Reviews (3,642)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited September 1, 2021

I had a few glitches integrating the app, but customer service fixed the issue and I was able to add the products to my store. The product selection is top notch and the brand collaborations will make scaling the store a breeze. Fast US based shipping , competitive prices and free to install. Who can ask for more?

Prime Level Deals
United States
6 months using the app
ShopSocial, Inc. replied August 31, 2021

Hi Prime Level Deals

Thanks for your feedback. We are glad that you like our product selections and it's our mission to help online sellers like you to start and grow your fashion business.

We are sorry for the inconvenience that you experienced. We have already identified and resolved the issue. Please try re-adding the Trendsi Shopify app one more time and let us know if the issue persists.

Please feel free to reach out if you have any questions or feedback about our features, we want to give you the best service possible and help you grow your business!

January 15, 2022

I used this amazing App. They have high-quality photographs. Their fast reply and way of solving issues are some of the things that I like the most about them.

Mydressa
Canada
6 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Mydressa

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Lorie and please do not hesitate to reach out again anytime you need help.

Edited April 11, 2023

I have to say that Angelo gave great information with the trouble I was having.
He help me and resolved my issue with accurate information.

The Checkout Mart 123
United States
6 months using the app
June 10, 2022

Mia was so helpful with helping me link my Trendsi and Shopify! She diagnosed the problem right away and provided me with a helpful solution.

Wild Blue Hearts Boutique
United States
6 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Wild Blue Hearts Boutique

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

November 22, 2021

I needed help to get products ready to add to my shopify store and Gretle is absolutely fabulous to work with. She's so helpful and very patient!! So far the process of adding has been very easy.

Tyra's Boutique
United States
6 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Tyra's Boutique,

We appreciate your fabulous review and we're so glad Gretle helped you get started. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

May 9, 2023

Lorie is very knowledgeable about Trendsi products, the ins and outs of their website, and Shopify. She helped me in a timely manner. Keep it up, Lorie.

FamilyFashionsHub
United States
6 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, FamilyFashionsHub

We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

August 17, 2023

I am new to drop shipping and so far, this has been the easiest to use. I have my first site running (www.habiliment.shop) with a range of items. Once I received my first order, Maria was super helpful ensuring that the brand would be translated with packaging. Also, customer service was helpful in walking me through my first order. Hopefully there is a long term business relationship starting.

Habiliment
United States
6 months using the app
ShopSocial, Inc. replied August 18, 2023

Hello Habiliment,

Exceptional customer service is very important to us and we are glad Maria was able to provide that to you. We will make sure to pass along the compliments to her. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. Thank you for the kind review! ❤️

January 30, 2023

I had a question in regard to an order from Trendsi and Chette answered in a timely manner and made sure she gave the answers I needed to place my order easy. She was very polite and hope to get other representatives as kind as she was to help with any other questions I may have. Thanks Chette!

InsPinkLabel
United States
6 months using the app
November 2, 2022

Talk to Raymart was execellent in answering my questions did a great job of explaining everything to me great guy

Serene Style
United States
6 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Serene Style

We are thrilled that Raymart was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

March 7, 2023

Czar helped me with an issue I was having and she was very efficient and sweet! She answered my questions quick

Victoria Royale Boutique
United States
6 months using the app