Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 26, 2022

I've been using the Trendsi app for several months now and not only is it wonderful that you don't have to pay a monthly fee to use their dropship service, but the quality of the items they offer, regardless of where they're manufactured, is absolutely top notch! I've ordered several things for myself, so I can vouch for their quality first hand. Lastly, their customer support is EXCELLENT. They are available 24/7 and if the person you initially chat with can't help you, then they will find someone who can. VERY polite, professional, friendly and extremely helpful, particularly Mia, Gretle, and honestly so many others! Trendsi has my highest recommendation!

lolliposhboutique
United States
7 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, lolliposhboutique

We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

July 19, 2022

I don't know the shipping review because I haven't ordered it yet, but when I was having trouble adding an item, customer support Gretle solved the problem in no time!

Plaisir
Japan
7 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Plaisir

We are so happy that Gretle was able to provide you with the support needed. Please continue to reach out when you need help. We are available 24/7!

October 14, 2023

I recently had the pleasure of interacting with Trendsi's customer service representative, Anya, and I must say she did an excellent job. Anya was not only professional and courteous but also highly knowledgeable and efficient in addressing my inquiries. Her willingness to go the extra mile to assist me left a positive and lasting impression. I highly commend her for her outstanding service.

Legacy Marketplace
United States
7 months using the app
ShopSocial, Inc. replied October 16, 2023

Dear Legacy Marketplace

Thank you for your glowing review of your interaction with Anya! We're thrilled to hear that she provided you with excellent and professional service.

Anya's knowledge and efficiency in addressing your inquiries are qualities we greatly value in our team, and her willingness to go the extra mile is truly commendable. We appreciate your commendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

November 18, 2023

I've been using Trendsi for a couple of months. As a new seller, Trendsi has been exceedingly helpful to me. Their FAQ and guidelines are easy to follow. The tech support is phenomenal. Most recently Gretle helped me with a TikTok Integration question, and she was great to work with. She was patient with my questions and provided the guidance I needed in understandable terms. She was also friendly and efficient. Trendsi has been the best app I've used with Shopify.

Beautiful Bluegrass Boutique
United States
7 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello Beautiful Bluegrass Boutique,

Hey there! 🌟 Thanks a million for your awesome review! We're thrilled to hear that Trendsi has been a game-changer for you as a new seller. 🚀 Big shoutout to Gretle for her fantastic support— we're lucky to have her on the team! 🙌 We're always here for you, ready to make your Shopify experience the absolute best.

April 5, 2022

Gretle was awesome! Top notch CS, so glad I found trendsi!!! I pay hundreds of dollars a month to paid drop shipping programs, and none of those vendors have ever responded so quickly or been as helpful as gretle was.

Luxe Boutique & Spray Tanning
United States
7 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Luxe Boutique & Spray Tanning

Thanks so much for your review! We strive to always offer the best services, and we are glad that Gretle was able to help, she really is a gem, isn't she?
Please don't hesitate to contact us with any questions or feedback you might have.

November 29, 2022

I was struggling with connecting my store to Trendsi. Hazel was amazing and got everything up and running. This company is amazing!

ForPennyCreations
United States
7 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, ForPennyCreations

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

March 1, 2023

had a question about my orders and website and Gretle on the support team was amazing and help explain everything perfect

CarolinaSide Street Market
United States
7 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi CarolinaSide Street Market

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

July 27, 2023

I am new to drop shipping, and Trendsi has been very helpful with all of my questions! Gretle was wonderful answering my chat. I love the products and the ease of adding collections to my online boutique.

Bella Sands Boutique
United States
7 months using the app
ShopSocial, Inc. replied July 29, 2023

Hi Bella Sands Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

January 24, 2023

Trendsi has great clothing options and fantastic customer service. Mia was super helpful when getting my store started and answering any questions I had quickly. The best!

Golden Rose Boutique
United States
7 months using the app
July 13, 2023

Chette was super friendly, informative, and efficient. I'm super new to Shopify, and the dropshipping processes. She was super helpful!!

Becky's Favorite Things
United States
7 months using the app
ShopSocial, Inc. replied July 14, 2023

Hello Becky's Favorite Things,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.