Reviews (3,608)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 10, 2021

I reached out to Trendsi support in hopes to get some questions answered as I was looking forward to using them for my Shopify store. Charmaine, a super knowledgeable agent answered all of my questions in a matter of minutes! The support I received today from Charmaine was definitely a five star. Super quick and straight to the point answers. This gives me more confidence in using their services for my store.

MISSDUO
United States
7 months using the app
ShopSocial, Inc. replied September 10, 2021

Hello MISSDUO,

We are so happy that Charmaine was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

January 27, 2023

I was having trouble connecting my store but Allan helped me out in less than 5 minutes with very clear instructions. Awesome!!

My Store
United States
7 months using the app
January 4, 2023

Customer service is amazing! I had so many questions and Lorie was able to help me so quickly! She walked me through some of the setup steps, which made it easy for me! The products are so beautiful and they have a variety of styles! I love this store!!

Angel Crossing Boutique
United States
7 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Angel Crossing Boutique

Thanks a lot for your review! We always try to offer the best service, and we are glad you enjoy your experience with Trendsi. Let us know anytime if you have any questions or feedback, we are always here to help.

Edited July 11, 2022

I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!

Essence of Honey
United States
7 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Essence of Honey

Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.

February 23, 2023

Trendsi is the absolute Best!!!! They are on point with all of your needs!!! I am grateful to be working with such a Great company!!!

Sassy's Keep It Cute Boutique
United States
7 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Sassy's Keep It Cute Boutique

Exceptional customer service is very important to us and we are glad we were able to provide that to you. We will make sure to pass along the compliments to the team. Thank you for the kind review!

May 9, 2023

angelo answered promptly and answered all my questions. i only wished the shipping was faster. customers are impatient. overall great customer experience. thanks

Gifts To Grab LLC
United States
7 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi,Gifts To Grab LLC

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Angelo! Please reach out to us anytime, we are available 24/7!

October 23, 2022

I had some synching issues today and Hazel provided exceptional customer service. Love all of the options that Trendsi offers.

Sophie Amour
United States
7 months using the app
ShopSocial, Inc. replied November 10, 2022

Hi, Sophie Amour

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!

November 7, 2022

Angelo is an amazing customer service representative. They go above and beyond to ensure your every need is met. Highly recommend!

Emerald Lace Boutique
United States
7 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Emerald Lace Boutique

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

October 20, 2023

Alan was very responsive and helpful!

Lorin Taylor Boutique
United States
7 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello Lorin Taylor Boutique,

That's fantastic to hear! Alan's responsiveness and helpfulness truly make a difference. We're glad you had such a positive experience! 😊🌟

March 31, 2023

Mary is a rockstar! She understood my issue and was quick to help me resolve it. No long waits and no confusions. Thanks Mary!

Classy Avenue store
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Classy Avenue store

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛