Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 19, 2023

Very satisfied with the online chat and specially with Czar who had the patience to help me with the problem i've had. 5 stars from me!

Nociana
Greece
7 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Nociana

On behalf of the entire support team, thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. Reach out to us anytime you need more help.

April 13, 2022

I love how this app functions! The selection is top notched. I was assisted by HAZEL. She's Awesome!

Las Vegas Garment District
United States
7 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Las Vegas Garment District

We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

Edited January 25, 2023

I'm brand new to this dropshipping thing and I'm so happy that I chose Trendsi as one of my wholesalers for my Shopify store! I had a question about shipping and Angelo helped me in under 5 minutes! Thank you so much for your customer service, Angelo!

Update: I had another great experience with Gretle! She was super fast to respond to my question, very friendly and I got the help I needed right away! Thank you, Gretle!

Rural Lane Collective
United States
7 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Rural Lane Collective

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

August 3, 2023

Czar was very helpful and very responsive. thank you for your help. truly appreciate it and so excited to start my venture

Deanna Dreams Body Sculpting & Aesthetics
United States
7 months using the app
ShopSocial, Inc. replied August 5, 2023

Hi, Deanna Dreams Body Sculpting & Aesthetics

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

November 19, 2022

Chette was really great at answering my many questions since I am new to this site!! Trendsi is good so far but I am just learning how to use it!

Blue Raven Store LLC
United States
7 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Blue Raven Store LLC

Thank you so much for your kind review. We will make sure to pass along the compliments to Chette and I'm sure this will make her happy. Please don't hesitate to reach out anytime, we're here for you 24/7 ❤️

February 6, 2022

I really like Trendsi app and its features. Above all the customer support which I get from "Lee" is awesome. She just provided all the answers without wasting my time in a professional manner. Thanks Lee, for your great support. Much Appreciated.

Sanchari Fashion Store
India
7 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Sanchari Fashion Store,

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Lee and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

February 1, 2023

"I recently had the pleasure of working with Gretle from Trindsi and I must say, her service was nothing short of exceptional. From start to finish, Gretle was professional, knowledgeable, and above all, incredibly friendly. She went above and beyond to ensure that my needs were met and exceeded my expectations in every way. I was thoroughly impressed by her quick response, attention to detail and her ability to provide customized solutions that suited my unique needs. If you're looking for someone who truly cares about delivering great service, look no further than Gretle from Trindsi. She is a true gem in an industry that is often lacking in customer service. I highly recommend her and the company she works for."

Diamond Lanes Clothing
United States
7 months using the app
September 8, 2022

Best addition I made to my store! Angelo l helped me with my queries within minutes. Don't hesitate to download this drop shipping app!

Nigara Mall
Pakistan
7 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Nigara Mall

Thank you so much for your amazing review! We are so glad that our team was able to help you. Please continue to reach out to our 24/7 CS team for any questions!

April 4, 2023

Czar was a great help. She answered all my questions. Thank you Czar. I am hoping to work with Trendsi for long run.

A Texas Store
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, A Texas Store

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Czar! Please reach out to us anytime. We are available 24/7!

February 23, 2022

Gretle helped me with shipping issues! She was so professional and patient with me when I was about to lose my mind! She's by far the best customer service person I've ever talked to! I wish everyone in customer service would be as sweet as Gretle!

Brittany's Custom Threads
United States
7 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Brittany's Custom Threads

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us 💕