Reviews (3,608)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

June 5, 2023

I needed help with a return for a client and Mia and Raymart were great. They resolved the problem I was having, were friendly, and made it all very easy. This is one of the reasons I always go to Trendsi first as my dropshipping suppliers

Gyms & Dreams
United States
7 months using the app
ShopSocial, Inc. replied June 5, 2023

Hi, Gyms & Dreams

Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

August 4, 2023

I had a question and Anya answered it promptly and was super helpful! I haven't placed an order yet, but so far customer service has been great!

Madi Gray Boutique
United States
7 months using the app
ShopSocial, Inc. replied August 5, 2023

Hi, Madi Gray Boutique

Thank you so much! We will be sure to relay your kind words to Anya and please don't hesitate to reach out again when you need help. Your review made our day 💛

December 7, 2022

I am new to Shopify and drop shipping, so I've definitely had some questions. I chatted with Mia yesterday, she was very helpful and made me feel if there's any questions I have they'll be there to assist. Looking forward to a smooth process. I really hope that this is going to be a game changer because if so, I have more plans that in store.

Bella Posh Apparel Boutique
United States
7 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Bella Posh Apparel Boutique

Thanks for your valuable feedback and thanks for using Trendsi to discover your potential as it is our mission to empower you towards success! We will make sure to pass along the compliment to Mia to put a smile on her face! Reach out again anytime for any help needed 💛

Edited April 6, 2023

Hazel, Angelo, and Allan were awesome! Very responsive and helpful, as I am new to Trendsi. I would recommend to anyone in fashion!

isntshelovelycache
United States
7 months using the app
ShopSocial, Inc. replied November 20, 2022

Hi, isntshelovelycache

Thank you so much for leaving us your review and we are so glad that Hazel was able to help you! We'll make sure to pass along the compliments to Hazel to put a smile on her face 😊 If you need help, we are here for you 24/7!

May 26, 2022

Excellent CS. I'm in the process of setting up my shop and had to contact them through chat to help me set up my shipping settings. Karen was very patient and thorough and got me right back on track all set up!!

Lucky Chicka D
United States
7 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Lucky Chicka D

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

Edited December 7, 2021

Excellent platform and excellent support. Much better experience than any other similar platform out there. Thanks Whitney!

Wrinkled Fabric
Cyprus
7 months using the app
ShopSocial, Inc. replied December 13, 2021

Hi Wrinkled Fabric,

We are so grateful for your review, it is music to our ears! Please connect with us again for any help needed, we are here for you 24/7!

September 3, 2022

I had a problem with my Shopify channel not showing up on Trendsi and used Trendsi's customer support chat to ask for help. Chette responded within minutes and solved my problem with ease. Great customer support!

shopevnia
United States
7 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, shopevnia

Thank you so much for your review and please don't hesitate to reach out any time you need help!

June 19, 2022

Trendsi helps fill the gap between carrying stock and the customer service is outstanding. Gretel is always a huge help when i need a question answered

Melanie Grace Boutique
United States
7 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Melanie Grace Boutique

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

Edited May 21, 2023

A noteworthy case to mention: a few hours ago, I expressed my satisfaction with Trendsi's support, specifically with the exceptional assistance provided by Allen. However, due to the limitation of only being able to comment once a day, I had to modify my original comment to include my praise for Chette's outstanding support.
I want to highlight the significant help I received from Allen and Chette.
It is evident that Trendsi boasts a remarkable support team.

anconmall
United States
7 months using the app
ShopSocial, Inc. replied May 21, 2023

Hi, anconmall

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 27, 2021

I love this app and most of my sales from my store come from Trendsi. I can count on giving my customers good shipping times. The customer support is top notch. I reached out on messenger on their facebook group and within a minute I had a response from Maria who helped me with questions from tech to sizing questions. Thank you!

Adventurer Within
United States
7 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Adventurer Within,

We are so glad that you find value in our Facebook Community and customer service. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any help and thank you so much for your review!