Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

August 21, 2023

Thank you Dave!

You have been fantastic and so very helpful and patient with me. You helped me for days trying to guide me through the processes of setting up my store and going through everything with me with a fine toothed comb

inner peace originals
United States
11 months using the app
ShopSocial, Inc. replied August 23, 2023

Hello inner peace originals

Thank you for your kind words! It was a pleasure assisting you in setting up your store. Your patience and dedication are much appreciated. If you need further help, don't hesitate to reach out. Best of luck with your new store!

October 8, 2022

I contacted customer service and Kae was amazing. He helped me with my issue so quickly and was very professional.

Savage and Sage
United States
11 months using the app
ShopSocial, Inc. replied October 9, 2022

Hi, Savage and Sage

We appreciate your review. We always want to offer our users the best service, so we are glad Kae was able to help. Please don't hesitate to reach out again.

Edited December 16, 2022

Hazel did an amazing job answering all of my questions. She was able to provide me with answers quickly. Appreciate the help and her time.

Vince also did an amazing job. I asked for tracking on a package and not only did he answer my question but he sent screenshots. Thanks again!

http://alwaysbellaclothing.com
United States
11 months using the app
ShopSocial, Inc. replied December 14, 2022

Hello, http://alwaysbellaclothing.com

We are thrilled that Hazel was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

November 9, 2021

Incredible customer service and quality products with opportunities for great profit margins. Customer care is top notch.

Wild Hearts Boutique
United States
11 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Wild Hearts Boutique,

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

November 1, 2022

Thank you so much to Angelo for helping me out quickly and smoothly. He helped me to understand in easy terms.

Midnight Margaritas
United States
11 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Midnight Margaritas

We are glad Angelo was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

August 8, 2022

Thank you Support Team Members Mia and Gretle you both handled my issues promptly and with ease

Sunshine Boutique by Zandra
United States
11 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Sunshine Boutique by Zandra

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

November 17, 2021

Karen is an amazing with customer service, she answered all of my questions and really gave me insight on how to navigate everything. Everything integrates with Shopify very smoothly

Bonne Vie Boutique
United States
11 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Bonne Vie Boutique,

Thank you so much! We will be sure to relay your kind words to Karen and please don't hesitate to reach out again when you need help. Your review made our day 💛

September 24, 2023

Gretle was very helpful and patient when answering my questions.

Dama Boutique
United States
11 months using the app
ShopSocial, Inc. replied September 25, 2023

Hello Dama Boutique,

Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

Edited March 27, 2022

Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.

Hydrangeas Boutique
United States
11 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Hydrangeas Boutique,

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

May 24, 2022

Great app so far! Customer support team is fantastic! Special mention to Lee who did an amazing job helping me out!

Wearing Something
United Kingdom
11 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Wearing Something

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Lee is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.