Reviews (3,590)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

April 20, 2022

Gretle with Trendsi was awesome! I had a follow-up question about uploading additional documentation as a reseller. The response from Trendsi was fast and simple - no back and forth automated response.

Rotton Bottom Boutique
United States
8 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Rotton Bottom Boutique

Thank you for taking the time to leave us with such a terrific feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions again!

June 12, 2023

Trendsi has been seamlessly simple so far. Lee was so helpful in our chat! The chat is a great feature and very user friendly!

Made of Essex
United States
8 months using the app
ShopSocial, Inc. replied June 13, 2023

Hello Made of Essex,

Thank you for your positive feedback! I'm glad to hear that you found Trendsi to be seamlessly simple and that Lee was helpful during your chat. Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. If you have any more questions or need further assistance, feel free to ask! ❤️

July 20, 2023

Whenever I have any queries, Trendsi staff's always attended me quickly. Thanks to Mia, she is knowledgeable and given me a clear idea about the return policy.

RyaleStore
India
8 months using the app
ShopSocial, Inc. replied July 21, 2023

Hello RyaleStore,

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

March 29, 2023

Czar is a great helper! She was able to assist me in solving my problem and provided excellent support.

Brivella
United States
8 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Brivella

We are so happy to hear that a member of our CS team was able to provide great service. Please reach out to our 24/7 support team whenever you need help!

July 24, 2023

Love Trendsi! They've been great to work with, especially Czar who's helped to answer questions as I was getting started. The site is easy to use and has lots of great products.

Brio Collection
United States
8 months using the app
ShopSocial, Inc. replied July 26, 2023

Hello Brio Collection,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️

Edited October 8, 2022

I have been using the Trendsi app for several months now and I really like it. It is easy to use with my Shopify store and navigating the app is pretty straightforward. The customer service support is amazingly quick to follow-up with you. I had the pleasure to work with Gretel and she was able to research my issue and answer my question within minutes. This is how customer support is supposed to work! Thank you!

My Boutique Vibes
United States
8 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi My Boutique Vibes,

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

October 22, 2023

Anya was of great assistance. She was precise and quick with her replies.

Arrayl
United States
8 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello Arrayl,

That's fantastic to hear! We're thrilled Anya could provide you with such efficient and accurate assistance. Thank you for taking the time to share your positive experience! If you ever need help again, don't hesitate to reach out.

April 21, 2023

Mary was super helpful and answered my questions very quickly! She was very knowledgeable and extremely polite. Thank you, Mary!

WeRpeculiar
United States
8 months using the app
ShopSocial, Inc. replied April 22, 2023

Hi,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime. Cheers!

December 7, 2022

Great selection of clothes and accessories! Very easy to use and manage. Emailed customer support to find a missing package and Allan was very helpful and quick to respond! Will keep using Trendsi and recommending it!

Untold
United States
8 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Untold

We love your review and we are so glad that Allan was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

September 9, 2023

Gretle was very prompt and fast in responding! thank you very much for the help! hands down! best dropshipping platform, very solid and unique.

shopilogia
United States
8 months using the app
ShopSocial, Inc. replied September 11, 2023

Hello shopilogia

Thank you for your wonderful feedback! We're delighted to hear that Gretle provided prompt and fast assistance. Your praise means a lot to us!

We're thrilled to know that you consider Trendsi the best dropshipping platform, and we're committed to providing a solid and unique experience for our users. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!