Reviews (3,491)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

June 2, 2023

Maridom was very helpful and was able to answer all of my questions. I didn't have to wait long for a response from her.

Mulberry Skies
United States
7 months using the app
ShopSocial, Inc. replied June 2, 2023

Hi, Mulberry Skies

Exceptional customer service is very important to us and we are glad Maridom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

September 29, 2021

I had the pleasure of speaking with Angelo and Charmaine . The were very pleasant and answered my questions

The Boujee Boutique
United States
7 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi The Bouejee Boutique,

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

June 1, 2022

called in for some assistance about an item that a customer order. spoke with gretle she immediately assisted me and solved the problem. very helpful

La'vanter
United States
7 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, La'vanter

Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions or feedback.

September 5, 2023

i have Trendsi For a while just never really got orders for them now i have and is the support amazing so pleasant to work with! i work with "Chette" she answered all my question's from processing to shipping and even adding those items to my inventory to ship from location. What a great app to use you will Never be steered wrong with trendsi.

Kurrasch Gaming Merch Store
United States
7 months using the app
ShopSocial, Inc. replied September 6, 2023

Hello Kurrasch Gaming Merch Store,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and our support team, especially with Chette. We're here to make your experience as seamless as possible. If you ever need further assistance, feel free to reach out. Happy selling! 🥂

August 23, 2021

Prompt response and great customer service...Angelo was fantastic. He answered all my questions. Highly recommend this app!

OUDELLA
Canada
7 months using the app
ShopSocial, Inc. replied August 24, 2021

Hi OUDELLA,

Thank you so much for your review! We're glad we were able to help you, and feel free to reach out anytime with questions or feedback!

January 19, 2023

Thanks Gretle for your help :) Your chat was fruitful and helped me take steps in solving my issue. I highly recommend Trendsi, so pro and the chat service is amazing. Again, Gretle thanks loads :)

Legend of Beauty
United States
7 months using the app
January 30, 2023

Awesome customer support thanks soo much Chette.

trenzista
United States
7 months using the app
September 13, 2023

I would recommend this App for drop shipping, It has an excellent layout and is easy to navigate and connect to your Shopify store. Customer service is also very good. I had a question and received assistance almost immediately from Czar, one of the consultants. She was friendly and professional which is a good indicator of the type of business Trendsi is running. Very satisfied.

@Deftly Online
United States
7 months using the app
ShopSocial, Inc. replied September 15, 2023

Hello @Deftly Online,

Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you found our app user-friendly and had a great interaction with our consultant, Czar. We appreciate your recommendation and look forward to supporting your dropshipping journey. If you have any further questions or feedback, don't hesitate to reach out. Happy drop shipping! ❤️

February 7, 2022

The application is good, and easy to use. But the best part is their customer support, had a interaction with Jaylene, and she was amazing.

BaeLov
United States
7 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi BaeLov

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

March 20, 2023

I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.

3 FOLD
South Africa
7 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, 3 FOLD

Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕