Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

January 30, 2023

Awesome customer support thanks soo much Chette.

trenzista
United States
7 months using the app
February 7, 2022

The application is good, and easy to use. But the best part is their customer support, had a interaction with Jaylene, and she was amazing.

BaeLov
United States
7 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi BaeLov

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

April 25, 2022

I recently downloaded this app the product selection is excellent and the customer support so far has been great. Gretel answered my questions quickly and was very helpful.

Spendbetterfitness.com
United States
7 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Spendbetterfitness.com

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

May 24, 2023

Trendsi customer support is always the best!! they have 7/24 help, thank you so much, Lorie, you help me so much,

Obeddros
United States
7 months using the app
ShopSocial, Inc. replied May 24, 2023

Hi, Obeddros

We are happy that Lorie was able to assist you. Please don't hesitate to reach out again anytime.

July 8, 2023

I did dropship with Aliexpress before this. but when I see Trendsi world changed for me. so friendly and easy to use platform with perfect support services. I had some questions about my setting in Trendsi and Lorie solve all of my problems within 5 mins with cleared explanation.
recommend them 100%

Bramim
United Kingdom
7 months using the app
ShopSocial, Inc. replied July 10, 2023

Hi Bramim,

It's great to hear that you had a positive experience with us! It's also good to know that Lorie provided you with prompt and clear explanations to address your questions. Thank you for sharing your recommendation! If you have any more specific questions or need assistance with anything else, feel free to ask. ❤️

September 5, 2023

i have Trendsi For a while just never really got orders for them now i have and is the support amazing so pleasant to work with! i work with "Chette" she answered all my question's from processing to shipping and even adding those items to my inventory to ship from location. What a great app to use you will Never be steered wrong with trendsi.

Kurrasch Gaming Merch Store
United States
7 months using the app
ShopSocial, Inc. replied September 6, 2023

Hello Kurrasch Gaming Merch Store,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and our support team, especially with Chette. We're here to make your experience as seamless as possible. If you ever need further assistance, feel free to reach out. Happy selling! 🥂

November 20, 2023

I've been using Trendsi for a few months now! I love all their products and have many compliments on what I buy.

But more importantly is their customer service! It's top notch. Today I worked with Czar and she's awesome. She got me the info I need and quickly. Keep up all the great work :)

Thursday Girls
United States
6 months using the app
ShopSocial, Inc. replied November 22, 2023

Hello Thursday Girls,

Thank you so much for your amazing feedback! 🚀 We're thrilled to hear that you love Trendsi and enjoying our products. It's fantastic to know that our customer service, especially with Czar, has made your experience even better. We truly appreciate your support and can't wait to continue impressing you with our great work! 😊🌟

May 3, 2021

Trendsi has been an excellent asset to my online boutique. So far I am loving the simplicity of this app and the website. Great quality choice of apparel and accessories to choose from.

Deshire Boutique
United States
7 months using the app
ShopSocial, Inc. replied May 5, 2021

Hi Deshire Boutique,

Thank you very much for your review. We are glad that we enjoy using Trendsi and we will continue to improve our service to better serve your needs. Don't hesitate to reach out if you have any additional questions or feedback. We are always here to help.

December 23, 2022

Chette was so very helpful on my questions about transferring. She was very polite and made it easy to ask my "stupid" question and she responded very quickly. I wished all customer service reps were like her.

VEGAS SPECIAL MOMENTS
United States
7 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, VEGAS SPECIAL MOMENTS

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Chette. Our CS team is always here to assist you anytime you need it.

July 19, 2022

I have had great help throughout my process so far. Angelo was so helpful helping me understand all the details with the new shipping policy. Thanks, Angelo! I was very worried about shipping for so many days but with Angelo's help I was helped a lot.

Daily Boutik
United States
7 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Daily Boutik

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.