Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 21, 2021

I'm loving the ease of this app. Just a matter of clicks as advertised and everything is posted and ready to sell in my store. Any questions I have had I simply click on their live chat option and within minutes I have answers/help. I recently had the opportunity to work with Gretle and she was amazing. Walked me through the process of orders from shopify to trendsi and did it with such grace. I will definitely continue to use Trendsi!

BohoBay Boutique
United States
5 months using the app
ShopSocial, Inc. replied October 22, 2021

Hi BohoBay Boutique,

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

November 1, 2023

I worked with Erica in Customer Service and she was very helpful!

AccessoryFlair
United States
5 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello AccessoryFlair,

That's fantastic to hear! 🎉 We're thrilled to know Erica provided you with excellent service. If you ever need further assistance, don't hesitate to reach out. Thanks for being a part of our community! 🌟

March 9, 2023

I had a problem signing into my account and Mary was very helpful in getting me back on in a very prompt time

Araly’s Boutique
United States
5 months using the app
May 12, 2022

I love their customer support already. Audrey was so helpful and answered all my questions. I'm just starting out so we will see how it goes from here.

All Store And More
United States
5 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, All Store And More

Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions and feedback.

Edited July 1, 2021

I have just recently started using this app. I am very please with customer service and the fact that I am the test market area, so there is a lot of respect that has been provided. Customer Service is so so helpful, I must give a shout out to Chen and the quick replies. Ella, Sherwin and Jaylene are AMAZING!! The trends they have in store are great and everything is up to date.

Bodacious Bliss
Canada
5 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Bodacious Bliss,

Thank you so much for your review! We are all so glad that you are enjoying your Trendsi experience! Please don't hesitate to contact us for anything you need in the future!

October 21, 2021

i been using trendsi for a while now and i have to say i love this app. The process of adding products is very easy. I really enjoy looking at theyre variations in style and feel like it can only make my store more successful. Thanks trendsi...

Linked Luxury
United States
5 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Linked Luxury,

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us about any questions or needs in the future.

March 21, 2023

Angelo was very helpful and easy to work with. He was able to give me a direct answer with no confusion.

Beautybuyty
United States
5 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beautybuyty

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

March 27, 2023

I am new to the app, but it has been easy to set up. When I had a question at 10:30pm I was shocked that I received an immediate response from a live person to assist. I will update you when I get a sale to let you know how the sales and shipping process went.

Dollzly Chic Boutique
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Dollzly Chic Boutique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

November 6, 2024

Great products and easy to use

J~Mom’s
United States
ShopSocial, Inc. replied November 7, 2024

Hi J~Mom’s,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the products and finding the platform easy to use. 😊 If you ever have any questions or need assistance, don't hesitate to reach out. We're always here to help!

November 6, 2024

Hi i am a new drop shipper and i am so excited about the style and variety of clothing that i see . Please more plus clothing . THANK YOU

Bee Creek Apparel, LLC
United States
ShopSocial, Inc. replied November 7, 2024

Hi Bee Creek Apparel, LLC,

Welcome to the world of dropshipping, and thank you so much for your excitement! 😊 We're so glad to hear you're loving the style and variety of clothing! Your feedback is really valuable, and we hear you on the demand for more plus-size options. We’re always working to expand and improve our selection, and we’ll definitely take your suggestion into account as we continue to grow.

If you ever need any help as you get started, feel free to reach out—we’re here for you every step of the way. Best of luck with your new venture, and thanks again for sharing your thoughts! 🌟