Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 27, 2022

Great customer service per my chat experience with Lorie. She answered all my questions. I am so excited to start connecting with this company.

Sassy Galore Collection
United States
7 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Sassy Galore Collection

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

September 9, 2023

Customer service is always great! The agents Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee and everyone else always does their best to help you out! The quality of the clothing and the wide variety of fashionable choices is also amazing! Thank you!

KissandLull
United States
7 months using the app
ShopSocial, Inc. replied September 11, 2023

Hello KissandLull

Thank you so much for your kind words and for recognizing our dedicated team members – Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee, and everyone else. We're thrilled to know that our customer service has been consistently great, and we appreciate your praise for the wide variety of fashionable choices and the quality of our clothing.

Your support means the world to us, and we're here to assist you with all your fashion needs. If you ever have more questions or need assistance, please don't hesitate to reach out.

October 16, 2023

Anya helped me with every question I had and was very professional. She is knowledgable and quick! Ask for Anya!

Elegant Vibe
United States
7 months using the app
ShopSocial, Inc. replied October 18, 2023

Hello Elegant Vibe,

Thank you so much for your kind words! I'm thrilled to hear that Anya provided you with such excellent service. We're lucky to have her on our team. If you ever need assistance in the future, don't hesitate to ask for her again!

October 11, 2023

Anya was super helpful! Thanks again!

Moda Paris
Australia
7 months using the app
ShopSocial, Inc. replied October 13, 2023

Hello Moda Paris,

You're welcome! I'm glad to hear that Anya was able to assist you. If you have any more questions or need further help, feel free to reach out. Have a great day! ❤️

October 2, 2022

I have just recently started with Trendsi and needed some assistance on an order and was blessed with Chette who was wonderful! Quick response and wonderful customer service!!! Excited to continue this journey with you guys!!

k3sboutique
United States
7 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, k3sboutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

January 19, 2023

Customer service was great! I needed help with an address change and Angelo got it done super quick and easy! Thank you

Caravan Comfort
United States
7 months using the app
April 18, 2022

Very nice app and the customer service is great! Easy to use and integrate with shopify. Would recommend.

Janine's Closet Boutique
United States
7 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Janine's Closet Boutique

Thank you so much for your feedback! Please don't hesitate to reach out for any questions or feedback, it is always a pleasure for us to help!

February 2, 2023

Allan with Trendsi was forbearing, understanding, and helpful to my needs! He was able to resolve my question in expeditious fashion and presented a professional closing! Bravo!!

sulutions
United States
7 months using the app
May 13, 2023

Trendsi they always help what I need and reply fast. the best customer service. Thank you for help, Anya!

iSpocket™
United States
7 months using the app
ShopSocial, Inc. replied May 15, 2023

Hi, iSpocket™

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

June 17, 2023

I have a new store and one of my first orders needed to have a size changed. I contacted Trendsi on a Saturday morning and Lori was able to change the order within minutes. Hassle-free. Hope things continue to go smoothly!

Gusty Blue
United States
7 months using the app
ShopSocial, Inc. replied June 19, 2023

Hi, Gusty Blue

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.