Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

May 2, 2023

Customer service was great. I have not personally used the app just yet, but I think it is going to be great.

Queen Bee'zz Designs
United States
5 months using the app
ShopSocial, Inc. replied May 2, 2023

Hi, Queen Bee'zz Designs

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

December 19, 2022

Customer service so far is top notch! Spoke with Chette who took me through the entire process of checking out my order. Will definitely be ordering again!

lovemybodi
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, lovemybodi

We are thrilled that Chette was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

August 14, 2023

Miss Gretle has been nothing, but amazing in everything set things up in my store. I appreciate all of her help. Thank you so much again. She stayed up with me answering what I needed. She didn't make me feel dumb.

You Tee Me Bay
United States
5 months using the app
ShopSocial, Inc. replied August 15, 2023

You Tee Me Bay

It's fantastic to hear about your positive experience with Gretle! We're glad she could assist you in setting things up for your store. Your appreciation means a lot, and we're here to support you whenever you need help. Thanks for sharing your feedback!

Edited May 5, 2023

Thanks so much Chette for all your help. I am all set and looking forward to a productive year. You were great

:) Chaette again, thanks for all your help.

By Baano
United States
5 months using the app
Edited March 11, 2023

Amazing customer service! Very responsive and easy to communicate with.
Special thanks to Gretle!

** Thank you Jaylene, for helping me resolve my delayed order issue. Trendsi really came thiqq so matter. I appreciate your help

Elivate Fashion
United States
5 months using the app
ShopSocial, Inc. replied March 9, 2023

We are very sorry to hear of your most recent experience. This is definitely not the norm for our orders and we will be sure to investigate and provide you with detailed information. Please be on the look out for an email from us.

April 2, 2023

I made my first sale today and had questions about processing times and Mary helped me out. She was very helpful. Thank you for your help Mary.

K & W's Boutique
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, K & W's Boutique

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

September 24, 2023

Gretel was very knowledgeable and helpful regarding my issue. She was able to get the info I needed to feel at ease about my purchase. Thank you Gretel ☺️

NGAMI FASHION
United States
5 months using the app
ShopSocial, Inc. replied September 26, 2023

Hello NGAMI FASHION,

Thank you for your kind words! We're delighted to hear about your positive experience with Gretel. If you have any further questions or need assistance in the future, feel free to reach out. 😊

May 17, 2023

"Raymart" was awesome answered everything I needed. I was lost but he helped me out and explained everything. truly awesome.

tenderlovecaremart.com
United States
5 months using the app
ShopSocial, Inc. replied May 18, 2023

Hi tenderlovecaremart.com,

Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️

September 9, 2023

I had some concerns on how to upload my merchandise onto my Shopify and my agent Chette replied to me very quickly and assisted me with all my concerns professionally and even gave me additional information about my seller's permit. I am new to dropshipping so it was so helpful to have assistance at my finger tips.

Vibes
United States
5 months using the app
ShopSocial, Inc. replied September 11, 2023

Hello Vibes

Thank you for sharing your experience with us! We're thrilled to hear that Chette was able to promptly and professionally address your concerns regarding uploading merchandise to your Shopify store. Providing additional information about your seller's permit is a great testament to Chette's dedication to helping you succeed.

September 18, 2021

Trendsi is great! Really easy to set up and didn't need any technical support. Very straight forward. Thanks Angelo for supporting all my questions so proactively!

Shopalon
United States
5 months using the app
ShopSocial, Inc. replied September 19, 2021

Hello Shopalon,

User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review!