Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 29, 2023

The customer support at Trendsi is absolutely wonderful! IF you cannot find exactly what you are looking for, the customer support there will gladly help you, without judgement! I am new to this whole process, and they are patient and kind to me! Shout out to Czar for answering my most recent question, and I am certain it will not be my last!

Dock Belle
United States
5 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello Dock Belle,

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our customer support team, especially with Czar! We're here to help you every step of the way. Don't hesitate to reach out if you have any more questions or need assistance. 😊🛍️

January 24, 2023

Thanks to Chette, she was awesome, she helped me process my first sales on my Shopify. I'm glad i found Trendsi for my dropshipping.

Biann
United States
5 months using the app
March 13, 2022

I had questions and Gretle helped me sooo much! She was so sweet and patient with me!! She needs a raise!

All by Tara
United States
5 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello All by Tara,

Gretle is a rockstar! Thank you so much for leaving us a review, your honest feedback matters to our team. If you need help, please feel free to pop by again. We are here for you 24/7! 💛

June 16, 2023

I have been using Trendsi for the first 6 months of 2023, and love the drop shipping products and service they have available. Allen has been a great help in customer support if I have an issue and it is corrected quickly. Also, I use their live area at Dallas Market to create excitement for new items and get a live video in during market. Highly Recommend

Simply Polished Boutique
United States
5 months using the app
ShopSocial, Inc. replied June 16, 2023

Hi,Simply Polished Boutique

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Allan! Please reach out to us anytime, we are available 24/7!

May 24, 2023

So far, good... Great help from Angelo and super quick response time. I love that all of my favorite brands are under one platform. I know the product are high quality and it gives me the option to choose shipping areas.

Ellie Maye
United States
5 months using the app
ShopSocial, Inc. replied May 24, 2023

Hi, Ellie Maye

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

October 28, 2022

Hazel was prompt in helping me link my shopify store to Trendsi. Keep up the good work. Kudos & Cheers!

Velvet Cloth
India
5 months using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Velvet Cloth

Thank you for your review! We will make sure to pass along the compliments to Hazel and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛

Edited December 17, 2022

I contacted customer support today and I was lucky to have Raymart help me with some product information, he was very helpful and patient with me and just made this a great experience for a new store owner. Thank you Raymart.

Today I had the Privilege of having Chette Help me with a couple of question's regarding shipping and location, I believe this is the second time she helps me, she is great!

DAS-NEEDED
United States
5 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, DAS-NEEDED

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

July 15, 2022

Chette with customer service was wonderful. Really helped me when I was having a hard time with Shopify and trendsi not communicating

Lindy Judd
United States
5 months using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Lindy Judd

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Chette. Our CS team is always here to assist you anytime you need it.

February 4, 2023

Thank you Allen for the quick response about my customers order and helping correct the address to make sure they got the order shipped out properly and on time. SBB

Southern Boho Boutique
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2023

Hi, Southern Boho Boutique

Thank you for your review and we are glad that Allan was able to help you with all your concern. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

August 4, 2023

Love this app! Super easy for drop shipping. Customer service is great and FAST! I sent an email to customer service and received a response in 5 MINUTES from Anya! She was super helpful and friendly. Highly recommend Trendsi!

Stone Lucid
United States
5 months using the app
ShopSocial, Inc. replied August 5, 2023

Hi, Stone Lucid

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!