Reviews (3,605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

February 2, 2023

Allan with Trendsi was forbearing, understanding, and helpful to my needs! He was able to resolve my question in expeditious fashion and presented a professional closing! Bravo!!

sulutions
United States
7 months using the app
May 13, 2023

Trendsi they always help what I need and reply fast. the best customer service. Thank you for help, Anya!

iSpocket™
United States
7 months using the app
ShopSocial, Inc. replied May 15, 2023

Hi, iSpocket™

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

June 17, 2023

I have a new store and one of my first orders needed to have a size changed. I contacted Trendsi on a Saturday morning and Lori was able to change the order within minutes. Hassle-free. Hope things continue to go smoothly!

Gusty Blue
United States
7 months using the app
ShopSocial, Inc. replied June 19, 2023

Hi, Gusty Blue

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

September 1, 2021

I would give ten stars. Angelo is always responsive and quick and efficient. Best drop ship relationship for clothing. I tried others but their customer service and communication was incredibly aweful. But with Trendsi and especially Angelo - customer service, communication is first class.

BodybyNaledi
United States
7 months using the app
ShopSocial, Inc. replied September 5, 2021

Dear BodybyNaledi,

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

January 21, 2023

Angelo in customer service was super helpful in helping me help a customer. Thank you for your great customer service.

BeHaven Boutique
United States
7 months using the app
November 2, 2023

Customer service is always very helpful when I have any questions about orders or anything I need help with. Gretle helped me just this morning and did a great job!

Curly Mango Clothing
United States
7 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello Curly Mango Clothing,

That's awesome to hear! We're thrilled to know that Gretle was able to assist you promptly and effectively. We're always here to help with any questions or concerns you may have. Thank you for taking the time to share your positive experience! 😊👍

January 19, 2022

I am new to the Trendsi app, and Gretle has been so helpful! They are quick to answer any questions and seem to care about the customer and helping you with all the things!

LUCYVII7
United States
7 months using the app
ShopSocial, Inc. replied January 27, 2022

Hi LUCYVII7,

Welcome to Trendsi and thank you for the review! We always want to offer our users the best service and user experience and help you every step of the way. If you need help, please reach out again!

July 22, 2022

I feel Wrong Recommending Trendsi because I don't want to alert my competition to this great company,
but I guess I have to because they Have earned It. I've been Looking for a long time for a US based dropship app/company that provides GOOD Product with prices that allows for enough mark up to cover expenses and make reasonable profit while also gives me the chance to have prices that compete well with Chinese drop shippers.
I Know this sounds TOO GOOD TO BE TRUE, But Trendsi DID IT. Now I have Products that SELLS and Extremely FAST SHIPPING, My products sell on the most competitive market places, My customers are happy and the profit Potential also is GREAT. But How about the Customer Service? Well the only one time I had an Issue I contacted customer service By email at 9:36 PM EST and The Respond Came Back at 9:43 PM BIG THANKS TO "Charmaine" The Trendsi Support for her Prompt response and professionalism my Issue was resolved In less than 20 mnts and that was outstanding. So for my Competitors I want you to know, Trendsi Is a great company to work with but if you decided to use them PLEASE DON"T UNDER SELL THE PRODUCTS, I USE THE RECOMMENDED RETAIL AND CUSTOMERS ARE HAPPY, Lets all make money and Enjoy the TRENDSI And For Trednsi's MANAGERS, Keep Up the good work.

Head & Toe
United States
7 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Head & Toe

Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!

October 8, 2023

Highly recommend Trendsi! Not only is their service top-notch, but I also want to give a special shoutout to Raymart. He was incredibly kind and addressed all of my concerns with patience and professionalism. If you're looking for quality and exceptional customer care, Trendsi is the way to go!

HUE
United States
7 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello HUE,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and especially with Raymart. We truly value your recommendation and look forward to serving you again in the future! ❤️

May 9, 2023

hi Anya
Thank you so much you made it very easy
amazing app and great collection
it was nice to talk to you

Fly Buy Mart
United States
7 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, Fly Buy Mart

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.