Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

Edited March 21, 2023

Mia, Mary , & Raymart assisted me with all my questions. Very kind and patient! Nice quick response!
Was very confused about how to add products to collections and she was very helpful and even showed me a step-by-step example of how to do this. Very happy with her help.

Zahara
United States
7 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Zahara,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

April 2, 2023

I had a quick question regarding my order. Raymart chatted with me and advised me that U.S. orders submitted on weekends are processed on the first business day.

Thank you!

Lapè Boutique
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Lapè Boutique

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you. We'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

October 10, 2022

I had a minor issue with my store and customer service was quick to help and amazing! Angelo was very helpful. Excited to start my store with Trendsi.

Plush
United States
7 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Plush

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Angelo for a job well done. Please do not hesitate to reach out to us again!

January 3, 2022

I LOVE THIS APP. Even more Gretle was amazing and helped me with all my questions and plenty of concerns. Great Great Great. Give Gretle a RAISE because she deserves it!!!! One of the easiest apps to use and the customer service is wonderful!!!

Modern Mom
United States
7 months using the app
ShopSocial, Inc. replied January 10, 2022

Hi Modern Mom,

We LOVE your review and we appreciate it! Gretle is a gem and we'll make sure to pass along the compliments to her. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

January 24, 2023

Trendsi app is very good app and I recommend to everyone who wants to dropship good quality clothes and their support chat is very quick and this Gretle is very lovely person to help you out and I can promise she will help you out what ever you need :))

MultiVision Store™
Finland
7 months using the app
September 15, 2022

Super fast responce from my agent Allan! Fast Answers to my questions looking forward to my new relation!

Creative Digital STL
United States
7 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Creative Digital STL

We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Allan and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.

Edited March 4, 2022

March 4, 2022
I would like to add to my review that if you're lucky enough to have Lee as your customer service rep, you are golden! October 20 2021
I've been using Trendsi for my new clothing business for a few months now. After testing some orders that i shipped to myself, I have to say that I'm quite impressed. My items arrived in a cute pink bag, all items where individually wrapped with a quality sleeve. I also love the fact that a order summary is included in the package. It has my logo printed in color on a very thick paper that indicates quality and care. After that, the clothes. It borderlines perfection. The fabrics are quality made, the sizes are not Asian but US sizes, the fashion styles to choose from are many & the prices are great. I'm impressed so far and I highly recommend Trendsi!

THE BRAND Shopping
Canada
7 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi The Brand Shopping,

Thank you so much for taking the time to give us your wonderful feedback! Trendsi hope to help your brand accelerate to reach your goal. We'll pass along your compliments to our team and please contact Trendsi support if you need help!

June 5, 2022

I wanted to buy some samples and was requested to upload my business license docs which I did but it came back rejected. I reached out to customer service and Yet answered super quickly. He informed me on which doc to upload and a few minutes later it was approved. The Trendsi team is totally amazing!

Bluxum
United States
7 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Bluxum

Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Yet. Feel free to reach out whenever you need any help.

Edited June 27, 2023

6/8 I am a boutique that has just began to use drop shipping. I had several questions regarding setup. I cannot say enough about customer service! I had Thom as a representative. All of my questions were answered thoroughly, and I feel reassured that I am making the right decision using Trendsi as my main drop shipping company!

6/27 After a month of beginning drop shipping, this is the best decision I have made with my company. I contacted customer service to inquire about shipping of an order yesterday. I spoke with Gretl who was fantastic! All questions answered and excellent customer service!

ClassyCurves LLC
United States
7 months using the app
ShopSocial, Inc. replied June 8, 2023

Hi, ClassyCurves LLC

Thom really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

March 14, 2022

Karen was SO helpful! She answered my questions and requests very quickly & professionally. The customer service team goes above and beyond and I'm so appreciative! Xoxo

Urban Boutique | Samantha Studnicka
United States
7 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Urban Boutique | Samantha Studnicka,

Yay! Your review means a lot to Karen so thank you so much for your kind words and your honest review! Please feel welcomed to reach out again any time you need! 💛