Reviews (3,590)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

January 28, 2023

Allen was very, very helpful in answering all of my Trendsi questions (and I had a few) I had about completing my setup to get my shopify store finalized. I really appreciate all the help and time he gave me. Thanks Allan!!

Skeeliez
United States
8 months using the app
September 29, 2021

Excellent customer service from Gretle, to make sure my order arrives at my new address. Thank you!!

RIVINGTON BOUTIQUE
Canada
8 months using the app
ShopSocial, Inc. replied October 5, 2021

HI Rivington Boutique,

We are so glad the Gretle was able to help you! Feel free to contact us again when you need more help.

May 24, 2023

I love this app…. It is so precise direct and easy…, tensdi is sooo convenient and the staff is so helpful. Allan was superb with answering my questions effectively and i would recommend trendsi to all business owners 100000 times

Lady M Accessories
United States
8 months using the app
ShopSocial, Inc. replied May 24, 2023

Hi, Lady M Accessories

Allan really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

May 13, 2023

Great team, Great support, response less than a minutes, super kindly answers. one of the best shopify apps, Thanks to Allan and Chette that made for creating a wonderful user experience of this app for me.

Inks Clothing
United Kingdom
8 months using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Chette and Allan was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

Edited December 4, 2022

Great service and definitely the best customer service and quick responses. Appreciate all the help and the time. Chette was able to assist me with the question i had. Great experience. Thank you

Fusion Fashion USA
United States
8 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Fusion Fashion USA

We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!

Edited March 11, 2023

- See, you can't do this with any other app. I spoke with Anya from support, and I told her how happy we were that we just had launched, but we have been working behind closed doors putting this store together for months. Hands down, the most seamless experience with support in any category is trendsi.com. The support is so good that you don't have to send an email. There is always a little bubble waiting for your touch; boom, here they are. I also notice that they take care of the quality of the pics. Whoever picks the models my lord!! they do a 5-star, and in product choosing, categories, and pics, the only thing we had to do apart was our own video, but the rest looks five stars and above. Experience has been phenomenal, and thank you for the opportunity because the platform is sooooo helpful in the way is designed.

LuxsOne
United States
8 months using the app
October 28, 2022

I love Trendsi. They have amazing choices to choose from as a boutique owner❤️ customer service is always amazing ✨a special shout out to Chette. I had a question today about my Shopify shop. I sent an email to Trendsi and Chette responded immediately ❤️ Everything is so professional n I love that for you guys❤️

Madégale
United States
8 months using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Madégale

Thank you for your wonderful review! We take pride in providing affordable, trendy items and excellent customer service and we are so happy to know that we've hit that mark for you. Please reach out again if you need help, we are available 24/7! 💛

Edited March 25, 2023

i would definitely recommend trendsi mary was very helpful an resolved my concern. she was very polite and helpful.

blissfullybeautifulboutique
United States
8 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, blissfullybeautifulboutique

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, and we'll make sure to pass along the compliments to Mary!

October 20, 2023

Thank you ALLAN for your help today!! You answered my questions quickly and very easy to talk with!

The Plucky Bulldog
United States
8 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello The Plucky Bulldog,

Hey there! 🌟 Thank you so much for your kind words! We're thrilled to hear that ALLAN provided you with quick and easy answers. If you have any more questions, don't hesitate to reach out. We're here to help! 💪

February 27, 2022

I had no idea Trendsi provided support 24/7 until I spoke to someone at 10pm. Gretle was absolutely amazing. She was very good at explaining everything to me and answered all my questions efficiently. I am so happy with Trendi's service.

grand7collection
Canada
8 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, grand7collection

Thanks a lot for your review and this means a lot to us. We are very happy that we could help. We don't want our sellers to wait for someone to help them hence we decided our customer support should always be there any time of the day. We will make sure to pass along the compliments to Gretle!