Reviews (3,605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 3, 2021

Great customer service and fast replies from Jac and the team at Trendsi! I really appreciated all the help.

MiniSmalls Fashion
United States
8 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi MiniSmalls Fashion,

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

August 31, 2023

What is not to love about Trendsi. I had an amazing representative help me today....shout out to Chette for her prompt and courteous replies. She is a rockstar for Trendsi!!

Kings Crown Jewel Boutique
United States
8 months using the app
ShopSocial, Inc. replied September 1, 2023

HI Kings Crown Jewel Boutique,

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Chette. We're proud to have her on our team, and we're here to assist you whenever you need us. 😊🌟 #TeamTrendsi

November 12, 2021

Lee was absolutely wonderful!! Answered all my question right away!! I was very nervous about drop shipping but she put my mind at ease. If the quality of clothes is as good as their customer service I will be even more happy!!

Grace and Addytude Boutique
United States
8 months using the app
ShopSocial, Inc. replied November 13, 2021

Hi Grace and Addytude Boutique,

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

December 13, 2022

I love Trendsi! great selections, quality and customer service. Raymart was so much help when I asked for the details on one of my customers order.

Setareh Attire
United States
8 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Setareh Attire

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

August 3, 2023

Customer Service is great. Angelo did a fantastic job of communicating, including sending videos and screen captures through the chat feature

Harper Landing
United States
8 months using the app
ShopSocial, Inc. replied August 4, 2023

Hi Harper Landing,

We are glad to hear that you had a positive customer service experience with Angelo! Effective communication, including the use of videos and screen captures, can make a significant difference in resolving issues and providing a better overall support experience. It seems like Angelo went above and beyond to assist you, which is always our goal. If you have any more questions or need further assistance, feel free to ask! ❤️

March 19, 2022

I really like working with Trendsi
Fast service, helpers in everything possible.
Fast Shipping. I like it most.
A client wrote the address incorrectly and Harold helped me deal with it immediately. Thank you, really fun to work with you.

MILLISAL
Israel
8 months using the app
ShopSocial, Inc. replied March 24, 2022

Hi, Millisal

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

April 17, 2023

I'm excited about this App with great items ,customer service with Lee and great deals . I'm looking forward to getting my first order and I will update when I have more information . Really loving it so far!

SHE PRETTY CHIC
United States
8 months using the app
ShopSocial, Inc. replied April 18, 2023

Hi, SHE PRETTY CHIC

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

August 21, 2022

I spoke with rep Charmaine about using this App and she answered all my questions to my satisfaction. My only regret is that they do not ship internationally. Other than that, I received excellent customer service from Charmaine.

elanda footwear
United States
8 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, elanda footwear

We are so happy that Charmaine was able to provide you with the support needed. Please continue to reach out when you need help.

May 4, 2023

They customer service is very fast and responsive , Chette gave me accurate information on my shipment as well!!

Prosperite La Jaiiye ReSell ConsigNment
United States
8 months using the app
ShopSocial, Inc. replied May 4, 2023

Hi, Prosperite La Jaiiye ReSell ConsigNment

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

January 2, 2023

Trendsi has a large selection and is inclusive! They also have a lot of faux and vegan clothing options for animal lovers!!! I had a problem recently with my Shopify store, and Allen quickly and easily helped solve my integration problems! I will be using Trendsi for my boutique from now on.
Thanks Trendsi! :)

La Valentina Boutique
United States
7 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, La Valentina Boutique

We are so thankful for your feedback! Our goal is not only to be a supplier but to provide great software and service. We'll make sure to pass along the compliments to Allan! Please reach out to us whenever you need more help!