Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

April 19, 2023

I reached out for help. I was very pleased. Thanks so much. Angelo, you help me out!!! I would recommend you guys as a great support system any day

TrueOG
United States
5 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, TrueOG

We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

July 11, 2023

I recently tried out the Trendsi fashion app and I must say, it's a good one! What really stood out to me was the exceptional customer service. I had the pleasure of interacting with Gretle, who went above and beyond to assist me. Her help made my experience even more enjoyable. Highly recommend giving Trendsi a try!

WoBlack
United States
5 months using the app
ShopSocial, Inc. replied July 13, 2023

Hi WoBlack,

That's wonderful to hear! It sounds like you had a positive experience with us and our customer service representative, Gretle. Exceptional customer service is one of our priorities. Thank you for sharing your recommendation for Trendsi. It's valuable for others who may be considering trying out our app to hear about positive experiences like yours. If you have any more questions or need assistance with anything else, feel free to ask! ❤️

May 17, 2023

My customers love the products. I also Love the products and customer service is very helpful. To me that is a winning combo.

Sleepy Alaskan Nights
United States
5 months using the app
ShopSocial, Inc. replied May 17, 2023

Hi, Sleepy Alaskan Nights

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

October 22, 2021

This app is truly amazing. To whoever started it - THANK YOU! The ease of working with Trendsi and their team is incredible. They have made my dream of having my own fashion boutique become an easier reality. They do the prep work for you on finding quality products. I have had a few returns to do sizing but it has been seamless and easy. Again, thank you so much for developing this app. I will be using it for the foreseeable future!

Savannah Lee's Boutique
United States
5 months using the app
ShopSocial, Inc. replied October 22, 2021

Hi Savannah Lee's Boutique,

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

April 4, 2022

I had some questions that Lee from Trendsi Chat answered and provided resources that are very helpful.

CarsRaé
United States
5 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, CarsRaé

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Lee. Feedback like this is what makes us continue to come up with more ways to improve our services so please don't hesitate to reach out again if you need more help.

January 30, 2023

Mia, Allan, and Lorie were very helpful when it came to answering all of my questions. I'm new to dropshipping and my experience with Trendsi has been a great one with no issues.

CherishMoonShop
United States
5 months using the app
January 31, 2023

I had couple of difficulties with my store but Angelo was really helpful and patient with me. I am extremely grateful because now my business can run smoothly.

Belinedah
United States
5 months using the app
January 1, 2023

Trendsi customer service is very helpful in answering any questions I have had. Allan was helpful in the Trendsi chat app.

Firefly and I Boutique
United States
5 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Firefly and I Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

Edited June 10, 2023

Gretle on Trendsi is a true straight forward professional! She explicitly answered all my questions. The tone through her responses made me feel really comfortable and very excited to launch my company with Trendsi. Thank you, Gretle for the extra boost of excitement. What better way then to start your business with a friendly professional. Thank you, Gretle!!
Annette

onyx boutique
United States
5 months using the app
ShopSocial, Inc. replied June 10, 2023

Hi onyx boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

September 3, 2023

Trendsi is simply the best fashion Shopify app by far. They a team of professionals who are synchronized in harmony together. Trendsi has the best customer support amongst Shopify apps I have had. Only their superb customer support deserves yet another 5 stars. I'm extremely happy with Trendsi that's why they are my number one choice out of all the fashion apps on Shopify. Thank you Trendsi for the values you stand for.

STELLA ALLURA
Canada
5 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello, STELLA ALLURA

We're truly touched by your amazing review! We're overjoyed to hear that you consider Trendsi the best fashion Shopify app, and your praise for our professional and harmonious team means the world to us.

Receiving the title of "best customer support" among Shopify apps is a tremendous honor, and we're incredibly grateful for your support. Thank you for making us your number one choice, and for recognizing the values we stand for.