Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 26, 2022

This is my first shop and I am very new at this. Today I had the pleasure in meeting with Mr. Angelo (virtually) and he assisted me with ALL OF MY ISSUES/CONCERNS. He patiently waited for me to message him back and asked for screenshots when I was unable to efficiently describe what issues I was having. I will continue using this app and hope my next agent is as friendly and helpful as he was!

Trend City
United States
5 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Trend City

We're glad that Angelo helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for your review and we encourage you to reach out anytime you need help!

September 6, 2021

Trendsi is awesome! The app is easy to use, and the clothes are great quality. I had a question about tags and labels, so I emailed support. I recieved a response from Karen who was super helpful and kind! Love this app!

Annette Nouvo
United States
5 months using the app
ShopSocial, Inc. replied September 10, 2021

Hi Annette Nouvo,

We appreciate your feedback! Please do not hesitate to reach out should you need any more help.

September 13, 2021

I´m starting to import items from this store and I had some questions about the shipping methods an other details so I used the chat for help, all my questions was kindly answered an very clear, Tank you Karen

2 wo
Mexico
5 months using the app
ShopSocial, Inc. replied September 19, 2021

Hello 2 wo,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

February 6, 2023

Chette is the best! She is so patient with me and made me feel like a priority! i highly recommend to anyone.

Tasty Talent
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2023

Hi, Tasty Talent

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

January 31, 2023

I am brand new to selling things online. I received my first order and it was a Trendsi product. I had questions about fulfillment and shipping. I wont lie, being new, I was quite anxious. Raymart was so helpful and certainly put my mind at ease. He provided me detailed steps to ensure my order went out to my customer as soon as possible. Thank you again!

Noble&Co.
United States
5 months using the app
May 24, 2022

just downloaded the app and chat with Charmaine. Quick response and helpful. Will give this app a try.

famedealshop
United States
5 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, famedealshop

We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

August 27, 2021

I have been with Trendsi from the start and I am beyond happy!!! From sitting with me through computer issues and helping me figure out my issue, to the amazing quality of clothing and accessories they offer!! HIGHLY recommended!!
Thank you TRENDSI for standing out and being my forever go to place for ALL my boutique needs!!! Sincerely.
Rita Smith- owner of
BeYOUtifully Comfortable

BeYOUtifully Comfortable
United States
5 months using the app
ShopSocial, Inc. replied August 30, 2021

Hi Rita,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

August 3, 2023

So far, so good!! Excellent customer service! Huge thank you to ANYA for helping me out today! Looking forward to my future with Trendsi.

Brunch Moms Boutique
United States
5 months using the app
ShopSocial, Inc. replied August 4, 2023

Hi Brunch Moms Boutique,

Thank you for your kind words! We are delighted to hear that you had a positive experience with our customer service and that you're looking forward to your future with us. If you have any more questions or need further assistance in the future, feel free to reach out. Best of luck with your endeavors! ❤️

March 24, 2023

Chette was so helpful and nice answering all my questions regarding adding products to my store, viewing incoming ordes on my orders screen in Trendsi, and helping me understand how shipping is calculated etc. Thank you Trendsi for delivering great products and customer service. I look forward to starting my drop shipping business with you all. :)

TOTLUX
United States
5 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, TOTLUX

We are so delighted to read such an excellent review from you! We work very hard to provide the best service and are so glad that our hard work paid off knowing we hit the mark for you. We will make sure to pass along the compliments to Chette and please know that we're always thankful for you as always, please feel welcome to reach out for any help needed!

November 6, 2023

I like Trendsi. It is super easy to use and the customer service has been great!

The Gaudy Fox
United States
5 months using the app
ShopSocial, Inc. replied November 8, 2023

Hello The Gaudy Fox,

That's awesome to hear! We're thrilled you're enjoying Trendsi and finding it user-friendly. Our team is always here to help, so don't hesitate to reach out if you need anything. 😊🚀