Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

Edited April 29, 2023

Awesome inventory and Chette was helpful when answering my questions. I enjoy the videos that explain how to become a better seller; they benefit my business. Mary was accommodating; she responded to my inquiry quickly.

Heavenly Goods
United States
5 months using the app
ShopSocial, Inc. replied April 17, 2023

Hi, Heavenly Goods

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

January 28, 2023

Raymart was a great help! Customer service is always top tier, very short response time and they help you through any questions you have every time!

TerrificThreads
United States
5 months using the app
March 20, 2023

Mary was awesome and super quick to reply to my frantic email about a situation today. I appreciate her quick response and help in this matter. And I appreciate Trendsi for offering dropshipping

Feeling Pretty Sparkly LLC
United States
5 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Feeling Pretty Sparkly LLC

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Mary for the job well done. Please do not hesitate to reach out to us again!

May 5, 2023

Mary at Trendsi, was so helpful. It is awesome to have such knowledgeable customer service to help us. She was amazing and very helpful. I am so glad that I have Mary and Trendsi helping me establish my Shopify store.

Cali Cactus Unlimted
United States
5 months using the app
ShopSocial, Inc. replied May 5, 2023

Hello Cali Cactus Unlimted,

It's great to hear that Mary was so helpful and provided you with excellent customer service! Having knowledgeable and helpful customer support can make all the difference when it comes to setting up and running a successful Shopify store. It's wonderful to know that you feel supported and that you're in good hands with Mary and Trendsi. Best of luck with your Shopify store! ❤️

September 25, 2021

Angelo is very professional it is fast and the attention has been very good.
!!!!!!!!!!!!!!!!!!!!!!!

DRALAE
Spain
5 months using the app
ShopSocial, Inc. replied September 27, 2021

Hello DRALAE,

Thank you so much! We will be sure to pass on the compliment to our CS team.

January 24, 2023

I have to shout out Lorie, she was so patient and helpful. Her instructions were simple to follow and helped me tremendously! I am so happy with the level of service and how polite she was. Looking forward to working with Trendsi so much this year.

RoseyPosey
United States
5 months using the app
February 27, 2022

I have found so far that this company is easy to work with. I am getting ready to launch my store, so I am eager to see how the delivery process goes. Thank you Gretle for your recent help in answering all of my questions. You were very knowledgeable.

Boho Fancy Boutique
United States
5 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Boho Fancy Boutique

We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!

January 19, 2023

Trendsi is nice app when it comes to drop shipping. They also have great customer service. I had a question about shipping and Gretle was kind enough to assist me and get my question answered promptly. Highly recommended app for retail stores!

Birbelle Boutique
United States
5 months using the app
January 31, 2023

i contact trendsi support and Raymart was helpful thank you i have questions about trendsi and he answered me with detailed reply .

thefashioners
Morocco
5 months using the app
Edited February 12, 2023

Hello. Cooperation with Trendsi is excellent.I had some problem with some informations i need and i get answere in 3 minutees. It is very pleasant and professional support approach, especially Mr. RAYMART. He washe was very willing and happy to give me advice. Maximum satisfaction

tunninger
Slovakia
5 months using the app