Reviews (3,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.
Refine
-
By rating
I had a issue with a item that shipped and it had the wrong address on it. Mia helped me get the issue resolved very quickly. I love Trendsi customer service.
Hi, Barone’s Beauties Boutique
Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I chat with Allen he was very helpful and knowledgeable. I really appreciate that kind of customer service. Thank you Allen.
Hi, VQRO
Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.
Angelo is very helpful. Any questions that I have or new features to implement into my Shopify boutique he is able and willing to help. Highly recommend this app. Customer service is superb!!!!
Hi, A Classy Chic Boutique
Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Angelo is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.
Chette was very helpful with all questions I had. Great customer service! I recently launched my store and can't be more satisfied with the products and services Trendsi provides.
Hi, shineupfashion
Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!
I emailed support about the status of an order and received a response in 4 minutes! I was so shocked. And it was a real person too and not an automated response or chatbot. Thank you so much Mary for your help! She was amazing and so friendly. Top notch customer service. I will use Trendsi forever.
Hi, Wildflower Boutique
We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner! We will make sure to pass along the compliments to Mary and please reach out to us anytime you need help.
I was initially hesitant to rely on dropshipping to fulfill my clothing boutique orders, but Trendsi has definitely allayed my fears! The speed of shipping has exceeded my expectations. More than that though, I have received immediate assistance, even after hours, from their helpful staff. For example, I had an order come through tonight (Saturday at 9:15pm). I emailed to fix an address issue and Gretle responded within minutes. Kudos to the entire staff! If you’re thinking of giving dropshipping a go, this is the app you need!
Hi Shop Mary Bee,
It's wonderful to hear that Trendsi has been able to address your concerns and provide you with a positive experience in your clothing boutique endeavors. Our fast shipping and attentive customer service, even outside of regular hours, is one of our top priorities to ensure customer satisfaction.
If you have any more questions or need further assistance, feel free to ask. Good luck with your clothing boutique, and I hope your business continues to thrive! ❤️
So far I have the best interactions with Trendsi. They are always there to help even on the weekends in their chat when I have an issue! Anya was amazing today in helping me figure out what I thought was a problem and she explained it all to me!
Hi,
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Thank you Dave!
You have been fantastic and so very helpful and patient with me. You helped me for days trying to guide me through the processes of setting up my store and going through everything with me with a fine toothed comb
Hello inner peace originals
Thank you for your kind words! It was a pleasure assisting you in setting up your store. Your patience and dedication are much appreciated. If you need further help, don't hesitate to reach out. Best of luck with your new store!
I contacted customer service and Kae was amazing. He helped me with my issue so quickly and was very professional.
Hi, Savage and Sage
We appreciate your review. We always want to offer our users the best service, so we are glad Kae was able to help. Please don't hesitate to reach out again.
Hazel did an amazing job answering all of my questions. She was able to provide me with answers quickly. Appreciate the help and her time.
Vince also did an amazing job. I asked for tracking on a package and not only did he answer my question but he sent screenshots. Thanks again!
Hello, http://alwaysbellaclothing.com
We are thrilled that Hazel was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.