Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

Edited February 24, 2023

Super efficient customer service! Mia helped me with an order that had yet to be dispatched to best suit my needs. :)

My second experience was just as great! Angelo helped me out this time, with delivery timing and order processing for my shop.

doefox.
United States
5 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi, doefox,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

October 18, 2023

Czar is a very good customer support representative!

MEETHER
Singapore
5 months using the app
ShopSocial, Inc. replied October 20, 2023

Hello MEETHER,

That's fantastic to hear! We're thrilled that Czar provided you with excellent customer support. We'll be sure to pass along your kind words to him! Feel free to reach out if you have any more feedback or need assistance in the future. Have a wonderful day! 😊🌟

September 24, 2023

Gretel was very knowledgeable and helpful regarding my issue. She was able to get the info I needed to feel at ease about my purchase. Thank you Gretel ☺️

NGAMI FASHION
United States
5 months using the app
ShopSocial, Inc. replied September 26, 2023

Hello NGAMI FASHION,

Thank you for your kind words! We're delighted to hear about your positive experience with Gretel. If you have any further questions or need assistance in the future, feel free to reach out. 😊

September 5, 2023

Dear Trendsi Team,

I wanted to take a moment to express my heartfelt thanks for the outstanding technical support provided by Meinowear, specifically by Chette.

Chette's assistance was not only prompt but also incredibly knowledgeable. They went above and beyond to address my concerns and resolve the issues I was facing with my Meinowear products. Their professionalism and dedication to customer satisfaction are truly commendable.

I am genuinely impressed by the level of support I received, and it has undoubtedly enhanced my overall experience with Trendsi and Meinowear. Chette's expertise and friendly demeanor made the entire process seamless and stress-free.

Thank you once again, Chette and the entire Trendsi team, for your exceptional service. Your commitment to customer satisfaction has left a lasting impression, and I look forward to continuing to be a loyal customer.

Warm regards,
MeinoWear

MeinoWear
Türkiye
5 months using the app
ShopSocial, Inc. replied September 6, 2023

Hello MeinoWear,

We are absolutely thrilled to hear about your positive experience with our technical support, especially with Chette. Your kind words and recognition mean a great deal to us. We're delighted that Chette's assistance exceeded your expectations and made your experience with Meinowear products a seamless one.

Thank you for your trust and loyalty. We look forward to continuing to provide you with exceptional service. ❤️🌹

February 24, 2023

I am new to Trendsi and drop shipping overall - Any questions I have had thus far Gretle and Raymart both have been so very helpful! And so sweet! thank you both!!

LOVE AND LAUGHS BY KAT
United States
5 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi LOVE AND LAUGHS BY KAT,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

September 3, 2023

so far so good set up was really easy allan helped me get all my docs goin and approved

Hava-Kini
United States
5 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello Hava-Kini

We're delighted to hear that your experience with Trendsi has been smooth and hassle-free. It's fantastic to know that our setup was easy for you, and we're grateful to Allan for helping you with your documents and approvals.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

February 18, 2022

Vast choice of products, fast shippings and, most of all, great customer support! I had a problem connecting my store to the app and Lorie helped me out in few minutes. Great, great, great customer support!

Canova
Italy
5 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi, Canova

Thank you so much for taking the time to give us your wonderful feedback! Trendsi hope to help your brand accelerate to reach your goal. We'll pass along your compliments to Lorie and please contact Trendsi support if you need help!

July 5, 2022

Mia was very helpful and helped answer all my questions. So far, I am loving this app. I just installed it but I have high hopes for this new journey that I have started.

Royalicious® LLC
United States
5 months using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Royalicious® LLC

We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! 💕

November 2, 2022

I reached out by chat and spoke to Angelo tonight. He was really helpful, answered all my questions. I am looking forward to using Trendsi as my supplier.

Dagenhouse Fashions
United States
5 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Dagenhouse Fashions

Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

October 9, 2023

Great app, reliable, easy to install and manage. Used it for a quite some time and no issues whatsoever. I had chats with Chette and Angelo lately, also a couple other members of the team in the past and I always get fast, accurate and friendly CS.

BOHIQ - Women's Clothing - Plus Size Fashion
United States
5 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello BOHIQ - Women's Clothing - Plus Size Fashion,

Thank you for your positive review! We're delighted to hear that you find our app great, reliable, and easy to manage. Our team, including Chette, Angelo, and others, truly appreciates your kind words and is always here to provide fast, accurate, and friendly customer support. If you ever have more questions or need assistance, feel free to reach out anytime. ❤️