Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

July 11, 2023

I recently tried out the Trendsi fashion app and I must say, it's a good one! What really stood out to me was the exceptional customer service. I had the pleasure of interacting with Gretle, who went above and beyond to assist me. Her help made my experience even more enjoyable. Highly recommend giving Trendsi a try!

WoBlack
United States
5 months using the app
ShopSocial, Inc. replied July 13, 2023

Hi WoBlack,

That's wonderful to hear! It sounds like you had a positive experience with us and our customer service representative, Gretle. Exceptional customer service is one of our priorities. Thank you for sharing your recommendation for Trendsi. It's valuable for others who may be considering trying out our app to hear about positive experiences like yours. If you have any more questions or need assistance with anything else, feel free to ask! ❤️

January 1, 2023

Trendsi customer service is very helpful in answering any questions I have had. Allan was helpful in the Trendsi chat app.

Firefly and I Boutique
United States
5 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Firefly and I Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

Edited November 11, 2022

Definitely want to say thanks to CHETTE! for answering my quesItons in a way that made sense! Thanks so much! I lost my review link, but I'll just add on to this review for the last rep! So far so good! Very fast responses, knowledgeable customer support agents! Thanks Lorie for answering my sourcing questions! Great job!

VALEN MILYON
United States
5 months using the app
ShopSocial, Inc. replied October 9, 2022

Hi, VALEN MILYON

Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

Edited June 10, 2023

Gretle on Trendsi is a true straight forward professional! She explicitly answered all my questions. The tone through her responses made me feel really comfortable and very excited to launch my company with Trendsi. Thank you, Gretle for the extra boost of excitement. What better way then to start your business with a friendly professional. Thank you, Gretle!!
Annette

onyx boutique
United States
5 months using the app
ShopSocial, Inc. replied June 10, 2023

Hi onyx boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

April 29, 2022

Customer service is great. Karen was very knowledgeable and was able to answer my questions quickly and thoroughly. I'm glad to be working with a company that has real people who know their stuff and are happy to help.

Prophecy77
United States
5 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Prophecy77

Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Karen was able to provide you with the assistance that you deserved. 💛

Edited August 16, 2022

The Trendsi customer service team is always so helpful! Gretle replied to my messages very quickly and answered all the questions I had.

Shanae Deon
United States
5 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Shanae Deon

We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

December 25, 2022

Lee, Thanks for you support. Your information was very helpful for me. You professionally guide me about my Questions.

Alexara
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Alexara

We are so grateful for your kind review. Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

September 3, 2023

Trendsi is simply the best fashion Shopify app by far. They a team of professionals who are synchronized in harmony together. Trendsi has the best customer support amongst Shopify apps I have had. Only their superb customer support deserves yet another 5 stars. I'm extremely happy with Trendsi that's why they are my number one choice out of all the fashion apps on Shopify. Thank you Trendsi for the values you stand for.

STELLA ALLURA
Canada
5 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello, STELLA ALLURA

We're truly touched by your amazing review! We're overjoyed to hear that you consider Trendsi the best fashion Shopify app, and your praise for our professional and harmonious team means the world to us.

Receiving the title of "best customer support" among Shopify apps is a tremendous honor, and we're incredibly grateful for your support. Thank you for making us your number one choice, and for recognizing the values we stand for.

October 30, 2021

My first time trying this app and I had some many questions. And to my surprise Gretle helped me understand and answered not one but all my questions.

Da Best Kloset
United States
5 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi Da Best Kloset,

Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! 💛

February 1, 2023

Raymart was extremely helpful and responded to me in minutes of my request. Amazing customer service!

Sierra Belle
United States
5 months using the app