Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 5, 2022

Mia was very helpful and helped answer all my questions. So far, I am loving this app. I just installed it but I have high hopes for this new journey that I have started.

Royalicious® LLC
United States
5 months using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Royalicious® LLC

We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! 💕

November 2, 2022

I reached out by chat and spoke to Angelo tonight. He was really helpful, answered all my questions. I am looking forward to using Trendsi as my supplier.

Dagenhouse Fashions
United States
5 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Dagenhouse Fashions

Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

Edited April 29, 2023

Awesome inventory and Chette was helpful when answering my questions. I enjoy the videos that explain how to become a better seller; they benefit my business. Mary was accommodating; she responded to my inquiry quickly.

Heavenly Goods
United States
5 months using the app
ShopSocial, Inc. replied April 17, 2023

Hi, Heavenly Goods

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

January 28, 2023

Raymart was a great help! Customer service is always top tier, very short response time and they help you through any questions you have every time!

TerrificThreads
United States
5 months using the app
March 20, 2023

Mary was awesome and super quick to reply to my frantic email about a situation today. I appreciate her quick response and help in this matter. And I appreciate Trendsi for offering dropshipping

Feeling Pretty Sparkly LLC
United States
5 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Feeling Pretty Sparkly LLC

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Mary for the job well done. Please do not hesitate to reach out to us again!

May 5, 2023

Mary at Trendsi, was so helpful. It is awesome to have such knowledgeable customer service to help us. She was amazing and very helpful. I am so glad that I have Mary and Trendsi helping me establish my Shopify store.

Cali Cactus Unlimted
United States
5 months using the app
ShopSocial, Inc. replied May 5, 2023

Hello Cali Cactus Unlimted,

It's great to hear that Mary was so helpful and provided you with excellent customer service! Having knowledgeable and helpful customer support can make all the difference when it comes to setting up and running a successful Shopify store. It's wonderful to know that you feel supported and that you're in good hands with Mary and Trendsi. Best of luck with your Shopify store! ❤️

September 25, 2021

Angelo is very professional it is fast and the attention has been very good.
!!!!!!!!!!!!!!!!!!!!!!!

DRALAE
Spain
5 months using the app
ShopSocial, Inc. replied September 27, 2021

Hello DRALAE,

Thank you so much! We will be sure to pass on the compliment to our CS team.

January 24, 2023

I have to shout out Lorie, she was so patient and helpful. Her instructions were simple to follow and helped me tremendously! I am so happy with the level of service and how polite she was. Looking forward to working with Trendsi so much this year.

RoseyPosey
United States
5 months using the app
February 27, 2022

I have found so far that this company is easy to work with. I am getting ready to launch my store, so I am eager to see how the delivery process goes. Thank you Gretle for your recent help in answering all of my questions. You were very knowledgeable.

Boho Fancy Boutique
United States
5 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Boho Fancy Boutique

We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!

October 9, 2023

Great app, reliable, easy to install and manage. Used it for a quite some time and no issues whatsoever. I had chats with Chette and Angelo lately, also a couple other members of the team in the past and I always get fast, accurate and friendly CS.

BOHIQ - Women's Clothing - Plus Size Fashion
United States
5 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello BOHIQ - Women's Clothing - Plus Size Fashion,

Thank you for your positive review! We're delighted to hear that you find our app great, reliable, and easy to manage. Our team, including Chette, Angelo, and others, truly appreciates your kind words and is always here to provide fast, accurate, and friendly customer support. If you ever have more questions or need assistance, feel free to reach out anytime. ❤️