Reviews (3,642)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 10, 2022

I love the App, Its very easy to use and it has awesome products... Most of all the customer Service is awesome! I spoke to about 3 agents today and they were all great! but one young lady by the name of Lhirose she was exceptional, She went above and beyond to help me, and was the only one who solved my issue after speaking with 3 others. Everyone was great but she was exceptional. Thank You All...

Brooklyn Av Fashion
United States
6 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Brooklyn Av Fashion

Thank you for your feedback! Lhirose is a rockstar! isn't she? We will make sure to pass along the compliments to her. Please do not hesitate to reach out again anytime you need help.

April 13, 2023

thank you so much for your help "Angelo"- you were fast and efficient and answered all of my questions

Desirables
United States
6 months using the app
ShopSocial, Inc. replied April 14, 2023

Hi Desirables,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

May 15, 2022

The customer service is absolutely amazing! Angelo responded to my questions super fast & quickly helped me solve a small issue I was having. Plus, trendsi offers amazing clothing for my business!!

siennadesol
United States
6 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi,siennadesol

Thank you so much for your review. We love you back and we are so glad that our team was able to provide you the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!

March 8, 2023

Raymart was amazing! Answered all my questions so fast! Had some questions regarding the timing of my orders, and he able to help me out. Great customer service!

Jenny B's Pretty Things
United States
6 months using the app
September 15, 2022

This app is great! The products are great...the assistance they off you, could not get any easier with starting my store. Customer service is honestly one of the best things about them. Always willing to help in chat no matter the time. Chatted with Gretle today and she was so quick to answer my question. Could not recommend her or the team and this app more!!

The Vintage Rose
United States
6 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, The Vintage Rose

Your kind review certainly made our day and we'll be sure to pass along the compliments to Gretle. Please contact us again with any questions, we are available 24/7! 💛

September 8, 2022

I ran into an issue with my online store. Mia answered all my question
I am Grateful for Mrs. Mia. She is a true jewel. she makes this a piece of cake. i am grateful for people like her. Thank you Mia

Tayz Big Secret
United States
6 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Tayz Big Secret

Mia is really amazing! We are so lucky to have her. It is our pride to provide excellence in customer experience and we are glad to hear your feedback. Continue reaching out to customer support should you have any questions 💕

March 27, 2022

I love the Trendsi app. The entire company is amazing and Angelo was extremely helpful in a wrong address miss communication.

Rustic Pineapple Boutique
United States
6 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Rustic Pineapple Boutique

Your review made our day and we'll make sure to pass along the compliments to Angelo! Please don't hesitate to reach out again anytime. 💛

Edited April 11, 2023

New to the e-commerce world just trying to figure out how to get started Trendsi is making it very easy for me.
Thank you Lorie

MSOONclothing.com
United States
6 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi MSOONclothing.com,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

September 8, 2022

Mia is the BEST! I had an issue with payment, and she cleared it up quickly and made me feel 1000% better and assured that my customer would be taken care of. I really appreciate that she took the time to understand and act quickly. Thank you, so much MIA!!

LuvMeFirst
United States
6 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, LuvMeFirst

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us 💕

Edited April 6, 2023

I had questions about Trendsi before moving forward. I contacted support and spoke with Ramart who was very patient and professional. He explained the process very clearly.
On a seperate occasion I was experiencing difficulty connecting the Trendsi app to my Shopify store. I contacted support and spoke with Gretle who was very helpful. She walked me through the process, and helped me figure out that I needed to uninstall the app then re-install it. Now it works and I am very happy. Gretle was really amazing and very knowledgeable. I appreciate all the Trendsi support. Great customer service A+++

BAILEY & THEO
United States
6 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, BAILEY & THEO

Thank you for your review! We're glad that we could help you get started, and we're excited to be a part of your business journey. We'll make sure to share the compliments with the team ❤️ Feel free to reach out with any questions or feedback.