Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited December 16, 2022

Hazel did an amazing job answering all of my questions. She was able to provide me with answers quickly. Appreciate the help and her time.

Vince also did an amazing job. I asked for tracking on a package and not only did he answer my question but he sent screenshots. Thanks again!

http://alwaysbellaclothing.com
United States
11 months using the app
ShopSocial, Inc. replied December 14, 2022

Hello, http://alwaysbellaclothing.com

We are thrilled that Hazel was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

November 9, 2021

Incredible customer service and quality products with opportunities for great profit margins. Customer care is top notch.

Wild Hearts Boutique
United States
11 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Wild Hearts Boutique,

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

November 1, 2022

Thank you so much to Angelo for helping me out quickly and smoothly. He helped me to understand in easy terms.

Midnight Margaritas
United States
11 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Midnight Margaritas

We are glad Angelo was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

August 8, 2022

Thank you Support Team Members Mia and Gretle you both handled my issues promptly and with ease

Sunshine Boutique by Zandra
United States
11 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Sunshine Boutique by Zandra

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

November 17, 2021

Karen is an amazing with customer service, she answered all of my questions and really gave me insight on how to navigate everything. Everything integrates with Shopify very smoothly

Bonne Vie Boutique
United States
11 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Bonne Vie Boutique,

Thank you so much! We will be sure to relay your kind words to Karen and please don't hesitate to reach out again when you need help. Your review made our day 💛

Edited March 27, 2022

Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.

Hydrangeas Boutique
United States
11 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Hydrangeas Boutique,

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

September 24, 2023

Gretle was very helpful and patient when answering my questions.

Dama Boutique
United States
11 months using the app
ShopSocial, Inc. replied September 25, 2023

Hello Dama Boutique,

Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

May 24, 2022

Great app so far! Customer support team is fantastic! Special mention to Lee who did an amazing job helping me out!

Wearing Something
United Kingdom
11 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Wearing Something

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Lee is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.

April 13, 2022

Gretle was informative and very helpful. I will be ordering for the first time today and will leave a more detailed review at a later date. Thank You

Foodgles Marketplace
United States
11 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Foodgles Marketplace

We are glad Gretle was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

October 31, 2021

I like the website. It has a huge collection and customer service is really good. Audrey helped me with the questions I have.

LexiandNinis
United States
11 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi LexiandNinis,

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Audrey and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊