Reviews (3,435)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.

February 15, 2022

Best customer service ever. Everyone I’ve chatted with so far have helped me solve any issues I’ve had. I could say so much more positive things but it would take too long . Only supplier I want to deal with.

Mill Street Boutique
Canada
5 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Mill Street Boutique,

We LOVE your review and we are so glad that our amazing customer support team was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7! 💕

Edited March 27, 2023

We have used Trendsi for along time and this a game changer for US dropshipping. They do a great job of making it as easy for retailers as possible. Great selection, fast shipping, great pricing, excellent community support to help your business grow, and great service when you have a problem. I have had Lee and Lorie help me many times and they have always been courteous, prompt, and knowledgeable.
Many name brand boutique brands available as well as whitelabel. Of all the whitelabel suppliers we use, they do the most to ensure good quality and accuracy of products and updated availability/inventory count of product. Shipping is the fastest of any of my overseas suppliers, and lightning fast if you are selecting from the drops they bring into their massive warehouse. Excellent product photos, good descriptions, easy imports to your store, and even able to supply brick-and-mortars if that is your thing.

Bit of Swank
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Bit of Swank

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

March 6, 2023

ALLAN WAS SOOOO AMAZING HE HELPED ME TO FIX ANDS ERROR, GET MY STORE CONNECTED, HELP ME WITH THE PRICING RULES AND NOW I AM SO HAPPY. HE IS SO GOOD AT WHAT HE DOES

jeansofarc
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, jeansofarc

Thank you so much! We will be sure to relay your kind words to Allan and please don't hesitate to reach out again when you need help. Your review made our day 💛

December 14, 2022

I had some trouble with the app but mia helped me understand what i was doing wrong and she was very helpful other than that i would give trendsi 5 stars

Sckvari
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Sckvari

Mia is indeed a rockstar and we are so proud to have her on our team! We are glad that she was able to help you. Please continue reaching out if there's anything we can help you with.

June 18, 2021

I'm loving the interface with shopify and the super fast customer service. Everything about Trendsi is 5 stars.

ZOOM Fashionwear
United States
5 months using the app
ShopSocial, Inc. replied June 18, 2021

Hi ZOOM Fashionwear,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

July 5, 2023

i Had some concerns about my account and Allan helped my all the step of the way. very professional....

Shop With Zess
United States
5 months using the app
ShopSocial, Inc. replied July 6, 2023

Hello Shop With Zess

Thank you for your 5-star review! We're thrilled to hear that Allan provided you with professional assistance throughout your account concerns. We're here to help whenever you need us.

February 28, 2022

It's my first time using the Trendsi App and I had lots of questions. I had a converstion with Gretie who was very helpful in helping me navigate the pp. I love the app and the ease of adding products to my shopify store. I also love the fact that all the products have great descriptions which you can edit however you want.

ChloChel
United States
5 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, ChloChel

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Gretle and please do not hesitate to reach out again anytime you need help.

June 8, 2022

Thanks Charmaine for answering all my questions. You did an amazing job in providing all the necessary information I needed to work on my Shopify store.

chicstylze.com
United States
5 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, chicstylze.com

User experience is VERY important to us, so we are so happy to hear that the setup was easy. Thank you for the review!

August 29, 2022

Alan from CS was very helpful & knew exactly how to fix my credit issue. This was my first time contacting them & they were quick to respond.

Sunny Skies Boutique
United States
5 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Sunny Skies Boutique

We appreciate your review and we're sure that Alan does too! Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊

September 9, 2021

I just started using Trendsi and had a couple of orders. I always get nervous with dropshipping but spoke with Karen via chat and inquired about a couple of orders and she was great; put my mind at ease. Sensual Fashion Boutique will continue to use Trendsi, it's great.

Sensual Fashion Boutique
United States
5 months using the app
ShopSocial, Inc. replied September 10, 2021

Hi there Sensual Fashion Boutique,

We're are so glad Karen was able to put your mind at ease. Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.