Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

December 21, 2022

I have got my first order by Trendsi, i am very happy and Gretle helped me a lot to understand the process.

Chior.com
United States
8 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Chior.com

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business, we are here to see you WIN 100%! And as always, please let us know what we can do for you in the future and reach out to our amazing customer support anytime!

March 8, 2023

Trendsi app was good. it did help me manage my business. Today I received help from Lee; she was very helpful.

Heavenly Square
United States
8 months using the app
May 8, 2023

I had a couple of questions upon setting up my account reached out to support via the chat feature. Angelo was super quick to respond and answered my questions in detail to get my account up and running right away! By far the best customer service I've received via chat!

Baremoonboutique
United States
8 months using the app
ShopSocial, Inc. replied May 8, 2023

Hi Baremoonboutique,

I'm glad to hear that Angelo provided you with excellent customer service! It's always great to have a positive experience when seeking support. If you have any further questions or concerns, don't hesitate to reach out to our support team again. We are always here to assist you with any issues you may encounter.

October 14, 2022

I just started using this app and I have to say that I am very pleased! The customer service is great! The products are very nice and very reasonable!

Renee' Nicole Boutique
United States
8 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Renee' Nicole Boutique

Thank you so much for your feedback! We are so excited to see you grow your business with us. We are with you every step of the way so please pop by our support team any time for help or questions.

December 18, 2022

I just talked to one of the people from Trendsi and she was so lovely to me I want to say thank you Allan you are the best

mygirlshops.com
United States
8 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, mygirlshops.com

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

Edited December 23, 2022

I received an excellent customer service and support from Gretle and Vince at Trendsi. They both have helped me a lot with some shipping and orders issues that I've had with the app. I'm very thankful for their help.

J & Y Designs Boutique
United States
8 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, J & Y Designs Boutique

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

November 18, 2023

So far so good. Anya is very polite and responsive

MegaSuperStar
United States
8 months using the app
ShopSocial, Inc. replied November 21, 2023

Hi MegaSuperStar,

Fantastic to hear! We're thrilled that Anya's politeness and responsiveness are making a positive impact. If you have any more questions or need assistance, feel free to reach out. We're here to help! 🌟

May 30, 2021

So far, so great! Have not had any issues using the site and app. Customer service is great too! I can't wait for further expansion as far as products!

UpdressMe
United States
8 months using the app
ShopSocial, Inc. replied June 1, 2021

Hi UpdressMe,

Thank you for your review. It's our great pleasure to serve online boutique sellers like you and we will continue to improve our service to help you grow your fashion businesses. Don't hesitate to reach out if you have any additional feedback or questions.

June 7, 2022

I needed some questions answered, Yet was with me within 2 minutes of my hitting the button! She answered all my questions and let me know about the FB group.

CurlCode247
United States
8 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, CurlCode247

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

May 17, 2022

Hazel agent with Trendsi was very helpful in the return process. I am amazed that I go my refund fast and they wanted me to keep the item instead of shipping back to them. I am a new store owner and trying to build my online boutique and I am so impressed with my experience with Trendsi.

JJJFASHION
United States
8 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, JJJFASHION

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.