Reviews (3,603)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.
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Trendsi is the most supportive dropping shipping company out! I've always felt skeptical about using drop shipping for my store because you just never know what the quality of the items truly are and how long shipping times are. Trendsi takes pride in making sure that store owners are confident in selling their products by making sure items are true to size and ship out between 5-10 business days or EARLIER! Name another company who does that?? I think my absolute favorite part is the 24/7 customer service. Gretel was patient and answered any questions I had with my orders. She made me feel confident that my order is fine and offered to answer any questions I had about Trendsi! Also, I absolutely love that Trendsi has a Facebook group so we’re able to connect with other business owners who are on the same path! Hannah is absolutely amazing and I love her sample live videos! Trendsi is amazing and I'm so thankful that I found this platform! 10/10 highly recommend!
Hi Divine Dolls Boutique,
Thank you so much for your support! Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.
Haven't physically sold anything from Trendsi yet, but the customer service is phenomenal!
Ms. Lee was very helpful in finding my issue dealing with shipping. She gave off a friendly vibe throughout the entire process and she responded very quickly with a few possible solutions to fix my problem.
Hi, Soft & Luscious
We agree with you, Lee is a gem! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help! 💛
I'm so impressed by the customer service and the great products. Gretle helped me so quickly and she her personality was so dope... I would whole heartedly recommend Trendsi..... Great company great products and great customer service....
Hi, EG3BEATS MERCH
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
Trendsi is amazing…I can always get the help I need immediately. I also love the product trainings! Trendsi working with Shopify has simplified my life!
Hi, Trunk Show Diva - The Collection
Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊
the one who really deserve a huge great feedback is raymart, im writing this review from the bottom of my heart, thank you raymart for being sooooo helpful and kind for me he even helped me in things are out of his business!! ,, thank you again raymart you are an intelligent person
Hello Orchid Unique
You're very welcome! We're thrilled to hear that Chette provided you with such nice and helpful assistance. If you ever need more help or have any questions, please feel free to reach out. We're here for you!
I am still new to this app and learning, but Lorie was so helpful and patient- she assured me that although I thought it was too good to be true, it is actually just an incredible app for us small businesses who want to offer our clients more options!
Hi, Saffron + Sage Boutique
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Easy and seamless to use and integrate with your Shopify store. Customer service is very helpful and communicative.
Hi My Ry,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Gretle was very quick to assist with my concerns, and to get my questions resolved. She is even going above and beyond to assist with finding a solution for my shipping question even after out chat ended. Very pleased with my first time using the help chat!
Hello The Ramblin’ Cactus,
Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.
Experience: I kept getting this message about my business needing to be verified and it was so frustrating because I couldn't order any samples. Within minutes of me writing in the chat bubble, someone named Mia was so nice and helped. She let me attach the documents I had to the chat and although I was upset she was nothing but kind and helpful! She was able to wait and confirmed my business based on the documents provided and I was able to order my samples. She even waited for me to confirm I was able to order the items. Mia was a rockstar. Trendsi is one of my best apps on shopify! All under 10 minutes.
Hi, Melek Shop
Mia is indeed a rockstar and we are so proud to have her on our team! We are glad that she was able to help you. Please continue reaching out if there's anything we can help you with.
2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!!
Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.
Hi, Fashion Forward
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!