Reviews (3,642)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 4, 2021

Angelo helped me research a couple of packages. He provided great service. Trendsi is a great source for boutiques.

Keene's
United States
6 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Keene's,

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

April 21, 2023

April 21, 2023
Czar was helpful, fast, and knowledgeable. Their customer support is always fast and helpful every time I've had a question. Response was fast, walk me thru steps and was understandable.

BEYOURLIFESTYLE
United States
6 months using the app
ShopSocial, Inc. replied April 21, 2023

Hi, BEYOURLIFESTYLE

Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

May 11, 2023

Customer service?? I think there name was (Chette).. Was absolutely awesome.. very patient. Helped me setup my Shopify shop for shipping profile to adding rates.

Beauty $ Style
United States
6 months using the app
ShopSocial, Inc. replied May 11, 2023

Hi, Beauty $ Style

Chettereally is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

April 12, 2021

I love this app for my boutique. It's so easy to use, products are modern and reasonably priced, staff is super friendly, I highly recommend it! Azoreanna

Azoreanna
United States
6 months using the app
ShopSocial, Inc. replied April 12, 2021

Hi Azoreanna,

Thanks for your kind words. It's our mission to help online boutique owner like you to start and grow. Let us know if you have any feedback and questions. We are always here to help. Can't wait to help grow your fashion business together.

August 31, 2022

The customer service is amazing. I was having a huge event and i was concerned i would not get my order in time, but Chette followed up with me every step of the process. She responded to my emails quickly and with great knowledge. I truly appreciate her service.

Call Me Kikii Boutique
United States
6 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Call Me Kikii Boutique

Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛

January 22, 2023

I would like to say that the support channels and live chat with TRENDSI was sooo helpful answering my questions and actually guiding me to solve an issue step by step, thanks to Angelo from TRENDSI chat support he works with me like an IT Zendesk.

LA FASHION HOUSE
United States
6 months using the app
May 31, 2023

Raymart and all Trendsi team is great, thank you for your support.
i'm very glad to contact with you
god bless you all

ANOOSY Boutique
Saudi Arabia
6 months using the app
ShopSocial, Inc. replied June 1, 2023

Hi ANOOSY Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

February 27, 2022

This app has been extremely helpful to setup my online store, their customer care representatives are also extremely helpful with my needs. One of the agents Gretle helped me with an issue is less than a minute. Kudos for the job well done.

Shop Sille
Canada
6 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Shop Sille

We are so glad that Gretle was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

August 11, 2023

I'm very impressed with this app their customer service is amazing they answer fast and in a nice matter a lady named Gretle answered all my questions. And of course I love all their items great catalog and trendy clothes anything you can think they have it!!

Luv Lush
United States
6 months using the app
ShopSocial, Inc. replied August 15, 2023

Hello Luv Lush,

It's wonderful to hear that you're so impressed with our amazing customer service and Trendsi product offerings! It sounds like Gretle provided you with excellent assistance and made your experience even more enjoyable. Having a diverse and trendy catalog is definitely a plus for any shopping app. If you have any more questions or if there's anything else I can help you with, feel free to let us know! ❤️

June 7, 2023

I had a question late at night about shipping, checking orders and some other things. Jenny was the best help. Fast and concise - TY

HNY Apparel
United States
6 months using the app
ShopSocial, Inc. replied June 8, 2023

Hi HNY Apparel,

You're welcome! I'm glad to hear that Jenny provided you with fast and concise assistance regarding shipping, checking orders, and other related matters. We are here to help answer any questions you might have, just feel free to reach out! ❤️