Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 4, 2024

Joel was able to assist me with my questions.

Edge & Elegance Co.
United States
15 days using the app
ShopSocial, Inc. replied October 6, 2024

Hi,

Thank you for your feedback! I’m glad to hear that Joel provided quick and great customer service. We’re proud to have him on our team! If you need any further assistance, don’t hesitate to reach out.

November 9, 2024

Very easy to use! I talked to Raymart about the different shipping options and he was very informative and professional.

YD Boutique
United States
About 16 hours using the app
ShopSocial, Inc. replied November 12, 2024

Hi YD Boutique,

Thank you for your kind words! We’re so glad to hear that you found the platform easy to use, and we’re thrilled that Raymart was able to assist you with the shipping options in such a helpful and professional manner.

If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re here to help!

Thanks again for sharing your experience with us. We look forward to continuing to support your success!

September 16, 2024

I needed some Trendsi support today and Lorie did a great job walking me through what I needed to do. The problem was with the Shipping and Delivery setup and Lorie didn't miss a beat identifying what it was and how to fix it. I have been extremely happy with Trendsi support every time I needed help and would give Lorie 5 Gold Stars!

Lyla's Green Planet
United States
About 20 hours using the app
ShopSocial, Inc. replied September 18, 2024

Hi Lyla's Green Planet,

Thank you so much for your fantastic feedback! We’re delighted to hear that Lorie was able to assist you effectively with your Shipping and Delivery setup. It’s wonderful to know you’ve had consistently positive experiences with our support team.

To help us continue improving, we’d love to know what it would take for you to give us that 5-star rating! Your insights are invaluable to us.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

October 6, 2024

Nice experience with support team of trendsi. Support staff "Chette" help me lot and solve my queries and I Highly recommended to everyone for using Trendsi

modern lingerie shop
India
About 10 hours using the app
ShopSocial, Inc. replied October 8, 2024

Hi modern lingerie shop,

Thank you so much for your kind words! We’re thrilled to hear that Chette and the support team were able to assist you and resolve your queries. Your recommendation means a lot to us! If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!

September 19, 2024

The girl named Chette she is the best customer service-kind, helpful and smart- thank for your help !

Boutique Fashion Look
United States
2 days using the app
ShopSocial, Inc. replied September 25, 2024

Boutique Fashion Look,

Thank you for your wonderful feedback! We’re so glad to hear that Chette provided you with such great service. I’ll be sure to pass on your kind words to her!

July 13, 2024

Got my first order after including some styles on my website only a week prior. Had several questions regarding setup and Raymart was extremely helpful in answering all of them. He was very patient and super knowledgeable. Thanks so much again Raymart for helping me out. Looking forward to increasing my online sales thanks to the ease of Trendsi's dropshipping methods.

The Edge
United States
10 days using the app
ShopSocial, Inc. replied July 15, 2024

Hello The Edge,

Thank you so much for your kind words! It was a pleasure assisting you. We're thrilled to hear you're excited about our dropshipping methods. Here's to boosting your online sales together! 🚀

October 14, 2024

Have an amazing collection

Begonia
India
5 days using the app
ShopSocial, Inc. replied October 18, 2024

Hi Begonia,

Thank you so much! I appreciate the kind words. If you have any questions. Please do not hesitate to reach out.

November 8, 2024

So far ive had a great experience with Trensi Raymart is the man very helpful!! As Raymart would say "Stay awesome" :)

Rebel Luxe
Canada
About 7 hours using the app
ShopSocial, Inc. replied November 12, 2024

Hi Rebel Luxe,

Thank you so much for your awesome feedback! 😊 We’re thrilled to hear that you’ve had a great experience with Trendsi, and we’ll be sure to pass your kind words along to Raymart—he truly is the man! And yes, as Raymart would say, “Stay awesome!” 😎

If you ever need anything else, don’t hesitate to reach out. We’re here to support you every step of the way!

Thanks again for sharing your experience, and we’re excited to continue working with you!

July 16, 2024

I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.

Ocean Wave Company
United States
2 months using the app
ShopSocial, Inc. replied July 17, 2024

Hi Ocean Wave Company,

Thanks for the awesome review! I'm thrilled to hear that Chette was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

August 8, 2024

I've had a great experience working with Trendsi.

Shop Farrah Feather
United States
3 months using the app
ShopSocial, Inc. replied August 11, 2024

Hi Shop Farrah Feather,

We're so glad to hear that you've had a great experience working with Trendsi! 🎉 Your success is our top priority, and we're here to support you every step of the way. Thank you for being part of the Trendsi community!