Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 10, 2023

Trendsi is great! I love the variety and that I can choose specific vendors I know and trust. Any issues I have are solved immediately! Chette helped me this afternoon when my Shopify somehow became disconnected and I could not get it working again. She was able to connect it within 5 mins and we're back in business <3 thank you so much Chette for your help! You're the best!

Buckaroo Bandits, LLC
United States
7 months using the app
ShopSocial, Inc. replied October 13, 2023

Hello Buckaroo Bandits, LLC,

Thank you for your kind words! We're thrilled to hear that you're enjoying Trendsi and that Chette was able to assist you promptly. We're here to make your experience as smooth as possible. If you ever need further assistance, feel free to reach out. Happy selling! 😊🛍️

February 1, 2023

I love working with Trendsi. They are great with customer support, which is of high importance to me. Lorie has been exceptionally helpful answering questions I had about sizing when I had a late night potential buyer ask me a question I didn't have an answer to. She got back to me right away and I was able to answer my customer who then turned into a buyer.

Pink Rose Fitness
United States
7 months using the app
April 22, 2022

This store is so simple to make and it is completely free. Once I had a problem Kat helped me solve it quick and effectively

iammariamed
United States
7 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, iammariamed

Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Angelo. Feel free to reach out whenever you need any help.

June 2, 2023

Maridom was very helpful and was able to answer all of my questions. I didn't have to wait long for a response from her.

Mulberry Skies
United States
7 months using the app
ShopSocial, Inc. replied June 2, 2023

Hi, Mulberry Skies

Exceptional customer service is very important to us and we are glad Maridom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

September 29, 2021

I had the pleasure of speaking with Angelo and Charmaine . The were very pleasant and answered my questions

The Boujee Boutique
United States
7 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi The Bouejee Boutique,

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

June 1, 2022

called in for some assistance about an item that a customer order. spoke with gretle she immediately assisted me and solved the problem. very helpful

La'vanter
United States
7 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, La'vanter

Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions or feedback.

September 21, 2023

I love the App, the beauty of the products, but best of all you get a human anytime you need assistance. Gretle helped me settle my log in issue with my multiple emails and I was feeling frustrated but she was so helpful. She was patient and kind and she helped me get everything in order. 5 star customer Service ! You are not alone with this drop shipper.

YouAreSoGood
United States
7 months using the app
ShopSocial, Inc. replied September 22, 2023

Hello YouAreSoGood,

Thank you so much for your kind words! We're thrilled to hear that you love the app and our products. We're especially proud of our dedicated support team, and we're delighted Gretle was able to assist you effectively. Your satisfaction is our priority. If you ever need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! 🌟

August 23, 2021

Prompt response and great customer service...Angelo was fantastic. He answered all my questions. Highly recommend this app!

OUDELLA
Canada
7 months using the app
ShopSocial, Inc. replied August 24, 2021

Hi OUDELLA,

Thank you so much for your review! We're glad we were able to help you, and feel free to reach out anytime with questions or feedback!

January 19, 2023

Thanks Gretle for your help :) Your chat was fruitful and helped me take steps in solving my issue. I highly recommend Trendsi, so pro and the chat service is amazing. Again, Gretle thanks loads :)

Legend of Beauty
United States
7 months using the app
January 30, 2023

Awesome customer support thanks soo much Chette.

trenzista
United States
7 months using the app