Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 27, 2022

Gretle helped me with my questions, along with many other staff as well! I would really be lost doing all of this if it wasn't for them!

Pretty Little Lady Boutique
United States
12 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Pretty Little Lady Boutique

We are so glad that Gretle was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!

August 12, 2022

Mia was super helpful and answered all my questions. As a new boutique owner I’ve been hesitant about deciding who to work with. Trendsi offers a great selection and very fast response times to customer service questions. I looked forward to working more with Trendsi.

Styluxe Southern
United States
12 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Styluxe Southern

We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!

July 21, 2023

I’ve loved my experience with Trendsi so far! The app is incredibly user friendly and so easy to navigate! They offer a wide selection of styles and price points. I haven’t had any overselling issues like with some dropshippers. Today, Mia was incredibly helpful and quick to respond to a small issue I was having. They resolved the problem quickly and myself, and most importantly my customer were happy with it!!

Tribe 21 Boutique
United States
12 months using the app
ShopSocial, Inc. replied July 24, 2023

Hello Tribe 21 Boutique

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a positive experience with Trendsi. We take great pride in providing a user-friendly app with a diverse selection of styles and price points to cater to your needs.

We're especially glad to know that Mia was able to assist you promptly and efficiently. Our support team is dedicated to resolving any issues you encounter, and we're delighted that both you and your customer were satisfied with the resolution.

If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to ensure you continue to have a great experience with Trendsi. Thank you for choosing us as your dropshipping partner, and we look forward to serving you in the future!

Edited April 4, 2023

Very impressed with the customer service I always receive from Angelo! He is always quick, polite, and helpful! Really happy with their customer service! :)

Dream Bigger Beauty
United States
12 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Dream Bigger Beauty

We appreciate the review and are so happy that Lorie was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

March 21, 2023

Angelo quickly resolved my problem today. Thank you Angelo- appreciate your help with installing the Trendsi app in my Shopify store.

vividauraboutique
United States
12 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, vividauraboutique

We are so delighted to read your wonderful review! Trendsi is a very user-centric company and user experience is VERY important to us and we are so glad that we've hit that mark for you. Please continue to reach out and we'll make sure to give Angelo your thumbs up! 💛

June 24, 2022

Customer service is great!! Angelo walked me through a problem and was so kind!! He told me that he upper management is currently working on the issue I was having. Highly recommend!

Brave Hazel Boutique
United States
12 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Brave Hazel Boutique

We are so thankful for your feedback! Our goal is not only to be a supplier, but to provide great software and service. We'll make sure to pass along the compliments to Angelo! Please reach out to us whenever you need more help!

March 5, 2023

I would recommend Trendsi. This evening I chatted with Gretle and she quickly responded to me questions on a product for my store. To make sure that I understood where to get the information, she sent me a screen shot of the location.

Cize Up
United States
12 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Cize Up

Thank you so much for your feedback! We are so excited to see you grow your business with us. We are with you every step of the way so please pop by our support team any time for help or questions.

March 8, 2023

I’m pleasantly surprised at how quickly Chette handled my issue. She responded immediately and was so nice and helpful when I contacted support on a Sunday, and followed up to let me know it was resolved once their support team corrected the issue.

colorfulwrld
United States
12 months using the app
June 16, 2022

Awesome Customer Service! Charmaine did a great job and was quick to get my customers order changed to the correct size for me. The customer service is amazing.

Pretty Classy Southern Boutique
United States
12 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Pretty Classy Southern Boutique

Thanks a lot for your review! We're so glad that you enjoy using Trendsi so far. Please don't hesitate to contact us if you need anything.

August 29, 2022

Thank Angelo with Trendsi support for helping me get my wholesale account setup today and for being so prompt in helping me solve my issues. You’re the best!! Thank you! Ashley Shop Charleston Girl

Charleston Girl
United States
12 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Charleston Girl

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Angelo! Please reach out to us anytime, we are available 24/7!