Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 21, 2023

The customer service was great. I dealt with Mia as it relates to changing and order and she responded soooo fast I was impressed

Phenomenal finds
United States
5 months using the app
ShopSocial, Inc. replied September 22, 2023

Hello Phenomenal finds,

Thank you for your kind words! We're delighted to hear that you had a positive experience with Mia and our customer service team. We always strive to provide prompt and efficient service. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business! ❤️

April 1, 2022

Hazel helped me for installing the app! when i just installed the app, it was not working so i reached out to them and she helped me

MOOD IMPORTER
United States
5 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, MOOD IMPORTER

We appreciate the review and so happy that Hazel was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

Edited April 7, 2023

Gretle is awesome !Shes helped me out tremendously and is always sweet. Trendsi rocks! A great app to use for drop shipping !

Czarina has also been a great help! She helped me solve my issue quickly and with a great personality :)

boutureco
United States
5 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, boutureco

Thank you so much! We will be sure to relay your kind words to Gretle and please don't hesitate to reach out again when you need help. Your review made our day ❤️

October 25, 2023

The attention from Gretle Altavano was excellent and she was able to completely clarify all my questions.

BOHEDIA
United States
5 months using the app
ShopSocial, Inc. replied October 27, 2023

Hello BOHEDIA,

That's fantastic to hear! 👏 Gretle Altavano is a rockstar, and we're thrilled she provided you with such excellent service! If you ever have more questions, don't hesitate to reach out. Thanks for choosing us! 🌟

March 26, 2023

I had issues with the collection not being updated to what I had defined in Shopify, but after chatting with Gretle, she assured me that the bug was resolved and there is like a sync time before all is updated. Gretle was fast to provide an answer to my question, and the level of customer service she provided as EXCELLENT! I highly recommend Trendsi because of their customer service, and they also have nice product. 


Hyesun Taylor
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Hyesun Taylor

Gretlereally is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

May 1, 2023

Thanks Angelo for your help, i was searching for the information for hours and you solved my problem immediately!

Texas Hidden Gem
United States
5 months using the app
ShopSocial, Inc. replied May 2, 2023

Hi Texas Hidden Gem,

We're glad that Angelo was able to help you resolve the issue you encounter! As your trusted partner, Our goal is to assist and provide accurate and helpful information as efficiently as possible. If you have any other questions or problems in the future, feel free to ask!

June 28, 2023

Easy to use! Customer service is nice, I spoke with Gretle! Defiantly going to be a good decision for my business!

All About Mama
United States
5 months using the app
ShopSocial, Inc. replied June 28, 2023

Hi, All About Mama

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

November 3, 2023

Thank you Allan for your help :)

Mos Store World
United Kingdom
5 months using the app
ShopSocial, Inc. replied November 7, 2023

Hello Mos Store World,

You're welcome! We're glad Allan could assist you promptly! If you have any more questions or need further help, feel free to ask. Have a fantastic day! 😊

December 3, 2022

Thank you Vince for assisting me 24/7. I really appreciate your instant support. would love to do long-term work with you guys

Finchmee
India
5 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Finchmee

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Vince. Our CS team is always here to assist you anytime you need it.

November 10, 2022

Very user friendly. That is key to a drop ship company. Customer services normally replies within a few mins if you need help

Dream Chasers Boutique
United States
5 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Dream Chasers Boutique

Thank you so much for taking time out of your day to leave us this sweet review! Please do not hesitate to reach out to our amazing 24/7 customer support! 😊