Reviews (3,644)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 10, 2023

Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!

Fidgets
United States
6 months using the app
ShopSocial, Inc. replied July 12, 2023

Hello Fidgets

Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your questions. We hope that once you start using our app, it will exceed your expectations. If you have any further inquiries or need assistance in the future, please feel free to reach out.

December 13, 2022

I had issues with shipping in my store, so I contacted Trendsi for support and Vince was able to have my problem resolved in less than 20 minutes. Thank you!!!!

Uptown Design
United States
6 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Uptown Design

Thank you for your wonderful review! We take pride in providing excellent customer service and we are so happy to know that we've hit that mark for you. Please reach out again if you need help, we are available 24/7! 💛

March 18, 2023

I really appreciate Gretle! Thank you for getting back to me so quickly. Amazing customer service Trendsi.

Bell And Moon
United States
6 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Bell And Moon

Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Gretle and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

October 10, 2022

Angelo was super helpful and very fast at helping with my issue! Customer service is great! Love using Trendsi as a vendor!

Mysticwatersboutique
United States
5 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Mysticwatersboutique

Thank you so much for the review. Please continue to reach out to us if you have more questions or need help. We are here for you 24/7!

March 3, 2024

Joel is amazing!!! Friendly and very helpful. I love this site for suppling my shopify store.

My Myxed Emotionz
United States
3 months using the app
ShopSocial, Inc. replied March 4, 2024

Hello My Myxed Emotionz,

Thank you so much for the kind words! Joel is thrilled to hear that you found our service helpful and friendly. We're excited to continue supporting your Shopify store! 😊🎉

Edited June 2, 2023

Czar & Chette were very helpful with all my questions :) Very polite, quick responses and answered all of my questions! Thank you so much!!! Awesome team. Just starting out and I'm also loving the ease of how to items get added right onto your site! You guys make it so easy!

Luminous Lion Boutique
United States
5 months using the app
ShopSocial, Inc. replied June 2, 2023

Hi, Luminous Lion Boutique

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

August 15, 2023

Allan from Trendsi is awesome. I started off with a couple quick questions that soon turned in to 27 emails. I kept have more questions about shipping the fees how customers get their shipping information just to name a few. He answered all my questions within minutes and had the exact information I needed to proceed with my store. If I ever need any other help from Trendsi I'll definitely ask for him

J & I FOR THE BEDROOM
United States
5 months using the app
ShopSocial, Inc. replied August 17, 2023

Hello J & I FOR THE BEDROOM,

It sounds like you had a great experience with Allan from our customer support team! It's wonderful to hear that he was able to promptly address all your questions and provide you with the necessary information to proceed with your store. Effective and efficient customer support can make a significant difference in the success of a business and this is one of our top priorities. If you ever require assistance from us again, don't hesitate to reach out for help. ❤️

December 20, 2022

Great Service and quick response. Definitely a great product provider. Will keep working with the company to build my business.

Rarity
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Rarity

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

December 7, 2021

excellent attention from Gretle :), responds quickly and helps you integrate to Shopify, and they have fast shipping to the United States

Diane's Store
United States
5 months using the app
ShopSocial, Inc. replied December 13, 2021

Hi Diane's Store,

We're glad that you found Gretle helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛

September 3, 2022

Vince at Trendsi was very helpful and awesome! I have been with Trendsi for a month and I love it!!! Great dropshipping site and quick shipping! I am so happy to have found them.

Gypsy Willows
United States
5 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Gypsy Willows

We're so grateful for your feedback and glad that Vince was able to help you with everything you needed. Our customer service is amazing and available 24/7 for any questions or help! 💛