Reviews (3,435)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.

July 21, 2022

Lori was a life saver ! Its the day before my launch and she answered every question I asked with great patience and encouragement . Trendsi rocks !

the-aquarium-apothecary
United States
6 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, the-aquarium-apothecary

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Lorie. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

February 10, 2022

Gretle made my day by being a great assistance! Cheers! KEEP UP THE GOOD WORK! This app makes it really easy to drop ship!

SHOP REBEL SHOP
Singapore
6 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Shop Rebel Shop,

Thank you for the review! We'll make sure to pass along the compliments to Gretle and the whole team. 💛

Edited November 3, 2022

I have just started working with Trendsi and I am very hopeful that we will have a good trade together. Trendsi is a great company that provides top-quality products and services. I am confident that we will be able to build a strong relationship and I look forward to a long and prosperous partnership.

Minihomy
United States
6 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Minihomy

We are so delighted to read your review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.

November 27, 2022

Trendsi is a great place if you want to start your dropshipping business immediately. Awesome customer support and great quality products Allan and other support executives are great and provide instant support

UrbanStop
India
6 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, UrbanStop

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

December 17, 2022

Chette from Trendsi was super helpful. They have beeen a great partner to work with so far! Im looking forward to growing with them

Nubian Lane Hat Co.
United States
6 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Nubian Lane Hat Co.

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Chette was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

August 22, 2023

Trendsi's customer service is wonderful. Mia was very responsive and quick with her answers, even when it's a small simple question.

Bee Tree Boutique
United States
6 months using the app
ShopSocial, Inc. replied August 23, 2023

Hello Bee Tree Boutique

We truly appreciate your kind words about Trendsi's customer service! It's fantastic to hear that Mia was able to provide you with quick and responsive assistance, even for the smallest of questions.

Your satisfaction is important to us, and we're here to help with any queries you might have in the future. Thank you for choosing Trendsi!

January 19, 2023

Great customer service!! Fast and accurate. Chette was the best, very polite and understanding of my concerns!!

Satin Rose
United States
6 months using the app
November 4, 2021

Miles, was extremely helpful with providing assistance with my first order through this app. I love the selection of items and the ease in adding them to my stores. I'm excited to build my business with this company!

G Harmony Fashions
United States
6 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi G Harmony Fashions,

Thank you so much for your glowing review. It is Trendsi's mission to provide you the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

May 17, 2023

Super excited to to expand my offerings with Trendsi! I needed assistance and Czar was super helpful.

Aw Snap Threads
United States
6 months using the app
ShopSocial, Inc. replied May 18, 2023

Hi Aw Snap Threads,

That's great to hear! It's wonderful that you're expanding your offerings with us, and it's even better that Czar was able to provide you with helpful assistance. If you have any specific questions or if there's anything else I can assist you with, please feel free to let me know!

April 19, 2023

Reached out for help after 5pm, and received help immediately! Excellent customer service from Angelo!

Confetti Cannon Culture
United States
6 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Confetti Cannon Culture

On behalf of the entire support team, thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. Reach out to us anytime you need more help.