Reviews (3,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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Excellent CS. I'm in the process of setting up my shop and had to contact them through chat to help me set up my shipping settings. Karen was very patient and thorough and got me right back on track all set up!!
Hi, Lucky Chicka D
Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.
Hazel, Angelo, and Allan were awesome! Very responsive and helpful, as I am new to Trendsi. I would recommend to anyone in fashion!
Hi, isntshelovelycache
Thank you so much for leaving us your review and we are so glad that Hazel was able to help you! We'll make sure to pass along the compliments to Hazel to put a smile on her face 😊 If you need help, we are here for you 24/7!
Excellent platform and excellent support. Much better experience than any other similar platform out there. Thanks Whitney!
Hi Wrinkled Fabric,
We are so grateful for your review, it is music to our ears! Please connect with us again for any help needed, we are here for you 24/7!
I had a problem with my Shopify channel not showing up on Trendsi and used Trendsi's customer support chat to ask for help. Chette responded within minutes and solved my problem with ease. Great customer support!
Hi, shopevnia
Thank you so much for your review and please don't hesitate to reach out any time you need help!
Trendsi helps fill the gap between carrying stock and the customer service is outstanding. Gretel is always a huge help when i need a question answered
Hi, Melanie Grace Boutique
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
A noteworthy case to mention: a few hours ago, I expressed my satisfaction with Trendsi's support, specifically with the exceptional assistance provided by Allen. However, due to the limitation of only being able to comment once a day, I had to modify my original comment to include my praise for Chette's outstanding support.
I want to highlight the significant help I received from Allen and Chette.
It is evident that Trendsi boasts a remarkable support team.
Hi, anconmall
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I love this app and most of my sales from my store come from Trendsi. I can count on giving my customers good shipping times. The customer support is top notch. I reached out on messenger on their facebook group and within a minute I had a response from Maria who helped me with questions from tech to sizing questions. Thank you!
Hi Adventurer Within,
We are so glad that you find value in our Facebook Community and customer service. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any help and thank you so much for your review!
I reached out to Trendsi support in hopes to get some questions answered as I was looking forward to using them for my Shopify store. Charmaine, a super knowledgeable agent answered all of my questions in a matter of minutes! The support I received today from Charmaine was definitely a five star. Super quick and straight to the point answers. This gives me more confidence in using their services for my store.
Hello MISSDUO,
We are so happy that Charmaine was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.
I was having trouble connecting my store but Allan helped me out in less than 5 minutes with very clear instructions. Awesome!!
I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!
Hi, Essence of Honey
Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.