Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

August 7, 2024

So far so good thank ypu

Chic With Adri
United States
About 2 months using the app
ShopSocial, Inc. replied August 11, 2024

Hi Chic with Adri,

You're very welcome! We're thrilled to hear that everything is going well so far. If you need anything or have any questions, we're here to help. Keep up the great work! 😊

June 7, 2024

So far Trendsi has been easy to use. I have been able to send products to my store seamlessly.

ShopMaryLanell
United States
3 months using the app
ShopSocial, Inc. replied June 12, 2024

Hi ShopMaryLanell,

Awesome to hear! Glad Trendsi's making your store journey smooth sailing! Keep rocking those products!

July 11, 2024

It's so easy to use with Shopify!

My Store
United States
9 months using the app
ShopSocial, Inc. replied July 15, 2024

Hello there! Thanks a bunch! We're thrilled to hear it's working so well for you with Shopify! 🎉

July 15, 2024

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

Jena’s Picks
United States
About 10 hours using the app
ShopSocial, Inc. replied July 17, 2024

Hi Jena’s Picks,

Thanks for the awesome review! I'm thrilled to hear that Anya was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

July 8, 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
United States
20 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

June 7, 2024

Customer Service has been most helpful with order information. They have a very wide selection of products and trendy styles.

TrendsetterAvenue
United States
About 2 months using the app
ShopSocial, Inc. replied June 12, 2024

Hi TrendsetterAvenue,

Thanks a bunch for the shout-out! 😊 We're thrilled to hear you found our customer service top-notch and our selection right up your alley. Here's to staying trendy together! 🎉

July 14, 2024

Very easy to add products.

Shop Bear Boutique
United States
2 months using the app
ShopSocial, Inc. replied July 15, 2024

Hello Shop Bear Boutique,

Absolutely! Glad to hear you found it easy to add products! If you have questions, our amazing customer support team is ready to assist 24/7! 😎

September 13, 2024

Harold was great! He was able to answer all my questions, and I appreciate his honesty. Thank you Harold!

KalinaKelly
United States
1 day using the app
ShopSocial, Inc. replied September 18, 2024

Hi KalinaKelly,

Thank you so much for your kind words! We’re thrilled to hear that Harold was able to assist you and answer all your questions. We truly value honesty and transparency in our service.

I’ll make sure to pass along your appreciation to Harold. If you have any more questions or need further assistance, feel free to reach out!

June 9, 2024

Joel the support agent was very knowledgable, quick, and helpful with my request for help. He even provided a useful suggestion.

Moderne
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Moderne,

Thank you so much for the shoutout! 🌟 We're thrilled Joel could rock your support experience with his expertise and lightning-fast help, plus a bonus suggestion! We're here whenever you need us. 😊

June 5, 2024

I am new to drop shipping and had some questions about order processing. "Joel" was the one who helped me in the TRENSI chat and was very helpful. He guided me and explained everything to me so I could clarify my doubts. Excellent customer service. Very pleased.

Oceánicas
United States
About 1 month using the app
ShopSocial, Inc. replied June 11, 2024

Hello Oceánicas

Thank you for sharing your positive experience! We're thrilled to hear that Joel was able to assist you and clarify your questions about order processing. Providing excellent customer service is our top priority, and we're glad to know we met your expectations. If you have any more questions or need further assistance, we're always here to help!