Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 8, 2023

Its been wonderful working with Trendsi for our shopify store. Great customer services support like Maria (she's amazing). The products are great and the support from the team at Trendsi really have made our first time at opening my own business feel worth it.

My Threaded Apparel | Online Women's Boutique
United States
5 months using the app
ShopSocial, Inc. replied September 9, 2023

Hello My Threaded Apparel | Online Women's Boutique,

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience working with Trendsi, especially with the support of Maria. We're delighted to have been a part of making your first business venture feel worth it. If you ever need further assistance, don't hesitate to reach out. We wish you continued success with your Shopify store! 🌟

Edited December 11, 2022

I'm soooo happy about Trendsi. Their customer service is on point!!! I was working with Kakaclo and their product was very delayed and that just makes me nervous when i'm trying to build a brand that has good customer service and products. So far I am super happy with Trendsi. They get the job done any issues they are ready to respond and fix the problem. I understand things can happen we can't always get it right but what counts in any business is how you handle the problem. They are real professionals and that allows me to breath and focus on what I really love to do and that is market and sell adorable outfits! Trendsi = peace of mind. yay :)

UPDATE:
Worked with Chette today she helped me with my shipping problem. Great customer service again. What I really love about Trensdi is its professionalism. These people are actually experts it seems like they know more then the Shopify rep even does. I went to the Shopify customer service first, they couldn't even figure out the problem. Trensdi knew immediately and gave me the easiest instructions on how to fix it in Shopify. It really is a good feeling to know you have a company that seems like they actually care. I mean they actually make me feel like I have a team and when I work with them it makes me excited about pursuing a business because I know I have the support I need

iWEARCOLOR
United States
5 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, iWEARCOLOR

Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

March 6, 2023

It was a pleasure speaking with Chette, very knowledgeable and was able to answer all my concerns and questions. Thanks again

Perfectpiece4u
United States
5 months using the app
June 21, 2022

Gretle was a great help! And was able to answer my questions within seconds! Fast and efficient customer service!

Gray and Co Boutique
United States
5 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Gray and Co Boutique

We appreciate your review. We always want to offer our users the best service, so we are glad Gretle was able to help. Please don't hesitate to reach out again.

March 24, 2022

I had an issue recently and Angelo was extremely helpful! He was professional, polite, courteous and informative. He addressed the issue I was having and was able to give me a wonderful solution! Angelo deserves 5 Stars for his great Customer Service, Thank you!

Serendipity Gypsy
United States
5 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Serendipity Gypsy

We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments, or need help. We are available 24/7! 💛

September 9, 2023

I had some concerns on how to upload my merchandise onto my Shopify and my agent Chette replied to me very quickly and assisted me with all my concerns professionally and even gave me additional information about my seller's permit. I am new to dropshipping so it was so helpful to have assistance at my finger tips.

Vibes
United States
5 months using the app
ShopSocial, Inc. replied September 11, 2023

Hello Vibes

Thank you for sharing your experience with us! We're thrilled to hear that Chette was able to promptly and professionally address your concerns regarding uploading merchandise to your Shopify store. Providing additional information about your seller's permit is a great testament to Chette's dedication to helping you succeed.

Edited October 29, 2021

Trendsi has been great since the day 1. Their response very fast and efficient. Miles was very helpful and answered all my questions. thanks.

Shaambala
United States
5 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Shaambala,

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Charmaine. Feedback like this is what makes us continue to come up for more ways to improve our services so please don't hesitate to reach out again if you need more help

Edited February 24, 2023

Super efficient customer service! Mia helped me with an order that had yet to be dispatched to best suit my needs. :)

My second experience was just as great! Angelo helped me out this time, with delivery timing and order processing for my shop.

doefox.
United States
5 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi, doefox,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

October 18, 2023

Czar is a very good customer support representative!

MEETHER
Singapore
5 months using the app
ShopSocial, Inc. replied October 20, 2023

Hello MEETHER,

That's fantastic to hear! We're thrilled that Czar provided you with excellent customer support. We'll be sure to pass along your kind words to him! Feel free to reach out if you have any more feedback or need assistance in the future. Have a wonderful day! 😊🌟

September 24, 2023

Gretel was very knowledgeable and helpful regarding my issue. She was able to get the info I needed to feel at ease about my purchase. Thank you Gretel ☺️

NGAMI FASHION
United States
5 months using the app
ShopSocial, Inc. replied September 26, 2023

Hello NGAMI FASHION,

Thank you for your kind words! We're delighted to hear about your positive experience with Gretel. If you have any further questions or need assistance in the future, feel free to reach out. 😊