Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 13, 2022

I am brand new to Shopify. I had trouble adding my store to Trendsi and Mia was so helpful and walked me through the steps to get my store up. She even went beyond and showed me the next steps into building my collections and listing them. I am excited to get more use out of this app!

TheClosetCurated
United States
4 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, TheClosetCurated

We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions 💕

October 25, 2022

This app has been really easy to use and they have great customer service! Gretle was super friendly and answered my questions promptly.

Goldfinch Goods
United States
4 months using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Goldfinch Goods

Thank you for your exceptional review! Your honest feedback is an affirmation for our hard work and we will continue to be better and better as a promise to provide the best user experience. We are so glad to have you and please reach out any time you need! 💛

February 14, 2022

Harold was very helpful with my missing item and answered all questions and made the process very easy! Would highly recommend!

The Velvet Palms Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi The Velvet Palms Boutique,

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Harold!

March 31, 2023

Mary was quick to answer my question. She seemed very eager to help me. It's no wonder she gets so many stars

Modernlifestyle812.com
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Modernlifestyle812.com

Exceptional customer service is very important to us and we are glad Mary was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 11, 2022

I am just starting out as an online boutique. I had several questions and Mia was wonderful! She answered all of them throughly, even included pictures. Their selection is huge and pricing is competitive. I look forward to being a Trendsi partner for years to come! Thanks again Mia!

Kaitylin
United States
4 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Kaitylin

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Mia. Let us know if you need anything, and we are always happy to help.

September 14, 2021

I reached out to Trendsi about a shipping issue and with in minutes Angelo had an answer for me. Angelo you're a hero. Problem solved with in minutes. I will use Trendsi for all my fashion pics. Thank You..

Valley Chique
United States
4 months using the app
ShopSocial, Inc. replied September 19, 2021

Hi Valley Chique,

We will be sure to pass on the praise to Angelo! Thank you so much for your review and please don't hesitate to reach out to our 24/7 customer support.

May 17, 2023

The customer service for Trendsi is so helpful! Angelo replied to my email in just a few minutes and gave me all the information that I needed.

Fashion Thread Co.
United States
4 months using the app
ShopSocial, Inc. replied May 17, 2023

Hi, Fashion Thread Co.

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

October 12, 2022

I like this app, because it's easy to add good quality products to my store.
Today I asked for help with a Shopify setup problem, for which I received quick, understandable and very kind help. Thanks again -Chette-.

Fashyly
Hungary
4 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Fashyly

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Chette and please do not hesitate to reach out again anytime you need help.

November 29, 2022

I got great and knowledgeable support from Mia! she was friendly and resolved my issue with my shopify store. I'm very thankful for all the wonderful support team from Trendsi and Shopify!

lulolime.com
United States
4 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, lulolime.com

We are so delighted to read your review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.

April 12, 2023

I had some questions regarding selling on other platforms and Mary was very helpful and quick. Very easy experience. Thanks

Casper's Cove
United States
4 months using the app
ShopSocial, Inc. replied April 12, 2023

Hi Casper's Cove,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.