Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

June 7, 2022

Gretle was amazing! I had an issue uploading a document that was needed and she walked me through exactly what I needed to do. Customer Service at Trendsi is on point and always willing to help with anything I need. Thanks Gretle!

5th & Mill
United States
12 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, 5th & Mill

Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments her. Please don't hesitate to reach out to our 24/7 support team again!

December 10, 2022

I am so excited working TRENDSI Support Team representative Allan for my women clothing brand. For his assistance in giving me the information and resources to have a successfully launch. I would recommend anyone that love fashion streetwear to try them first.

GLOBAL CLOTHING CULTURE
United States
12 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, GLOBAL CLOTHING CULTURE

We are happy that Allan from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

November 10, 2021

Received my first order which was fulfilled by Trendsi, Maria helped me understand how things work with processing and shipping, it was a pleasure to work with her
I will update the review once my customer received the order

Slackerzzz
Canada
12 months using the app
ShopSocial, Inc. replied November 13, 2021

Hi Slackerzzz,

We're glad that you found Maria helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛

January 22, 2023

Angelo was very helpful, from setting up my store with Trendsi to answering all of my questions. Great customer service overall :)

SKIVVI
United States
12 months using the app
March 6, 2023

Mary was very efficient when asking about a question about one of my orders. I am always very pleased with the outcome of Trendsi's support. Thank you, Mary!

Stitched
United States
12 months using the app
ShopSocial, Inc. replied August 5, 2023

Hello, Stitched

Thank you so much for your feedback! We are so excited to see you grow your business with us. We are with you every step of the way so please pop by our support team any time for help or questions.

May 24, 2022

I needed help uploading my documents and Gretle was super helpful and timely on getting that done for me. She really made my night! Thanks Gretle!!

Kissy Curls Boutique
United States
12 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Kissy Curls Boutique

We are so happy that Gretle was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

Edited August 30, 2021

Wonderful selection of clothing and the customer serve is great! They are always willing to help you and they add new products every week. To better the app they should add handbags soon.

The Apostolic Beauty
United States
12 months using the app
ShopSocial, Inc. replied August 30, 2021

Hi The Apostolic Beauty,

Thank you so much for your review and your feedback! We are always looking to increase our selection, and we are indeed planning to add handbags soon. If you have any product suggestions or requests, you can submit a request form in our app, or email us about it. We will do our best to add products you want.

Please don't hesitate to reach out about anything you need!

March 3, 2022

Harold is simply the best, always helps me solve my problems no matter how complicated. Love working with this vendor, though issues might come up (rarely) they help you resolve it!

Munroe's Boutique
United States
12 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Munroe's Boutique

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

Edited November 21, 2021

The best dropship app I have ever used. Costumer service is really super fast, I have a feeling they are writing off at the speed of light. They always helped me and answered all my questions. Gretle is the best.
Thank you

Stay Trendy4y
Slovenia
11 months using the app
ShopSocial, Inc. replied August 30, 2021

Hi Stay Trendy4y,

Thanks a lot for your review! We always try to offer the best service, and we are glad you enjoy your experience with Trendsi. Let us know anytime if you have any questions or feedback, we are always here to help.

June 9, 2022

Chette helped me work through some issues with adding products. Very responsive to questions and so helpful. I am excited to use Trendsi!

atabbiesattic
United States
11 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, atabbiesattic

We are thrilled that Chette was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.