience easy and pleasant.

Calina
United States
About 20 hours using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Calina

Thank you for the fantastic 5-star review! 🌟 We’re delighted to hear that Charles provided you with excellent service and made your experience both easy and pleasant. We’ll be sure to share your kind words with him. If you need any further assistance, don’t hesitate to reach out— we’re always here to help!

August 27, 2024

Charles was great! He was quick and efficient!!!

Pietà Arte
United States
3 months using the app
ShopSocial, Inc. replied September 1, 2024

Hi Pietà Arte,

Thank you so much for the fantastic feedback! 🎉 We’re thrilled to hear that Charles made such a positive impression with his quick and efficient service. We’ll be sure to pass along your kind words—he’ll be delighted to know his efforts are appreciated!

If there’s anything else you need or any other way we can assist you, just let us know. Thanks again for your great feedback!

June 21, 2024

So far I truly love the products that the store has to offer.

PFgoods.com
United States
3 months using the app
ShopSocial, Inc. replied June 24, 2024

Hi PFgoods.com,

That's awesome to hear! We're thrilled you're loving our products! 😊 If you have questions, our amazing customer support team is ready to assist 24/7! 😎

June 8, 2024

This site is very easy to use, professional, and reasonable in spice for the site. The products are high in quality.

YAH ELAM
United States
12 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello YAH ELAM,

Thank you for your awesome review! We're thrilled to hear that you found our site easy to use and professional, with high-quality products at reasonable prices. Your satisfaction is our top priority! 🚀

August 24, 2024

easy to import product and very good support

Snap Seasons
United States
18 days using the app
ShopSocial, Inc. replied August 28, 2024

Hi Snap Seasons,

Thank you for your feedback! 🎉 We’re thrilled to hear that you found importing products easy and that our support team has been very helpful. It’s fantastic to know that everything is running smoothly for you. If you need any more assistance or have questions in the future, don’t hesitate to reach out. We’re here to help and make your experience as seamless as possible!

July 23, 2024

For a newbie, it took me a while to figure out this whole thing but their team was patient and warm. Anya covered every detail to get me up and running. Customer Service is literally A+

Lattier SPLY Co.
United States
About 14 hours using the app
ShopSocial, Inc. replied July 25, 2024

Hi Lattier SPLY Co.,

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our team could assist you patiently and warmly as you navigated everything as a newbie. Anya will be so pleased to know that she helped cover every detail to get you up and running smoothly. Your kind words about our customer service being A+ mean the world to us! We're here to support you every step of the way. Thanks for being a part of the Trendsi family! 🙌✨

May 17, 2024

I so appreciate the quick response time Joel
has given me today! As always when I send an email I always hear within minutes. Thank you for your effort.

CoCo-Blake and Company
United States
About 1 year using the app
ShopSocial, Inc. replied May 21, 2024

Hello CoCo-Blake and Company,

Awesome to hear, thank you! Joel's lightning-fast responses definitely keep things moving! 🚀 We're thrilled to provide speedy support anytime you need it. Thanks for the shoutout!

June 8, 2024

really so nice products and using is so easy and fast. thank you trendsi.

Skirtist
United States
About 1 year using the app
ShopSocial, Inc. replied June 12, 2024

Hi Skirtist,

That's awesome to hear! We're thrilled you're enjoying our products and finding them easy to use. Thanks for choosing Trendsi! 🚀✨

October 8, 2024

Harold was so helpful with quick responses and solutions!

Lorin Taylor Collective
United States
16 days using the app
ShopSocial, Inc. replied October 11, 2024

Hi Lorin Taylor Collective,

Thank you for your feedback! I’m glad to hear that Harold was able to provide you with quick responses and effective solutions. We’re proud of our team and their dedication to helping our customers.

If you have any more questions or need further assistance, feel free to reach out anytime!

August 18, 2024

Harold was AWESOME, very knowledgeable, fast response and very patient. He walked me thought step by step and resolved my issue'. Its great to have Trendsi on our team

My Store
United States
About 12 hours using the app
ShopSocial, Inc. replied August 20, 2024

Hello,

Thank you so much for the amazing 5-star review! 🌟 We’re thrilled to hear that Harold provided you with knowledgeable, fast, and patient support. We’re proud to have him on our team and are delighted that he could resolve your issue. If you need any more assistance or have further questions, we’re always here for you. Thanks again for your positive feedback!