Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

December 25, 2022

Lee, Thanks for you support. Your information was very helpful for me. You professionally guide me about my Questions.

Alexara
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Alexara

We are so grateful for your kind review. Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

October 30, 2021

My first time trying this app and I had some many questions. And to my surprise Gretle helped me understand and answered not one but all my questions.

Da Best Kloset
United States
5 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi Da Best Kloset,

Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! 💛

February 1, 2023

Raymart was extremely helpful and responded to me in minutes of my request. Amazing customer service!

Sierra Belle
United States
5 months using the app
September 3, 2023

Trendsi is simply the best fashion Shopify app by far. They a team of professionals who are synchronized in harmony together. Trendsi has the best customer support amongst Shopify apps I have had. Only their superb customer support deserves yet another 5 stars. I'm extremely happy with Trendsi that's why they are my number one choice out of all the fashion apps on Shopify. Thank you Trendsi for the values you stand for.

STELLA ALLURA
Canada
5 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello, STELLA ALLURA

We're truly touched by your amazing review! We're overjoyed to hear that you consider Trendsi the best fashion Shopify app, and your praise for our professional and harmonious team means the world to us.

Receiving the title of "best customer support" among Shopify apps is a tremendous honor, and we're incredibly grateful for your support. Thank you for making us your number one choice, and for recognizing the values we stand for.

October 29, 2023

Customer Service is wonderful, I ask stupid questions sometimes but they are always helpful and help me through the process

Becky’s Treasures
United States
5 months using the app
ShopSocial, Inc. replied October 31, 2023

Hi Becky’s Treasures,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service team. Don't worry about any questions you have – we're here to help no matter what! Looking forward to assisting you again in the future. 😊

February 14, 2023

Needed help with new orders and Angelo was extremely helpful. Had a few questions and he was on top of it with answers. Thank you Angelo

House of Mercury
United States
5 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, House of Mercury

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

June 9, 2023

Raymart was very helpful and answered all my questions I had. He was Very polite and quick answering all my questions and concerns. Thank you so much!

B-youtiful Boutique
United States
5 months using the app
ShopSocial, Inc. replied June 9, 2023

Hello B-youtiful Boutique,

You're welcome! I'm glad to hear that Raymart was able to assist you and provide the information you needed. We are here to help you with any further questions or concerns you may have. Feel free to ask anything, and we will do our best to assist you. ❤️

May 2, 2023

Customer service was great. I have not personally used the app just yet, but I think it is going to be great.

Queen Bee'zz Designs
United States
5 months using the app
ShopSocial, Inc. replied May 2, 2023

Hi, Queen Bee'zz Designs

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

December 19, 2022

Customer service so far is top notch! Spoke with Chette who took me through the entire process of checking out my order. Will definitely be ordering again!

lovemybodi
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, lovemybodi

We are thrilled that Chette was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

Edited May 5, 2023

Thanks so much Chette for all your help. I am all set and looking forward to a productive year. You were great

:) Chaette again, thanks for all your help.

By Baano
United States
5 months using the app