Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 26, 2024

Anya was very knowledgeable and able to assist via the chat with fixing the shipping and “sold out” issues I was having. Thank you for your help!

Gridiron Boutique
United States
4 days using the app
ShopSocial, Inc. replied August 28, 2024

Hi Gridiron Boutique,

Thank you for your wonderful feedback! 🎉 We’re thrilled to hear that Anya’s expertise made a difference and that she was able to resolve your shipping and “sold out” issues through chat. It’s great to know her assistance was spot-on. If you need any more help or have further questions, don’t hesitate to reach out. We’re here to ensure everything runs smoothly for you!

August 11, 2024

customer service is awesome by trendsi

and better if is Harold!!!

MAMI·DIVA
United States
About 2 months using the app
ShopSocial, Inc. replied August 13, 2024

Hi MAMI·DIVA,

Thanks for the shoutout! We're thrilled to hear you love our customer service, and we agree—Harold is truly awesome! 😊

October 8, 2024

Harold was so helpful with quick responses and solutions!

Lorin Taylor Collective
United States
16 days using the app
ShopSocial, Inc. replied October 11, 2024

Hi Lorin Taylor Collective,

Thank you for your feedback! I’m glad to hear that Harold was able to provide you with quick responses and effective solutions. We’re proud of our team and their dedication to helping our customers.

If you have any more questions or need further assistance, feel free to reach out anytime!

July 22, 2024

Thanks so much for answering my questions, Joel! As a new shop owner, I'm still learning. Joel was patient and answered my questions quickly!

Shop Ocean Breeze Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied July 24, 2024

Hi Shop Ocean Breeze Boutique,

Thanks so much for the kind words! Joel will be thrilled to hear your feedback. We're always here to help! ❤️

July 7, 2024

I love this app and their customer service. Joel helped me figure out what I was doing wrong in no time.

Kiara Starling
United States
5 months using the app
ShopSocial, Inc. replied July 9, 2024

Hi Kiara Starling,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Joel is fantastic, and we're glad he could help you out quickly! 😊🚀

Edited August 30, 2024

Trendsi offers popular name brand products, such as Judy Blue, Risen, Zenana, POL, and Bibi, just to name a few. Customer service is regularly available for assistance via Chat. Orders are processed quickly and shipped out quickly. Some clothing and accessories choices are shipped from overseas, so shipping for those items may take a little longer. There is a filter to identify which items ship from USA. Samples are available for purchase. I've had nothing but a great experience with Trendsi Dropshipping and their staff. I recently contacted them regarding an order and Joel was quick to assist me. He was friendly and helpful. Thank you to Charles who helped me with my Dropshipping question.

Luxe and Stone Clothing
United States
About 2 years using the app
ShopSocial, Inc. replied June 12, 2024

Hello Luxe and Stone Clothing,

Thanks for the awesome review! 😊 We're thrilled you're loving our trendy products and speedy service. If you ever need anything, just give us a shout. Here's to many more fab experiences with Trendsi!

September 2, 2024

So far it’s been super easy to import to Shopify.

Customer service is fast and Chette was super helpful!

Wild Bloom
United States
1 day using the app
ShopSocial, Inc. replied September 5, 2024

Hi Wild Bloom,

That's awesome to hear! 😊 I’m glad the Shopify import has been smooth and that Chette was so helpful. If you need anything else or have any more questions, feel free to reach out. We're here to support you every step of the way!

October 30, 2024

I would like to show gratitude to customer service rep Chette. She answered all of my questions and was very patient with me throughout our session. She is a treasure trove of knowledge and a valuable addition to Trendsi

Chic Glamor
United States
About 14 hours using the app
ShopSocial, Inc. replied November 1, 2024

Hi Chic Glamor,

Thank you for taking the time to share your feedback! I’m delighted to hear that Chette provided you with such excellent service and support. We’re incredibly proud to have her on our team, and your kind words truly mean a lot.

If you need anything else or have more questions in the future, please don’t hesitate to reach out. We’re here to help!

September 5, 2024

Store integration is impeccable!

Casino's Emporium
United States
2 months using the app
ShopSocial, Inc. replied September 11, 2024

Hi Casino's Emporium,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you find our store integration impeccable. We work hard to ensure that everything runs smoothly, and it’s great to know that our efforts are making a positive impact. If you have any further questions or need additional support, please don’t hesitate to reach out. We’re here to help!

August 4, 2024

Very happy it works very well and adds products fast

Avidyan
United States
27 days using the app
ShopSocial, Inc. replied August 6, 2024

Hi Avidyan,

Thank you for sharing your experience! 🌟 We're thrilled to hear that everything is working well for you and that products are being added quickly. Your satisfaction means the world to us. If you need any further assistance, don't hesitate to reach out!