Reviews (3,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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I have enjoyed using this user friendly app it has made my life and business run smoothly!! Most of all the support is very helpful with every purchase or order. I would like to thank Gretle at Trendsi support she literally replied to my support email within minutes and was so very helpful. This is a dropshipping service I will intend to use for my business for years to come. You should too. I would like to mention Mary from the support team who was and is always going the extra mile to help and assist you.
Hello JUST JEN,
That's fantastic to hear! We're thrilled that you're finding our app user-friendly and that it's making such a positive impact on your life and business. It's always our goal to provide excellent support, and we're so glad to hear that Gretle was able to assist you promptly and effectively. We're honored to have you as a long-term partner, and we can't wait to continue supporting your business for years to come. Thank you for your kind words and for choosing us! ❤️
Trendsi customer support is always the best!! they answer you all your questions and I had a ton haha... We were for like 2 1/2 hrs. going back and forth and she answer ALL my questions without rushing. Thank you so much Lee!!!
-Nancy
Hi, LATEST RAGE
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I had a question about my Shopify website pages/navigation organization and how to add Trendsi's created collections via individual web pages/tabs without the Trendsi name showing on my site.
I had the pleasure of emailing with Lee from Tendsi's Support Team who was exceptional at the task of explaining to me what I needed from the Shopify side and helped me to clearly understand how to obtain the desired changes/additions to my existing online Shopify store. When I thought my investment was a Sunk Cost and wasted, Lee took the extra time to help me understand that that was not the case and that I could get the desired web navigation via Shopify's Support Team; that this could be done without negative configuration impacts when making future attempts to add new merchandise from Trendsi, and with only showing my Store Name. Thank you again, Lee!
Hi, Glorious Glamor
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!
I am so excited to include drop shipping in my boutique and extend product line with less inventory, shipping and such responsibilities. Linking items to my Shopify store was so easy and emailing with Charmaine has been so helpful, I’m very excited with my partnership with Trendsi!
Hi, Lyla Belle Boutique
Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.
I Love The Trendsi App via Shopify, It offers a seamless integrating experience. A user-friendly interface, and wide product range, Also Gretle from the support team was very helpful. Highly recommended! ⭐⭐⭐⭐⭐
Hello She'va the Brand
Thank you for your wonderful review! We are thrilled to know that you love the app and had a seamless integrating experience. Our team works hard to ensure a user-friendly interface and a wide product range to meet your needs.
We're especially grateful for your acknowledgment of Gretle's helpfulness from our support team. Providing excellent customer service is one of our top priorities, and we're glad that Gretle made a positive impact on your experience.
Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
I had questions about supplying a Brick-and-Mortar store and the, tech support is Amazing!!!
thank You, Lorie,
Hello Laesmarthome
Thank you so much for your wonderful review! We're thrilled to hear that our tech support team, especially Lorie, could provide you with amazing assistance regarding supplying your Brick-and-Mortar store.
If you have any more questions or need further help in the future, don't hesitate to reach out. We're here to ensure your experience is top-notch.
Gretle was so helpful today when I was trying to find out information about a package. She was clear with her info and shew as also really nice. I have always had a good experience with Trendsi thus far.
Thank you Gretle.
Hello LambShop Studios,
Thank you for sharing your positive experience! We're thrilled to hear that Gretle provided you with such helpful and clear information. We're proud to have her on our team. We're looking forward to continue delivering great service for you. Thank you for choosing Trendsi! ❤️
Reached out to get some additional information as I was struggling to understand policies using shopify from Australia. Raymart was fantastic and very quick at answering all my questions.
Hi, Alba Jane
Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I have a chance to contact with Ms. Czar today related to New feature tiktok shop and Trendsi policy Ms Czar is a “ Fast mover”, she answered all my questions. She has knowledgeable and professional in her job. I appreciate for her time for me. And again, Trendsi will be proud of because Trendsi have Czar as a staff to keep reputation in your business.
Hello J-Daily Market,
Thank you for sharing your positive experience with Ms. Mary and the Trendsi team! It's great to hear that we were able to help you with your questions about integrating Trendsi App with Shopify and shipping and delivery times. Providing excellent customer service and support is essential for any business, and it's great to hear that you are satisfied with our support. If you have any further questions or concerns in the future, don't hesitate to reach out to us for assistance.
Lorie and Gretle from Trendsi provided exceptional customer service, going above and beyond to meet my needs. Her attention to detail and prompt responses made my experience truly outstanding. I highly recommend her for anyone seeking top-notch customer support.
Hi, earthasana
Exceptional customer service is very important to us and we are glad Lorie was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!