Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

January 21, 2023

Angelo in customer service was super helpful in helping me help a customer. Thank you for your great customer service.

BeHaven Boutique
United States
7 months using the app
January 19, 2022

I am new to the Trendsi app, and Gretle has been so helpful! They are quick to answer any questions and seem to care about the customer and helping you with all the things!

LUCYVII7
United States
7 months using the app
ShopSocial, Inc. replied January 27, 2022

Hi LUCYVII7,

Welcome to Trendsi and thank you for the review! We always want to offer our users the best service and user experience and help you every step of the way. If you need help, please reach out again!

July 22, 2022

I feel Wrong Recommending Trendsi because I don't want to alert my competition to this great company,
but I guess I have to because they Have earned It. I've been Looking for a long time for a US based dropship app/company that provides GOOD Product with prices that allows for enough mark up to cover expenses and make reasonable profit while also gives me the chance to have prices that compete well with Chinese drop shippers.
I Know this sounds TOO GOOD TO BE TRUE, But Trendsi DID IT. Now I have Products that SELLS and Extremely FAST SHIPPING, My products sell on the most competitive market places, My customers are happy and the profit Potential also is GREAT. But How about the Customer Service? Well the only one time I had an Issue I contacted customer service By email at 9:36 PM EST and The Respond Came Back at 9:43 PM BIG THANKS TO "Charmaine" The Trendsi Support for her Prompt response and professionalism my Issue was resolved In less than 20 mnts and that was outstanding. So for my Competitors I want you to know, Trendsi Is a great company to work with but if you decided to use them PLEASE DON"T UNDER SELL THE PRODUCTS, I USE THE RECOMMENDED RETAIL AND CUSTOMERS ARE HAPPY, Lets all make money and Enjoy the TRENDSI And For Trednsi's MANAGERS, Keep Up the good work.

Head & Toe
United States
7 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Head & Toe

Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!

May 9, 2023

hi Anya
Thank you so much you made it very easy
amazing app and great collection
it was nice to talk to you

Fly Buy Mart
United States
7 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, Fly Buy Mart

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

November 2, 2023

Customer service is always very helpful when I have any questions about orders or anything I need help with. Gretle helped me just this morning and did a great job!

Curly Mango Clothing
United States
7 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello Curly Mango Clothing,

That's awesome to hear! We're thrilled to know that Gretle was able to assist you promptly and effectively. We're always here to help with any questions or concerns you may have. Thank you for taking the time to share your positive experience! 😊👍

October 8, 2023

Highly recommend Trendsi! Not only is their service top-notch, but I also want to give a special shoutout to Raymart. He was incredibly kind and addressed all of my concerns with patience and professionalism. If you're looking for quality and exceptional customer care, Trendsi is the way to go!

HUE
United States
7 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello HUE,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and especially with Raymart. We truly value your recommendation and look forward to serving you again in the future! ❤️

June 5, 2023

I needed help with a return for a client and Mia and Raymart were great. They resolved the problem I was having, were friendly, and made it all very easy. This is one of the reasons I always go to Trendsi first as my dropshipping suppliers

Gyms & Dreams
United States
7 months using the app
ShopSocial, Inc. replied June 5, 2023

Hi, Gyms & Dreams

Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

December 7, 2022

I am new to Shopify and drop shipping, so I've definitely had some questions. I chatted with Mia yesterday, she was very helpful and made me feel if there's any questions I have they'll be there to assist. Looking forward to a smooth process. I really hope that this is going to be a game changer because if so, I have more plans that in store.

Bella Posh Apparel Boutique
United States
7 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Bella Posh Apparel Boutique

Thanks for your valuable feedback and thanks for using Trendsi to discover your potential as it is our mission to empower you towards success! We will make sure to pass along the compliment to Mia to put a smile on her face! Reach out again anytime for any help needed 💛

August 4, 2023

I had a question and Anya answered it promptly and was super helpful! I haven't placed an order yet, but so far customer service has been great!

Madi Gray Boutique
United States
7 months using the app
ShopSocial, Inc. replied August 5, 2023

Hi, Madi Gray Boutique

Thank you so much! We will be sure to relay your kind words to Anya and please don't hesitate to reach out again when you need help. Your review made our day 💛

May 26, 2022

Excellent CS. I'm in the process of setting up my shop and had to contact them through chat to help me set up my shipping settings. Karen was very patient and thorough and got me right back on track all set up!!

Lucky Chicka D
United States
7 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Lucky Chicka D

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.