Reviews (3,605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

January 4, 2023

Customer Service on point. The team promptly responds to any questions or issues. Honestly, it's a relief to know that I can reach out if needed. The representatives have all been friendly and were quickly able to answer my questions. Five Stars to Hazel, for thoroughly addressing my issue and literally answering one of my questions before I even got to ask it.

Bohemian Breath
United States
7 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Bohemian Breath

Exceptional customer service is very important to us and we are glad Hazel was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

July 29, 2023

Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.

Poetry Tea Dollhouse
United States
7 months using the app
ShopSocial, Inc. replied July 31, 2023

Hello Poetry Tea Dollhouse

Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!

June 16, 2023

Angelo has been amazing with communicating to me! I've had so many issues getting ahold of anybody in other platforms. Very happy with the provided information! Thanks Angelo!

Kawaii Cozy Cottage
United States
7 months using the app
ShopSocial, Inc. replied June 16, 2023

Hi, Kawaii Cozy Cottage

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

August 27, 2022

Great customer service per my chat experience with Lorie. She answered all my questions. I am so excited to start connecting with this company.

Sassy Galore Collection
United States
7 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Sassy Galore Collection

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

September 9, 2023

Customer service is always great! The agents Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee and everyone else always does their best to help you out! The quality of the clothing and the wide variety of fashionable choices is also amazing! Thank you!

KissandLull
United States
7 months using the app
ShopSocial, Inc. replied September 11, 2023

Hello KissandLull

Thank you so much for your kind words and for recognizing our dedicated team members – Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee, and everyone else. We're thrilled to know that our customer service has been consistently great, and we appreciate your praise for the wide variety of fashionable choices and the quality of our clothing.

Your support means the world to us, and we're here to assist you with all your fashion needs. If you ever have more questions or need assistance, please don't hesitate to reach out.

October 16, 2023

Anya helped me with every question I had and was very professional. She is knowledgable and quick! Ask for Anya!

Elegant Vibe
United States
7 months using the app
ShopSocial, Inc. replied October 18, 2023

Hello Elegant Vibe,

Thank you so much for your kind words! I'm thrilled to hear that Anya provided you with such excellent service. We're lucky to have her on our team. If you ever need assistance in the future, don't hesitate to ask for her again!

October 11, 2023

Anya was super helpful! Thanks again!

Moda Paris
Australia
7 months using the app
ShopSocial, Inc. replied October 13, 2023

Hello Moda Paris,

You're welcome! I'm glad to hear that Anya was able to assist you. If you have any more questions or need further help, feel free to reach out. Have a great day! ❤️

October 2, 2022

I have just recently started with Trendsi and needed some assistance on an order and was blessed with Chette who was wonderful! Quick response and wonderful customer service!!! Excited to continue this journey with you guys!!

k3sboutique
United States
7 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, k3sboutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

January 19, 2023

Customer service was great! I needed help with an address change and Angelo got it done super quick and easy! Thank you

Caravan Comfort
United States
7 months using the app
April 18, 2022

Very nice app and the customer service is great! Easy to use and integrate with shopify. Would recommend.

Janine's Closet Boutique
United States
7 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Janine's Closet Boutique

Thank you so much for your feedback! Please don't hesitate to reach out for any questions or feedback, it is always a pleasure for us to help!