Reviews (3,605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 28, 2023

I have all great experiences with Trendsi! I just got off off customer support chatting with Czar who was very helpful and friendly! She knew what I was going to ask before I had the chance to type it out! Wonderful service!

Painted Arrow Boutique
United States
7 months using the app
ShopSocial, Inc. replied September 30, 2023

Hello Painted Arrow Boutique,

Thank you for sharing your positive experience with us! We're thrilled to hear that Czar provided you with helpful and friendly customer support. We're committed to delivering excellent service, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🥂

October 14, 2023

I recently had the pleasure of interacting with Trendsi's customer service representative, Anya, and I must say she did an excellent job. Anya was not only professional and courteous but also highly knowledgeable and efficient in addressing my inquiries. Her willingness to go the extra mile to assist me left a positive and lasting impression. I highly commend her for her outstanding service.

Legacy Marketplace
United States
7 months using the app
ShopSocial, Inc. replied October 16, 2023

Dear Legacy Marketplace

Thank you for your glowing review of your interaction with Anya! We're thrilled to hear that she provided you with excellent and professional service.

Anya's knowledge and efficiency in addressing your inquiries are qualities we greatly value in our team, and her willingness to go the extra mile is truly commendable. We appreciate your commendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

April 2, 2023

I had a great time with Mary! She is so friendly and even writes like a human instead of one of those automated machines that redirect every other promptly. On the note of Trendsi itself, the prices are reasonable and below major companies while still providing the same quality look and feel! Additionally, it's smooth, easy, and convenient to use as they provide shipping and processing templates for you! Funnily enough, their customer service is so speedy that 2 of them accidentally appeared to support me at the same time! Love that! Yall really should give Trendsi a try its great(and if possible ask for Mary specifically if you ever need help).

Nighties
United States
7 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Nighties

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

Edited October 17, 2022

I like this app and the ease of use. I had some questions about the payment process and Hazel was very helpful. I now have a clear understanding and will continue to use the app to purchase these very nice products they have to offer.

Euroky LLC
United States
7 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Euroky LLC

We LOVE your review and we appreciate it! Hazel is a gem and we'll make sure to pass along the compliments to her. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

July 26, 2022

I've been using the Trendsi app for several months now and not only is it wonderful that you don't have to pay a monthly fee to use their dropship service, but the quality of the items they offer, regardless of where they're manufactured, is absolutely top notch! I've ordered several things for myself, so I can vouch for their quality first hand. Lastly, their customer support is EXCELLENT. They are available 24/7 and if the person you initially chat with can't help you, then they will find someone who can. VERY polite, professional, friendly and extremely helpful, particularly Mia, Gretle, and honestly so many others! Trendsi has my highest recommendation!

lolliposhboutique
United States
7 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, lolliposhboutique

We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

July 19, 2022

I don't know the shipping review because I haven't ordered it yet, but when I was having trouble adding an item, customer support Gretle solved the problem in no time!

Plaisir
Japan
7 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Plaisir

We are so happy that Gretle was able to provide you with the support needed. Please continue to reach out when you need help. We are available 24/7!

April 5, 2022

Gretle was awesome! Top notch CS, so glad I found trendsi!!! I pay hundreds of dollars a month to paid drop shipping programs, and none of those vendors have ever responded so quickly or been as helpful as gretle was.

Luxe Boutique & Spray Tanning
United States
7 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Luxe Boutique & Spray Tanning

Thanks so much for your review! We strive to always offer the best services, and we are glad that Gretle was able to help, she really is a gem, isn't she?
Please don't hesitate to contact us with any questions or feedback you might have.

March 1, 2023

had a question about my orders and website and Gretle on the support team was amazing and help explain everything perfect

CarolinaSide Street Market
United States
7 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi CarolinaSide Street Market

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

November 29, 2022

I was struggling with connecting my store to Trendsi. Hazel was amazing and got everything up and running. This company is amazing!

ForPennyCreations
United States
7 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, ForPennyCreations

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

July 27, 2023

I am new to drop shipping, and Trendsi has been very helpful with all of my questions! Gretle was wonderful answering my chat. I love the products and the ease of adding collections to my online boutique.

Bella Sands Boutique
United States
7 months using the app
ShopSocial, Inc. replied July 29, 2023

Hi Bella Sands Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️