Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 19, 2023

Trendsi has been wonderful. I recently had the pleasure of speaking to Czar. From the moment I reached out with my inquiries, Czar was quick to respond and demonstrated an understanding of the subject matter. Their ability to address my questions promptly and effectively left a lasting impression. Thank you, Czar, for your outstanding support.

Fern + Moss
United States
6 months using the app
ShopSocial, Inc. replied October 21, 2023

Hello Fern + Moss,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar. We take pride in providing prompt and effective support. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your business! ❤️

February 10, 2022

Gretle made my day by being a great assistance! Cheers! KEEP UP THE GOOD WORK! This app makes it really easy to drop ship!

SHOP REBEL SHOP
Singapore
6 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Shop Rebel Shop,

Thank you for the review! We'll make sure to pass along the compliments to Gretle and the whole team. 💛

Edited October 12, 2023

I had a question about the flow/process of refund, and Gretle was very helpful, cordial and patient. She explained the process. Thank you.

Regine Fashion
United States
6 months using the app
ShopSocial, Inc. replied September 12, 2023

Hello Regine Fashion

Welcome to the world of e-commerce! We're delighted to hear that Anya was able to provide you with the assistance and answers you needed as you navigate this new journey. Don't hesitate to reach out if you have more questions or need further support. We're here to help you every step of the way!

September 6, 2023

A big shout out to Raymart my question was resolved quickly & professionally!
Thanks again Raymart!

mississippihippieco
United States
6 months using the app
ShopSocial, Inc. replied September 7, 2023

Hello mississippihippieco,

Thank you for your kind words! We're delighted to hear that Raymart was able to assist you promptly and professionally. We're lucky to have him on our team! If you have any more questions or need further assistance, feel free to reach out. Thanks again! ❤️

Edited November 3, 2022

I have just started working with Trendsi and I am very hopeful that we will have a good trade together. Trendsi is a great company that provides top-quality products and services. I am confident that we will be able to build a strong relationship and I look forward to a long and prosperous partnership.

Minihomy
United States
6 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Minihomy

We are so delighted to read your review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.

November 27, 2022

Trendsi is a great place if you want to start your dropshipping business immediately. Awesome customer support and great quality products Allan and other support executives are great and provide instant support

UrbanStop
India
6 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, UrbanStop

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

October 7, 2023

Trendsi is great for dropshipping. I hope they'll add more products. Customer service is again helpful. Thank you Gretle! I appreciate your help a lot.

ATLANTIS PEOPLE
United States
6 months using the app
ShopSocial, Inc. replied October 9, 2023

Hello ATLANTIS PEOPLE

Thank you for your kind words! We're delighted to hear that you find Trendsi great for dropshipping, and we appreciate your feedback about adding more products.

We're proud to have Gretle on our team, and we're glad she could provide you with helpful assistance. If you ever have more suggestions or need further support, please don't hesitate to reach out. We're here to help you succeed!

December 17, 2022

Chette from Trendsi was super helpful. They have beeen a great partner to work with so far! Im looking forward to growing with them

Nubian Lane Hat Co.
United States
6 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Nubian Lane Hat Co.

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Chette was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

January 19, 2023

Great customer service!! Fast and accurate. Chette was the best, very polite and understanding of my concerns!!

Satin Rose
United States
6 months using the app
November 4, 2021

Miles, was extremely helpful with providing assistance with my first order through this app. I love the selection of items and the ease in adding them to my stores. I'm excited to build my business with this company!

G Harmony Fashions
United States
6 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi G Harmony Fashions,

Thank you so much for your glowing review. It is Trendsi's mission to provide you the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.