Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 23, 2023

The set-up process has been great so far! Thank you to Chette, who helped me with my questions about starting!

Style Me Rotten
United States
5 months using the app
Edited May 14, 2023

I'm very new with Dropshipping, of course I have a lot of questions but I'm learning something new everyday. I want to thank Mary for helping

Great customer service ! Chette was very helpful and very friendly ! Thanks so much.

Mimi Darling
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Mimi Darling

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

January 15, 2022

I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.

Angelina Belle Boutique
United States
5 months using the app
ShopSocial, Inc. replied January 26, 2022

Hi Angelina Belle Boutique,

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛

August 26, 2022

This is my first shop and I am very new at this. Today I had the pleasure in meeting with Mr. Angelo (virtually) and he assisted me with ALL OF MY ISSUES/CONCERNS. He patiently waited for me to message him back and asked for screenshots when I was unable to efficiently describe what issues I was having. I will continue using this app and hope my next agent is as friendly and helpful as he was!

Trend City
United States
5 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Trend City

We're glad that Angelo helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for your review and we encourage you to reach out anytime you need help!

September 6, 2021

Trendsi is awesome! The app is easy to use, and the clothes are great quality. I had a question about tags and labels, so I emailed support. I recieved a response from Karen who was super helpful and kind! Love this app!

Annette Nouvo
United States
5 months using the app
ShopSocial, Inc. replied September 10, 2021

Hi Annette Nouvo,

We appreciate your feedback! Please do not hesitate to reach out should you need any more help.

September 13, 2021

I´m starting to import items from this store and I had some questions about the shipping methods an other details so I used the chat for help, all my questions was kindly answered an very clear, Tank you Karen

2 wo
Mexico
5 months using the app
ShopSocial, Inc. replied September 19, 2021

Hello 2 wo,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

February 6, 2023

Chette is the best! She is so patient with me and made me feel like a priority! i highly recommend to anyone.

Tasty Talent
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2023

Hi, Tasty Talent

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

January 31, 2023

I am brand new to selling things online. I received my first order and it was a Trendsi product. I had questions about fulfillment and shipping. I wont lie, being new, I was quite anxious. Raymart was so helpful and certainly put my mind at ease. He provided me detailed steps to ensure my order went out to my customer as soon as possible. Thank you again!

Noble&Co.
United States
5 months using the app
May 24, 2022

just downloaded the app and chat with Charmaine. Quick response and helpful. Will give this app a try.

famedealshop
United States
5 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, famedealshop

We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

August 27, 2021

I have been with Trendsi from the start and I am beyond happy!!! From sitting with me through computer issues and helping me figure out my issue, to the amazing quality of clothing and accessories they offer!! HIGHLY recommended!!
Thank you TRENDSI for standing out and being my forever go to place for ALL my boutique needs!!! Sincerely.
Rita Smith- owner of
BeYOUtifully Comfortable

BeYOUtifully Comfortable
United States
5 months using the app
ShopSocial, Inc. replied August 30, 2021

Hi Rita,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.