Reviews (3,629)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 15, 2023

Chette was very helpful , went above and beyond my request.

Bèl
United States
6 months using the app
ShopSocial, Inc. replied October 16, 2023

Dear Bèl

Thank you for your feedback! We're delighted to hear that Chette was very helpful and went above and beyond your request.

Our team is dedicated to providing exceptional support, and we're here to assist you with anything you need. If you have more questions or require further support in the future, please don't hesitate to reach out. We're here to help!

August 23, 2023

I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA

Sasha Chique
United States
6 months using the app
ShopSocial, Inc. replied August 25, 2023

Hi Sasha Chique,

Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️

June 26, 2023

Trendsi customer care support is second to none, its professional, they have an amazing stuff with kind ways of approaching clients specially Lorie she was amazing.Thank you trendsi team,thank you lorie.

Coladies.com
United States
6 months using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Coladies.com

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

May 18, 2023

Mia, you are an awesome help! I needed assistance testing to see how to get products showing up. Ended up finding the problem with her help and they had such a nice and positive attitude!

bellstudios242
United States
6 months using the app
ShopSocial, Inc. replied May 18, 2023

Hi, bellstudios242

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

June 14, 2023

Mia was so helpful in helping with understanding the status of my item's shipping.. she was quick and was very pleasant to speak with!

GLAMISIMA
United States
6 months using the app
ShopSocial, Inc. replied June 14, 2023

Hi, GLAMISIMA

Mia really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

March 29, 2023

Allan was wonderful! I was new to this whole thing and he helped me see much more confident about processing my order correctly.

Golden Poodle Boutique
United States
6 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Golden Poodle Boutique

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

September 30, 2021

Best drop shipping app. Clothes are all well-made and stock photos are nice. I love that it cost nothing to use, and they are always trying to add new features and they add new arrivals daily. The customer service is exceptional. Every time I've had to contact them, they are fast to resolve. Angelo helped me last time and was so helpful. One thing I can't wait till they add is shipping to Canada and other places. Although you can send them a shipping label and they will ship for you to other areas. Another thing I would love is return shipping that is 30 days rather than the 6 and even free return shipping. That would be the best if they added that. But 6 days is not hard to ask from customers.

Savagepunks
United States
6 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Savagepunks,

hanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.

February 2, 2023

Highly recommended for Drop shipping. Mia is awesome, she was really helpful and was able to solve my questions right away

Ligisol Jewelry
United States
6 months using the app
November 6, 2021

Grette was super helpful within seconds of me messaging with a question. She provided some very useful info and made sure I had what I needed to get started! Loving this app and looking forward to launching my Boutique Collection!

The Little Velvet Room
United States
6 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi The Little Velvet Room,

Your review made our day and we are so excited to be a part of your boutique's launch! We will pass along the compliments to Gretle and as always, we are here to see you win. Please reach out again for any help needed!

September 14, 2022

We had a few questions that we needed answered and Chette was very responsive and helped answer our questions quickly. Customer service is great!

Wooded Mountain
United States
6 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Wooded Mountain

Chette is one of our precious gems and we're glad she was able to help you. We'll make sure to pass along the compliments to her and please reach out anytime, we're here for you 24/7 💕