Reviews (3,629)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 12, 2022

Trendsi the best, Customer service amazing, Thank you MIA, Trendsi the best, Customer service amazing, Thank you MIA,

Sophiareneboutique.com
United States
6 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Sophiareneboutique.com

We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! ❤️

May 23, 2023

Mia was super helpful! I had a quick question about an order and in under a minute I was connected to Mia who solved my question. LOVE Trendsi!!! Amazing selection of products and the support has been incredible!

Running With Wolves
United States
6 months using the app
ShopSocial, Inc. replied May 23, 2023

Hi, Running With Wolves

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

March 17, 2023

Was having an issue with connecting Trendsi to store. Reached out for help got Chette which was great because she knew exactly what I need to do to get my store connected to app. Thanks Chette:)

KK's Closet
United States
6 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, KK's Closet

Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

May 13, 2023

Trendsi is absolutely amazing! The products are incredible, and the shipping time is unreal! Trendsi is simply our go-to supplier! Their staff is ready to help whenever we needed it, and they responded to us within minutes! I am particularly grateful to Gretle for her willingness to help, her kindness and her effort! Thank you so much, Gretle!

Modesty Clothing Co
United States
6 months using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

July 22, 2022

Chette provided me with a 5 star customer service today! She was very prompt and responsive to all my queries and I am very happy to have her help me today! Thank you Chette!!

Fitnesswear Insider
United States
6 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Fitnesswear Insider

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Chette. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

September 1, 2023

I just had the pleasure of working with Dave with the help messenger, who was providing me with help navigating my way through your app. He was excellent in helping me! His knowledge PATIENT and guidance made the experience smooth and enjoyable. I hung up fully understanding the functions and features. I JUST signed up and I can tell this will be a wonderful partnership!

ManPri Selections - Trendy Online Fashion Store
United States
6 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello ManPri Selections - Trendy Online Fashion Store

Thank you for sharing your positive experience with Dave! We're thrilled to hear that he provided you with excellent assistance and that you had a smooth and enjoyable experience. Welcome to Trendsi! We're excited about this wonderful partnership as well!

Edited February 20, 2023

Customer service is great! Angelo was an awesome help and answered my question right away with all the information I needed!

I once again worked with Angelo on a question I had, and he was able to instantly provide me with the information I needed. He is great!

AWildSpirit
United States
6 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi AWildSpirit,
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

July 26, 2022

Gretle was very helpful in changing the shipping address for my customer. This is my first time using this company and they have started off right with me.

LORDZ BEAUTY STUDIO
United States
6 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, LORDZ BEAUTY STUDIO

We are so grateful for your kind review. Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

November 9, 2021

It was nice interacting with a representative "Pearl". She was very knowledgeable and walked me through the steps very nicely. Great Job!

ZUNIESTA
United States
6 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi ZUNIESTA,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

October 19, 2023

Trendsi has been wonderful. I recently had the pleasure of speaking to Czar. From the moment I reached out with my inquiries, Czar was quick to respond and demonstrated an understanding of the subject matter. Their ability to address my questions promptly and effectively left a lasting impression. Thank you, Czar, for your outstanding support.

Fern + Moss
United States
6 months using the app
ShopSocial, Inc. replied October 21, 2023

Hello Fern + Moss,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar. We take pride in providing prompt and effective support. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your business! ❤️