Reviews (3,324)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the team's availability and responsiveness. The app is appreciated for its user-friendly interface and seamless Shopify integration, which simplifies product syncing and store management. Merchants value the wide selection of trendy, high-quality fashion items that enhance their store offerings. They also benefit from efficient order processing and shipping, which boosts customer satisfaction. Features like sample purchasing, TikTok integration, and product customization tools support business growth. Additionally, the absence of subscription fees makes it a cost-effective choice for dropshipping businesses. When issues arise, the responsive support team ensures smooth business operations.

May 24, 2023

So far, good... Great help from Angelo and super quick response time. I love that all of my favorite brands are under one platform. I know the product are high quality and it gives me the option to choose shipping areas.

Ellie Maye
United States
5 months using the app
ShopSocial, Inc. replied May 24, 2023

Hi, Ellie Maye

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

October 28, 2022

Hazel was prompt in helping me link my shopify store to Trendsi. Keep up the good work. Kudos & Cheers!

Velvet Cloth
India
5 months using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Velvet Cloth

Thank you for your review! We will make sure to pass along the compliments to Hazel and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛

Edited December 17, 2022

I contacted customer support today and I was lucky to have Raymart help me with some product information, he was very helpful and patient with me and just made this a great experience for a new store owner. Thank you Raymart.

Today I had the Privilege of having Chette Help me with a couple of question's regarding shipping and location, I believe this is the second time she helps me, she is great!

DAS-NEEDED
United States
5 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, DAS-NEEDED

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

July 15, 2022

Chette with customer service was wonderful. Really helped me when I was having a hard time with Shopify and trendsi not communicating

Lindy Judd
United States
5 months using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Lindy Judd

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Chette. Our CS team is always here to assist you anytime you need it.

February 4, 2023

Thank you Allen for the quick response about my customers order and helping correct the address to make sure they got the order shipped out properly and on time. SBB

Southern Boho Boutique
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2023

Hi, Southern Boho Boutique

Thank you for your review and we are glad that Allan was able to help you with all your concern. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

July 11, 2023

I recently tried out the Trendsi fashion app and I must say, it's a good one! What really stood out to me was the exceptional customer service. I had the pleasure of interacting with Gretle, who went above and beyond to assist me. Her help made my experience even more enjoyable. Highly recommend giving Trendsi a try!

WoBlack
United States
5 months using the app
ShopSocial, Inc. replied July 13, 2023

Hi WoBlack,

That's wonderful to hear! It sounds like you had a positive experience with us and our customer service representative, Gretle. Exceptional customer service is one of our priorities. Thank you for sharing your recommendation for Trendsi. It's valuable for others who may be considering trying out our app to hear about positive experiences like yours. If you have any more questions or need assistance with anything else, feel free to ask! ❤️

Edited June 10, 2023

Gretle on Trendsi is a true straight forward professional! She explicitly answered all my questions. The tone through her responses made me feel really comfortable and very excited to launch my company with Trendsi. Thank you, Gretle for the extra boost of excitement. What better way then to start your business with a friendly professional. Thank you, Gretle!!
Annette

onyx boutique
United States
5 months using the app
ShopSocial, Inc. replied June 10, 2023

Hi onyx boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

May 17, 2023

My customers love the products. I also Love the products and customer service is very helpful. To me that is a winning combo.

Sleepy Alaskan Nights
United States
5 months using the app
ShopSocial, Inc. replied May 17, 2023

Hi, Sleepy Alaskan Nights

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 19, 2023

I reached out for help. I was very pleased. Thanks so much. Angelo, you help me out!!! I would recommend you guys as a great support system any day

TrueOG
United States
5 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, TrueOG

We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

October 10, 2022

I enjoy this app because of the quality of the items and great customer service. There has been an increase in my sales since using this app and it has been great. Lee was great with assisting me and helped me understand the app better. I would definitely recommend this app to any drop shippers wanting to start an online boutique. This app is really helpful.

Beautiful Boutique Co
United States
5 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Beautiful Boutique Co

Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.