Reviews (3,605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

February 1, 2023

"I recently had the pleasure of working with Gretle from Trindsi and I must say, her service was nothing short of exceptional. From start to finish, Gretle was professional, knowledgeable, and above all, incredibly friendly. She went above and beyond to ensure that my needs were met and exceeded my expectations in every way. I was thoroughly impressed by her quick response, attention to detail and her ability to provide customized solutions that suited my unique needs. If you're looking for someone who truly cares about delivering great service, look no further than Gretle from Trindsi. She is a true gem in an industry that is often lacking in customer service. I highly recommend her and the company she works for."

Diamond Lanes Clothing
United States
7 months using the app
September 8, 2022

Best addition I made to my store! Angelo l helped me with my queries within minutes. Don't hesitate to download this drop shipping app!

Nigara Mall
Pakistan
7 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Nigara Mall

Thank you so much for your amazing review! We are so glad that our team was able to help you. Please continue to reach out to our 24/7 CS team for any questions!

April 4, 2023

Czar was a great help. She answered all my questions. Thank you Czar. I am hoping to work with Trendsi for long run.

A Texas Store
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, A Texas Store

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Czar! Please reach out to us anytime. We are available 24/7!

September 19, 2023

Anya was a lot of help! I was afraid that I could not fulfill an order for one of my 1st customers. She was friendly, thoughtful, and thorough. Thanks to her patience, she helped calm me down before I let my frustration get to me. I look forward to continuing doing great business with Trendsi

CrissiJ
United States
7 months using the app
ShopSocial, Inc. replied September 21, 2023

Hello CrissiJ

Thank you for sharing your experience with us! We're delighted to hear that Anya provided you with friendly, thoughtful, and thorough assistance when you needed it most.

We understand that fulfilling orders can be challenging at times, and we're glad that Anya's patience helped you navigate the situation. We're here to support you in your business journey, and we look forward to continuing to do great business with you as well.

If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

February 23, 2022

Gretle helped me with shipping issues! She was so professional and patient with me when I was about to lose my mind! She's by far the best customer service person I've ever talked to! I wish everyone in customer service would be as sweet as Gretle!

Brittany's Custom Threads
United States
7 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Brittany's Custom Threads

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us 💕

July 5, 2023

I had a great experience using this chat application thanks to Anya's efficient and knowledgeable assistance. She helped me understand the application processes better. Overall, I rate my experience 10/10.

Lunar Vibrance LLC
United States
7 months using the app
ShopSocial, Inc. replied July 5, 2023

Hi Lunar Vibrance LLC,

Thank you so much for your kind words! I'm glad to hear that you had a great experience using our chat application and that Anya was able to assist you effectively. Your feedback is greatly appreciated, and we're always here to help you with any questions or concerns you may have. If you need assistance in the future, feel free to reach out. Have a wonderful day! ❤️

May 4, 2022

I would like to thank the team at Trendsi. There were some issues here & there... but they could resolve them, and I am thankful. Thanks to: Gretle, Audrey, & Angelo.

BLEMER VXW
United States
7 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, BLEMER VXW

We at Trendsi believe that customer support is very important, one of our goals is to make sure that we are always here to support our sellers the best way we can. We will make sure to pass along the compliments to the team, thank you so much for your feedback!

March 6, 2023

Allan provided excellent customer service and provided me with the information i needed quickly and professionally. Great job!

Totally Amazing Gifts
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Totally Amazing Gifts

We appreciate your review. We always want to offer our users the best service, so we are glad Allan was able to help. Please don't hesitate to reach out again.

September 16, 2022

I can not say anything bad about this company, it works exactly like it should. Allan was amazing for customer service super fast and knowledgeable

Delta Blue Belle
United States
7 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Delta Blue Belle

We are so happy that Allan was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

October 5, 2021

Everything is great!!! especially the customer support is very good, thanks to Faustina for help. I like this app.

QULHAN
United Kingdom
7 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi QULHAN,

Thank you so much for your review! We're glad we were able to help you, and feel free to reach out anytime with questions or feedback!