Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 19, 2023

Reached out for help after 5pm, and received help immediately! Excellent customer service from Angelo!

Confetti Cannon Culture
United States
6 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Confetti Cannon Culture

On behalf of the entire support team, thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. Reach out to us anytime you need more help.

May 17, 2023

Super excited to to expand my offerings with Trendsi! I needed assistance and Czar was super helpful.

Aw Snap Threads
United States
6 months using the app
ShopSocial, Inc. replied May 18, 2023

Hi Aw Snap Threads,

That's great to hear! It's wonderful that you're expanding your offerings with us, and it's even better that Czar was able to provide you with helpful assistance. If you have any specific questions or if there's anything else I can assist you with, please feel free to let me know!

November 5, 2023

I had a fast experience with Gretle and she was very pleasant. This was a great first time experience.

Jewel ME
United States
5 months using the app
ShopSocial, Inc. replied November 7, 2023

Hello Jewel ME,

Thank you so much for your kind words! We're thrilled to hear that you had a fast and pleasant experience with Gretle. We're looking forward to providing you with many more great experiences in the future!" 🌟

October 21, 2023

Been very helpful Gretle was amazing

Just Jaded
United States
6 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello Just Jaded,

That's fantastic to hear! We're thrilled that Gretle could assist you effectively. If you ever need further assistance, don't hesitate to reach out. Have a wonderful day! 😊🌟

November 20, 2022

Excelent support from Raymart. Fast and accurate help! Always a pleasure to contact trendsi for some help with anything.

Hazza Store
Portugal
6 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Hazza Store

We are thrilled that Raymart was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

September 7, 2023

I am new at this new journey in dropshipping with my store that just open I have so many question, and Mia, was very helpful and now I know that I have someone there that can answer all my questions and guide me right.

Violett's Boutique
United States
6 months using the app
ShopSocial, Inc. replied September 8, 2023

Hello Violett's Boutique,

You're very welcome! We're delighted to have been of help. If you ever need further assistance, feel free to get in touch. Wishing you great success with your new store! ❤️🥂

October 30, 2021

It's been great so far. Lee was great help when I ask questions about invoices. I will order a sample order now to see quality of products. Thanks!

Black Queen Productions LLC
United States
6 months using the app
ShopSocial, Inc. replied November 7, 2021

HI Black Queen Productions LLC,

We are pleased to know that you are finding our app and service very helpful. We will make sure to pass along the compliments to Lee! For any questions or feedback, please feel welcome to reach out to our 24/7 customer support! 💛

April 2, 2023

Raymart was amazing. He made sure all was figured out and I was comfortable to move forward. His patience was top notch!

Thank you!

QaliExpress
United States
6 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, QaliExpress

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

October 17, 2023

I'm so happy that I discovered Trendsi it's been a blessing to my business growth. The customer service is stellar. Raymart was very helpful in getting me acclimated with the process, I would recommend Trendsi to any business owners. Thanks

Heiress Gems
United States
5 months using the app
ShopSocial, Inc. replied October 19, 2023

Hello Heiress Gems,

That's fantastic to hear! We're thrilled to have been a part of your business growth journey. Our team, especially Raymart, is dedicated to providing top-notch service. Thank you for recommending Trendsi, and we look forward to continuing to support your success! 🚀

December 17, 2021

Shoutout to Angelo. Awesome guy and great customer service. I love everything about the system. It is awesome.

Elephantini
United States
6 months using the app
ShopSocial, Inc. replied December 31, 2021

Hello Elephantini,

We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments or need help. We are available 24/7! 💛