Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 13, 2022

Gretle was informative and very helpful. I will be ordering for the first time today and will leave a more detailed review at a later date. Thank You

Foodgles Marketplace
United States
11 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Foodgles Marketplace

We are glad Gretle was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

October 31, 2021

I like the website. It has a huge collection and customer service is really good. Audrey helped me with the questions I have.

LexiandNinis
United States
11 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi LexiandNinis,

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Audrey and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

June 7, 2022

I needed help setting up, and was helped step by step, they did a great job. She walked me through it all the way.

Little Fel Shop
United States
11 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Little Fel Shop

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

January 9, 2023

I contacted Trendsi with a questions about processing times and Lori quickly answered my question. She was polite, efficient, and professional.

AMPed-Styles
United States
11 months using the app
August 17, 2021

Tendsi is a great app to find a variety of products with fast shipping. The quality and quantity is outstanding. They also have superb customer service, I soke idectly with Angelo who was able to help me fix some of the integration issues with my shoppify store. I highly recommend!

Alldayattire
United States
11 months using the app
ShopSocial, Inc. replied August 24, 2021

Hi Alldayattire,

Thank you so much for your review! We're so glad to hear that you enjoy using Trendsi so far, and that we were able to help you. Feel free to reach out about anything, and we will continue to help you grow your online business.

November 7, 2022

wow ,, ive just started using Trendsi app and to get started i was supported by Vince,, very patient and gave the information needed to help and the clothing range is outer this world ,, thanks Vince you are an asset to Trendsi

neesh
Australia
11 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, neesh

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

Edited August 27, 2021

I enjoy the amount of help you receive from their team. And the way they go above and beyond to help you with an answer or solution. The app is awesome! So easy to use & it's FREE! I only wish the shipping periods could be a bit quicker, but I'll take what I can get. I can't leave an entirely new review so I just wanted to update to add that Jaylene was absolutely wonderful! She did everything she could to assist me and was so kind and easy to talk to! I love trendsi.

JEM Co. Shop
United States
11 months using the app
ShopSocial, Inc. replied April 22, 2021

Hi JEM Co. Shop,

Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any question or additional feedback.

Edited September 12, 2023

I love Trendsi so much, they are helpful and the product is amazing. Lori from customer service was the best in helping me change an address on an order.

I recently was confused about an order I thought it was sent to the wrong address somehow but Chette from customer service was helpful in explaining the process. Thank you again Chette.

FWSS
United States
11 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi FWSS,

It's wonderful to hear that you've had a positive experience with Trendsi and that our product has been amazing for you. It sounds like Lori from our customer service went above and beyond to assist you with changing the address on your order. Excellent customer service can truly make a difference in the overall shopping experience and this is one of our top priorities. If you have any more questions or need further assistance, feel free to ask! ❤️

May 6, 2022

Trendsi's customer service is on point. They respond quickly and are always patient, courteous and helpful. Kat really helped me out today with some issues. Much appreciated!

Black Feather
United States
11 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Black Feather

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

November 30, 2022

The chat feature is awesome. I spoke with Mia tonight. She delivered great customer service. She took care of my concerns quickly.

E&V's Deals
United States
11 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, E&V's Deals

We love your review and we agree with you, Mia is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!