Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 8, 2022

Thanks Charmaine for answering all my questions. You did an amazing job in providing all the necessary information I needed to work on my Shopify store.

chicstylze.com
United States
5 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, chicstylze.com

User experience is VERY important to us, so we are so happy to hear that the setup was easy. Thank you for the review!

July 5, 2023

i Had some concerns about my account and Allan helped my all the step of the way. very professional....

Shop With Zess
United States
5 months using the app
ShopSocial, Inc. replied July 6, 2023

Hello Shop With Zess

Thank you for your 5-star review! We're thrilled to hear that Allan provided you with professional assistance throughout your account concerns. We're here to help whenever you need us.

August 29, 2022

Alan from CS was very helpful & knew exactly how to fix my credit issue. This was my first time contacting them & they were quick to respond.

Sunny Skies Boutique
United States
5 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Sunny Skies Boutique

We appreciate your review and we're sure that Alan does too! Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊

September 9, 2021

I just started using Trendsi and had a couple of orders. I always get nervous with dropshipping but spoke with Karen via chat and inquired about a couple of orders and she was great; put my mind at ease. Sensual Fashion Boutique will continue to use Trendsi, it's great.

Sensual Fashion Boutique
United States
5 months using the app
ShopSocial, Inc. replied September 10, 2021

Hi there Sensual Fashion Boutique,

We're are so glad Karen was able to put your mind at ease. Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.

September 27, 2021

I love this app. I'm away from home and I'm still able to up load new items and i dont have to worry about shipping. Angelo has been amazing in answering my 100s of questions.
The only thing I can complain about is that it keeps crashing and I have to start over.

Rebel Rose Studio
United States
5 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Rebel Rose Studio,

We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

September 28, 2021

Thank you soo much to all the great staff at Trendsi. There all so wonderful. Angelo was so helpful tonight when I was trying to work out currency issues! Highly recommend this app!

Happy Mumma Sunshine
Singapore
5 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Happy Mumma Sunshine,

Thank you so much for your kind words! We'll make sure to pass along the compliments to the team. Please don't hesitate to reach out to our 24/7 support team again!

April 26, 2023

Raymart was amazing and so helpful with my questions! They were super fast to respond and that brought me peace and comfort to know that when I needed help, someone was right there to help me within seconds! Thank you Raymart!!

Creation Station205
United States
5 months using the app
ShopSocial, Inc. replied April 27, 2023

Hello Creation Station205,

We are glad to hear that you had a positive experience with Raymart who was able to assist you quickly and effectively. If you have any other questions or concerns, feel free to ask me and I'll do my best to help you. :)

May 17, 2023

Gretle was of great help this morning. Fast and efficient with customer service, i highly recommend them .

Authentically Beautiful
United States
5 months using the app
ShopSocial, Inc. replied May 17, 2023

Hi, Authentically Beautiful

We are happy that our Gretle was able to assist you.We will make sure to pass along the compliments to her. Thank you for the kind review!

June 23, 2023

Chette was wonderful to help me get the Trendsi app set up. I am new to Shopify and she was very patient and helpful.

Mi and Gi Boutique
United States
5 months using the app
July 10, 2023

I haven't started yet, but the customer service is very good, thank you

vabiana.com
United States
5 months using the app
ShopSocial, Inc. replied July 12, 2023

Hello, vabiana.com

Thank you for your feedback! We're glad to hear that you've had a positive experience with our customer service team. If you have any questions or need support as you begin your journey with us, please don't hesitate to reach out. We appreciate the opportunity to serve you.