Reviews (3,591)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 14, 2022

I just started using this app and I have to say that I am very pleased! The customer service is great! The products are very nice and very reasonable!

Renee' Nicole Boutique
United States
8 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Renee' Nicole Boutique

Thank you so much for your feedback! We are so excited to see you grow your business with us. We are with you every step of the way so please pop by our support team any time for help or questions.

December 18, 2022

I just talked to one of the people from Trendsi and she was so lovely to me I want to say thank you Allan you are the best

mygirlshops.com
United States
8 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, mygirlshops.com

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

Edited December 23, 2022

I received an excellent customer service and support from Gretle and Vince at Trendsi. They both have helped me a lot with some shipping and orders issues that I've had with the app. I'm very thankful for their help.

J & Y Designs Boutique
United States
8 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, J & Y Designs Boutique

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

June 7, 2022

I needed some questions answered, Yet was with me within 2 minutes of my hitting the button! She answered all my questions and let me know about the FB group.

CurlCode247
United States
8 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, CurlCode247

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

May 30, 2021

So far, so great! Have not had any issues using the site and app. Customer service is great too! I can't wait for further expansion as far as products!

UpdressMe
United States
8 months using the app
ShopSocial, Inc. replied June 1, 2021

Hi UpdressMe,

Thank you for your review. It's our great pleasure to serve online boutique sellers like you and we will continue to improve our service to help you grow your fashion businesses. Don't hesitate to reach out if you have any additional feedback or questions.

May 17, 2022

Hazel agent with Trendsi was very helpful in the return process. I am amazed that I go my refund fast and they wanted me to keep the item instead of shipping back to them. I am a new store owner and trying to build my online boutique and I am so impressed with my experience with Trendsi.

JJJFASHION
United States
8 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, JJJFASHION

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

August 8, 2023

Customer service is great! I had a question about a product for my store and Mia assisted me promptly and with 100% satisfaction. I am so glad to have Trendsi as a drop shipper as I have the utmost confidence in their product and customer service!!

smaller living
United States
8 months using the app
ShopSocial, Inc. replied August 9, 2023

Hello smaller living,

I'm glad to hear that you had a positive experience with Mia from our customer service! Providing excellent customer service and reliable products is crucial for a successful business and we are focused on providing these services. If you have any more questions or need further assistance, feel free to ask. Good luck with your store and your partnership with Trendsi as a drop shipper! ❤️

September 13, 2023

Their chat- help service is amazingly helpful!! Your actually chatting with an agent . This can be so confusing your first time doing the drop shipping for the first time- Trendsi has been amazing!! Made it easy!! Dave ... Thank you for all your help!!

everyday-simplified for you
United States
8 months using the app
ShopSocial, Inc. replied September 15, 2023

Hello everyday-simplified for you,

Thank you for your kind words, Dave! We're delighted to hear that our chat-help service has been a helpful resource for you. We're here to make your drop shipping experience as smooth as possible. If you ever need further assistance, don't hesitate to reach out. Happy drop shipping! ❤️

Edited May 6, 2023

I love Trendsi! They set your business up for complete success! Allan is also very friendly and great to work with! He got my shipping info corrected and got my package processed for my customer right away! I love Trendsi!!

Heather's Heavenly Boutique
United States
8 months using the app
ShopSocial, Inc. replied May 6, 2023

Hi,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

May 20, 2023

Gretle was able to help me with my question in less than 2 minutes. It was a small issue that I just couldn't figure out. Thank you so much!

Sunshine Boutique LLC
United States
8 months using the app
ShopSocial, Inc. replied May 20, 2023

Hi, Bella Rue Marketplace

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!