Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 6, 2024

Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.

The Finer Way
United States
ShopSocial, Inc. replied November 7, 2024

Hi The Finer Way,

Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!

We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫

Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution

Edited February 22, 2023

I had the pleasure of interacting with Lee and I must say that I was amazed by her level of professionalism. She was able to answer all of my questions with ease and helped me a lot. I would highly recommend her.

NaisQ
Bulgaria
5 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi NaisQ,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

September 26, 2022

Thank you so much Hazel for helping me with questions on my first order. I appreciate you answering all of my questions!

ciao belle boutique
United States
5 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, ciao belle boutique

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

November 5, 2024

I was having difficulty getting my trendsi drop shipping items show on my Shopify website. I used the chat app and Raymart assisted me. He was wonderful! Everything is working great now.

Southern Sweet T Boutique
United States
ShopSocial, Inc. replied November 7, 2024

Hi Southern Sweet T Boutique,

Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you and resolve the issue with getting your Trendsi items to show on your Shopify site. We truly appreciate your kind words, and we’ll be sure to pass them along to Raymart!

If you ever need further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help!

Thanks again for choosing Trendsi!

May 5, 2022

Trendsi has the best customer service. With great products, this is a win win. My customers are also very happy with the products.

FabulousFixx
United States
5 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, FabulousFixx

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

April 15, 2023

Trendsi is one of the best dropshipping apps I have found so far! Recently spoke with Raymart about a tracking concern I had and without me even asking he gave me every single piece of information I needed and more. Highly recommend.

Babiesandbeyond.co
United States
5 months using the app
ShopSocial, Inc. replied April 16, 2023

Hi,

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

May 26, 2022

I love the customer support, each rep is very nice however we are having a major issue with the pickup location being correct in the system. We have spent hours on with shopify support and Trendsi support and no one can figure it out. Every day we have to give all the Order numbers and have a representative manually changed the addresses. The Trendsi engineers are working on this issue. We love the clothes, quality and shipping time though!

Estornes&Boor Boutique
United States
5 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Estornes&Boor Boutique

Exceptional customer service is very important to us and we are glad that our CS team were able to provide that to you. Thank you for the kind review!

April 5, 2023

I had a simply question and it was answered quickly! Lee answered my question and shared a link to help me fully understand what I needed. Thank you Lee!

mylilbee
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, mylilbee

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

May 23, 2022

We started using this app when we starting dropshipping and closed our brick and mortar location. Trendsi has made finding on trend inventory at a great price so much easier! Customer service is amazing, Charmaine was so helpful!

Bliss & Backroads
United States
5 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Bliss & Backroads

Your review made our day and we are so excited to be a part of your boutique's launch! We will pass along the compliments to Charmaine and as always, we are here to see you win. Please reach out again for any help needed!

June 17, 2023

The customer service is very prompt, patient, and informative. My customer service rep, Anya, was very kind and cleared up some confusion I had regarding documentation requirements. I sincerely hope to continue working with Trendsi in the future!

Blurp Fashions
United States
5 months using the app
ShopSocial, Inc. replied June 19, 2023

Hi, Blurp Fashions

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.