Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 3, 2022

Easy to use and very helpful when you have questions or need assistance. Nice to add products and make your store available quickly.

Desert-Vibes-boutique
United States
8 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Desert-Vibes-boutique

You are amazing and we appreciate you for taking the time to leave us your wonderful review! We are on a mission to make business owners a winner and to provide the best user experience. We are here for you so please reach out any time! 💛

July 26, 2023

While I am still new to drop shipping with Trendsi it is going very well so far. The site is very easy to use and the product line is great and updated daily so there is always something new to offer my customers. The customer service chat support is excellent and always there to help.

Le'Nova Lane
United States
8 months using the app
ShopSocial, Inc. replied July 28, 2023

Hi Le'Nova Lane,

It's great to hear that you're having a positive experience with Trendsi! It sounds like you've found a platform that suits your needs well. The ease of use and regular product updates are essential aspects of a successful drop shipping business, as they allow you to keep your inventory fresh and appealing to customers.

Having reliable and efficient customer service chat support is also crucial for any online business, and this is one of our priorities. It ensures that you can promptly address any customer inquiries or issues, which leads to better customer satisfaction and potentially more repeat business.

Best of luck with your drop shipping journey and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! If you have any specific questions or need further assistance, feel free to ask. ❤️

April 20, 2022

Gretle with Trendsi was awesome! I had a follow-up question about uploading additional documentation as a reseller. The response from Trendsi was fast and simple - no back and forth automated response.

Rotton Bottom Boutique
United States
8 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Rotton Bottom Boutique

Thank you for taking the time to leave us with such a terrific feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions again!

March 18, 2022

Love the service that Lee provided me today when asked about drop-shipping methods and shipping times. She was very informative and patient with me. Her kindness and will to get the information I needed answered gave me more confidence to work with this company

BAILEY JAMES COLLECTION
United States
8 months using the app
ShopSocial, Inc. replied March 23, 2022

Hi, Bailey James Collection

Thank you for your review! We really appreciate you taking the time to give us feedback and we are happy that Lee was able to help resolve your issues. Please don't hesitate to contact our 24/7 support anytime you need it.

June 12, 2023

Trendsi has been seamlessly simple so far. Lee was so helpful in our chat! The chat is a great feature and very user friendly!

Made of Essex
United States
8 months using the app
ShopSocial, Inc. replied June 13, 2023

Hello Made of Essex,

Thank you for your positive feedback! I'm glad to hear that you found Trendsi to be seamlessly simple and that Lee was helpful during your chat. Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. If you have any more questions or need further assistance, feel free to ask! ❤️

March 29, 2023

Czar is a great helper! She was able to assist me in solving my problem and provided excellent support.

Brivella
United States
8 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Brivella

We are so happy to hear that a member of our CS team was able to provide great service. Please reach out to our 24/7 support team whenever you need help!

October 15, 2023

Anya was super Helpful. I had questions about, labels, packaging and the Live Sales studios and she gave me the deets. Thanks so much. I'm looking forward to growing a quality fashion company teamed up with Trendsi. <3

Prevelli
United States
8 months using the app
ShopSocial, Inc. replied October 17, 2023

Hello Prevelli,

That's fantastic to hear! We're thrilled that Anya provided you with all the information you needed. We're just as excited to have you on board and can't wait to see your fashion company flourish with Trendsi! If you have any more questions or need further assistance, feel free to reach out. Here's to a successful partnership! 💃🎉 #TeamTrendsi 👗💼💖

July 20, 2023

Whenever I have any queries, Trendsi staff's always attended me quickly. Thanks to Mia, she is knowledgeable and given me a clear idea about the return policy.

RyaleStore
India
8 months using the app
ShopSocial, Inc. replied July 21, 2023

Hello RyaleStore,

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

July 24, 2023

Love Trendsi! They've been great to work with, especially Czar who's helped to answer questions as I was getting started. The site is easy to use and has lots of great products.

Brio Collection
United States
8 months using the app
ShopSocial, Inc. replied July 26, 2023

Hello Brio Collection,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️

Edited October 8, 2022

I have been using the Trendsi app for several months now and I really like it. It is easy to use with my Shopify store and navigating the app is pretty straightforward. The customer service support is amazingly quick to follow-up with you. I had the pleasure to work with Gretel and she was able to research my issue and answer my question within minutes. This is how customer support is supposed to work! Thank you!

My Boutique Vibes
United States
8 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi My Boutique Vibes,

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!