Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 17, 2023

My customers love the products. I also Love the products and customer service is very helpful. To me that is a winning combo.

Sleepy Alaskan Nights
United States
5 months using the app
ShopSocial, Inc. replied May 17, 2023

Hi, Sleepy Alaskan Nights

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 4, 2022

I had some questions that Lee from Trendsi Chat answered and provided resources that are very helpful.

CarsRaé
United States
5 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, CarsRaé

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Lee. Feedback like this is what makes us continue to come up with more ways to improve our services so please don't hesitate to reach out again if you need more help.

January 30, 2023

Mia, Allan, and Lorie were very helpful when it came to answering all of my questions. I'm new to dropshipping and my experience with Trendsi has been a great one with no issues.

CherishMoonShop
United States
5 months using the app
January 31, 2023

I had couple of difficulties with my store but Angelo was really helpful and patient with me. I am extremely grateful because now my business can run smoothly.

Belinedah
United States
5 months using the app
January 1, 2023

Trendsi customer service is very helpful in answering any questions I have had. Allan was helpful in the Trendsi chat app.

Firefly and I Boutique
United States
5 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Firefly and I Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

Edited November 11, 2022

Definitely want to say thanks to CHETTE! for answering my quesItons in a way that made sense! Thanks so much! I lost my review link, but I'll just add on to this review for the last rep! So far so good! Very fast responses, knowledgeable customer support agents! Thanks Lorie for answering my sourcing questions! Great job!

VALEN MILYON
United States
5 months using the app
ShopSocial, Inc. replied October 9, 2022

Hi, VALEN MILYON

Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

Edited June 10, 2023

Gretle on Trendsi is a true straight forward professional! She explicitly answered all my questions. The tone through her responses made me feel really comfortable and very excited to launch my company with Trendsi. Thank you, Gretle for the extra boost of excitement. What better way then to start your business with a friendly professional. Thank you, Gretle!!
Annette

onyx boutique
United States
5 months using the app
ShopSocial, Inc. replied June 10, 2023

Hi onyx boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

July 11, 2023

I recently tried out the Trendsi fashion app and I must say, it's a good one! What really stood out to me was the exceptional customer service. I had the pleasure of interacting with Gretle, who went above and beyond to assist me. Her help made my experience even more enjoyable. Highly recommend giving Trendsi a try!

WoBlack
United States
5 months using the app
ShopSocial, Inc. replied July 13, 2023

Hi WoBlack,

That's wonderful to hear! It sounds like you had a positive experience with us and our customer service representative, Gretle. Exceptional customer service is one of our priorities. Thank you for sharing your recommendation for Trendsi. It's valuable for others who may be considering trying out our app to hear about positive experiences like yours. If you have any more questions or need assistance with anything else, feel free to ask! ❤️

April 29, 2022

Customer service is great. Karen was very knowledgeable and was able to answer my questions quickly and thoroughly. I'm glad to be working with a company that has real people who know their stuff and are happy to help.

Prophecy77
United States
5 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Prophecy77

Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Karen was able to provide you with the assistance that you deserved. 💛

Edited August 16, 2022

The Trendsi customer service team is always so helpful! Gretle replied to my messages very quickly and answered all the questions I had.

Shanae Deon
United States
5 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Shanae Deon

We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)