Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 20, 2022

I had the pleasure of speaking with Charmaine. She was helpful in all ways! I'm a first time boutique owner and she took the time to explain things to me from start to finish! I highly recommend using Trendsi!

In the P^nes - Boutique
United States
7 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, In the P^nes - Boutique

We are so glad that Charmaine was able to provide you the support that you deserved and thank you so much for your glowing review. Please don't hesitate to reach out to us if you ever need any guidance along the way, we're happy to help!

October 20, 2023

Alan was very responsive and helpful!

Lorin Taylor Boutique
United States
7 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello Lorin Taylor Boutique,

That's fantastic to hear! Alan's responsiveness and helpfulness truly make a difference. We're glad you had such a positive experience! 😊🌟

March 22, 2023

Czar was awesome in explaining the international shipping process! Thank you so much for your help!!!

Kozmic Konnection
United States
7 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Kozmic Konnection

Thank you for your review! Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. We'll make sure to pass along the compliments to Czar. Please reach out again anytime you need help!

May 14, 2022

Mia has helped me the last couple of chats with questions and was able to resolve them both. She has been a huge help

Addy & Jake Boutique
United States
7 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Addy & Jake Boutique

A thousand thanks for your review! We are so happy that Mia was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

September 3, 2021

I love this app I love the clothing everything I have ordered and sampled have been great quality the support is awesome anything I have an issue or question they are very responsive kind and helpful the last few times I contacted support I had the pleasure of speaking with Lee she is very kind and has helped with a few things very quickly I highly recommend this app for anyone looking to add great clothing to their boutique.

Aulelei Fashions
United States
7 months using the app
ShopSocial, Inc. replied September 5, 2021

Hi Aulelei Fashions,

Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.

December 14, 2021

I Love Trendsi so much. It's full of products. Not too mention it has a fast & reliable Support Team. Whitney did an amazing job. she answer all my questions, even doe the products was unavailable she help me look for suggestions for my customers. She was super patient & friendly. I 100% recommend this app & too ask for her to assist you. I'll be uploading a video soon to my YouTube as well recommending this app to all my viewers. Thank You Whitney for this amazing experience.

Cupid Beauty Supplies
United States
7 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi Cupid Beauty Supplies,

We LOVE your review and we are so grateful that you took the time to leave us your feedback. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Whitney. Please don't hesitate to reach out if you have any questions or concerns.

September 7, 2022

Chette and Mia are really helpful and have guided me until my issue was resolved. Kudos to your great support team!

Krosiny
South Korea
7 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Krosiny

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

March 13, 2023

I made a mistake on an order and Mia took the time to do some research and helped me solve my problem. Thank you!

Rising Style Boutique
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Rising Style Boutique

Thank you for your wonderful review! We will make sure to pass along the compliments to Mia and please reach out to us again any time you need. We are here for you! 💛

November 12, 2022

I love using Trendsi! They have an amazing and very versatile selection of clothing. I had a minor issue the response was fast and Gretle was so helpful!

PHOX Apparel And Beauty
United States
7 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, PHOX Apparel And Beauty

Thank you for your wonderful review! We will make sure to pass along the compliments to Gretle and please reach out to us again any time you need. We are here for you! 💛

April 1, 2022

Hello: I have had the app for a little while and when I got my first order the order process and paying for my order was very easy. The order was already set up and I just had to pay for it. The update was auto filled into my orders. Later when I had a question I sent an email to support and Hazel replied quickly. While on the site I also used the support chat and talked to Angelo who was very friendly and helpful and answered my questions. Thank you for your time and attention.

THE X M WORLD
United States
7 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, THE X M WORLD

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!